F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,213 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very friendly and professional,and got lots of patience to stay there and making sure you’ve got the right choice”

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(Bletchley) - Posted 2 years ago

“Quick friendly and matural banter no false customer service .”

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(Wolverhampton) - Posted 2 years ago

“Staff very helpful . Lots of affordable items”

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(Stroud) - Posted 2 years ago

“Went in to the Weymouth shop .for a watch battery replacement, (lifetime gaurantee),and it was done while I waited, good service....”

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(Weymouth) - Posted 2 years ago

“Great service from the Nuneaton staff at F.Hinds. The lady who served us took great care and attention over piercing my daughter's ears. She is very happy with them thank you.”

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(Nuneaton) - Posted 2 years ago

“I had very good service and a quick response, the response was also very informative, enough so that I made an informed decision and purchased a reasonably priced item.”

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(High Wycombe) - Posted 2 years ago

“Staff very helpfull and nothing is to much trouble”

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(Frenchgate Centre) - Posted 2 years ago

“Good customer service”

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(Burton Upon Trent) - Posted 2 years ago

“The staff were very friendly and helpful”

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(Stockton-on-Tees) - Posted 2 years ago

“Helpful, friendly and efficient”

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(Barnstaple) - Posted 2 years ago

“Friendly, polite and very helpful staff.”

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(Cwmbran) - Posted 2 years ago

“I was told that I would get a phone call when my watch came back to the shop. Unfortunately this did not happen and I had to phone to get an update and was told that my watch was already in Hinds Jewellery shop. It would have been nice to know that it was back ready for me to collect.”

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(Fleet) - Posted 2 years ago

“Friendly helpful staff. Good quality goods.”

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(Solihull) - Posted 2 years ago

“Very good and friendly, and cheerful, with full explanation as to possible result.”

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(Gosport) - Posted 2 years ago

“The 2 Staff members were so incredibly kind and helpful. I can't remember their names which doesn't help but both female. 1 lady had glasses and the other one had lots of ear piercings. The 1 with ear piercings was the 1 who served me on the till if you do have their names on their transactions whilst serving. Explaining andralock earrings to me as an alternative to lebret earrings as that was what I came in to buy for my little girl but staff members told me that they are only sold as singular ( could this be looked into for buying as pairs for the future ? ) I actually left with 2 pairs of andralock earrings for my little girl. Thankyou for your time today girls it was so nice to have some help. I hope this gets back to you ☺️”

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(Cwmbran) - Posted 2 years ago

“Excellent service”

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(Bradford) - Posted 2 years ago

“I got my watch on Wednesday.the man behind till was very helpful. I'm very happy with my watch especially for the price.”

F.Hinds 5 star review on 3rd November 2023

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Posted 2 years ago

“Only popped in to have a new watch battery fitted, very helpful staff, fitted it while I waited.”

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(Hereford) - Posted 2 years ago

“Staff very helpful and pleasant. All in all they were brilliant.”

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(Wakefield) - Posted 2 years ago

“Knowledgeable staff helped direct me to best choice product. Very pleased with purchase.”

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Posted 2 years ago

F.Hinds is rated 4.9 based on 62,213 reviews