F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,209 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3058

Anonymous

Anonymous // 01/01/2019

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“Very helpful”

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(Huddersfield) - Posted 2 years ago

“Excellent staff with a huge knowledge”

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(Blackpool) - Posted 2 years ago

“Very helpful and friendly staff”

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(Cwmbran) - Posted 2 years ago

“Fantastic service”

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(Stafford) - Posted 2 years ago

“Excellent service. Lady was lovely and helpful.”

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(Blackpool) - Posted 2 years ago

“Wow brilliant service from Gemma and team in ramsgate branch thank you so much for your help and advise on our purchase.”

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(Ramsgate) - Posted 2 years ago

“The young girl that served me was professional and knowledgable”

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(Aldershot) - Posted 2 years ago

“Only downside is we had to wait 10 min. to get served, considered asking to the next jeweller, nearly did! We spent over£400 so a reasonable purchase. Staff were helpful, watch strap was shortened efficiently and quickly and other purchases delt with efficiently. Would recommend that staff in future when confronted with customers waiting to get served just make an announcement "sorry for the delay,we will be with you asap " or something along those lines.”

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(Gloucester) - Posted 2 years ago

“Really lovely gentleman served me, very polite and a pleasure to be served by him, and my mum was delighted with her necklace nicely packaged In one of your lovely gift boxes”

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(Weymouth) - Posted 2 years ago

“Has watch battery replaced. very efficient and friendly”

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Posted 2 years ago

“Very good and helpful staff my purchase was Made at Chapelle Designer Outlet York”

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Posted 2 years ago

“Excellent service buy a very pleasant,informative lady.”

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(Shrewsbury) - Posted 2 years ago

“Very helpful and pleasant staff.”

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(Chesterfield) - Posted 2 years ago

“Replaced a battery in my lovely watch which others struggled to do. Thank you and for a small fee can get my battery replaced for life!”

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(Barnstaple) - Posted 2 years ago

“I called into F. Hinds on 11th November to purchase a travel alarm clock as a Christmas present. There was a great variety of stock and the item I preferred was available. The sales assistant (Jacob on the receipt) was very efficient, patient and very smart in appearance. Thanks to all at F. Hinds.”

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(Bury) - Posted 2 years ago

“Very quick delivery. The strap was adjusted expertly and right first time. No complaints.”

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(Exeter) - Posted 2 years ago

“Very friendly and helpful”

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(Patchway) - Posted 2 years ago

“Wonderful friendly service.i would recommend you to friends.”

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(Great Yarmouth) - Posted 2 years ago

“Very friendly and helpful staff in store”

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(Sheffield) - Posted 2 years ago

“As always the staff were very helpful and friendly. Will definitely be back.”

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(Sheffield) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,209 reviews