F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,388 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,388 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 1st October 2026

3134

Anonymous

Anonymous // 01/01/2019

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“Service is excellent and staff are very helpful and curtious.”

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(Havant) - Posted 2 years ago

“Found the staff in Cwmbran to be very helpful and informative. Nothing was too much trouble and they had lots of patience with us thank you”

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(Cwmbran) - Posted 2 years ago

“Very friendly and very helpful and informative.”

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(Exeter) - Posted 2 years ago

“Very helpful. Staff polite and friendly. Good selection of items available”

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(Chesterfield) - Posted 2 years ago

“The lady who served us was very friendly and informative, a credit to the Great Yarmouth store.”

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(Great Yarmouth) - Posted 2 years ago

“The lady that serviced me and my wife did a first class service.”

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(Redditch) - Posted 2 years ago

“Today I bought silver earrings at Chapelle Jewellers Bridgend. There was a good stock of jewellery and the window displays were excellent. The member of staff who served me was very pleasant and courteous. I have shopped at Chapelle in the past and would certainly visit the store again in the future.”

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Posted 2 years ago

“Excellent customer service!”

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(Aldershot) - Posted 2 years ago

“Very helpful. I had funny size fingers but Sarah was amazing and had plenty of time for me to ensure it was perfect. She went above and beyond.”

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(Swansea) - Posted 2 years ago

“She very kindly girl she so good with customer service was no 1 thank you”

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(Wolverhampton) - Posted 2 years ago

“Was very impressed . Lovely smile & welcome as i went to the coounter . ..very helpful lady .Thank you”

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(Ashford) - Posted 2 years ago

“Friendly approachable staff. Professional & polite. Lovely experience. 🙂”

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(Brierley Hill) - Posted 2 years ago

“the staff were very helpful and pleasant but at the same time very professional”

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(Redditch) - Posted 2 years ago

“Excellent service very friendly and helpful staff”

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(Merthyr Tydfil) - Posted 2 years ago

“Very helpful and made my gift look amazing thank you.”

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(Basingstoke) - Posted 2 years ago

“the staff are always pleasant and helpfull”

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(Evesham) - Posted 2 years ago

“Very friendly and helpful staff”

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(High Wycombe) - Posted 2 years ago

“I took two watches in for replacement batteries under the lifetime system. The batteries were replaced quickly and efficiently with the minimum of fuss.”

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(Stafford) - Posted 2 years ago

“I popped in to the Cribbs Causeway store, as the chain broke on my lovely Heart necklace. They sent it off for a repair. I picked it up 2 weeks later, all repaired. The first time I put it on, it broke again. I was very disappointed. Popped back to the store today. Saw a lovely assistant called Sarah. I explained what had happened. She was lovely. After going to speak to somebody, she returned, saying they would replace the whole necklace, I really didn't expect that. So I am one very happy customer. And thank you very much Sarah, you are a star.”

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(Patchway) - Posted 2 years ago

“Good service.”

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(Patchway) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,388 reviews