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F.Hinds Reviews

4.9 Rating 62,204 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,204 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Great service and very helpful information on the product/service I required and purchased. A nice clean, comfortable and welcoming store with friendly helpful staff. Would recommend my local store Basingstoke.
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(Basingstoke) - Posted 1 year ago
Very helpfull
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(Crystal Peaks) - Posted 1 year ago
Wonderful service and kind attention from, Jamie. She was so professional and helpful and didn’t rush me. She explained everything clearly and concisely and I had my ears pierced with confidence and bought some discounted earrings as well as a beautiful new necklace. Thank you so much for all your help.
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(Bromsgrove) - Posted 1 year ago
Excellent service very helpful
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(Norwich) - Posted 1 year ago
The lady who served us was extremely helpful and the watch we bought was great value for money.
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(Tonbridge) - Posted 1 year ago
It was really nice experience. Happy customer. Adiriana really helps me, with the chain size and she also called me. Really happy. Thank you.
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Posted 1 year ago
I always shop in f hinds the staff are very friendly and always keen to help
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(Waltham Cross) - Posted 1 year ago
Amazing customer service. Helpful and friendly staff.
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(Manchester) - Posted 1 year ago
A wonderfully charming and helpful man hasserved me on several occasions now and buying has been made easy due to his expertise, I struggle with choices and he helped me narrow down what I was looking for. I would highly recommend.
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(Wellingborough) - Posted 1 year ago
I went to the Outlet in MacArthur Glen in Bridgend, and the customer service was excellent. They talked me through the intricacies of the watch I purchased and the insurance policies. Could not fault the staff in anyway!
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Posted 1 year ago
Out for a wander in Weymouth and we spotted some earings that my wife had been looking for. Found the shop friendly and helpful an we came away with just what we were looking for. We were served by Clair B.
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(Weymouth) - Posted 1 year ago
Very courteous and helpful.😁
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(Berkshire) - Posted 1 year ago
It’s the only jeweller I would go to for presents and any problems I have with jewellery, such as broken bracelet, stones missing and missing clasps. I have always had helpful and expert advice. No delivery I generally collect.
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(Tonbridge) - Posted 1 year ago
Ordered a signet ring for my husband, was phoned that it was ready. Came into the store and found out they sent the wrong ring. A gold ring when it was silver. They sent it to the wrong place. So patiently I waited. They have ordered another one, hopefully for the following week.
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(Waltham Cross) - Posted 1 year ago
Helpful friendly staff and value for money jewellery, l would definitely recommend a visit.
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(Brierley Hill) - Posted 1 year ago
I experienced great customer service and a good choice of the product I was buying.
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Posted 1 year ago
Friendly quick and helpful
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(Wellingborough) - Posted 1 year ago
Pleasure to shop in this store
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(Weston-super-Mare) - Posted 1 year ago
Very helpful sales assistant. Very pleased with my half priced watch
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(Horsham) - Posted 1 year ago
Lovely helpful lady as my grandson could not make up his mind.
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(Worthing) - Posted 1 year ago
F.Hinds is rated 4.9 based on 62,204 reviews