F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,209 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3058

Anonymous

Anonymous // 01/01/2019

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“I needed assistance choosing gifts for my wife, was very impressed with the level of customer service provided.”

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(Gloucester) - Posted 2 years ago

“The lady that served me was polite professional and very helpful.”

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(London) - Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Had what I was looking for but the salesperson was extremely pushy trying to get me to buy other things or insurance policies, it’s was quite awkward….”

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(Southampton) - Posted 2 years ago

“Very friendly service”

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(Exeter) - Posted 2 years ago

“Thank you for a good experience in your shop this morning. The assistant was most helpful and patient with me as I made decisions on my purchases. I look forward with confidence to giving the presents I bought, knowing that they will be appreciated. Thank you so much”

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(Norwich) - Posted 2 years ago

“Very polite and good service”

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(Evesham) - Posted 2 years ago

“Great service by friendly helpful staff”

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(Braintree) - Posted 2 years ago

“Very polite service. Was dreading leaving the item with them but hope it will be looked after very well. Great team”

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(Hounslow) - Posted 2 years ago

“friendly and helpful assistant. good range of watches”

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Posted 2 years ago

“Great service and friendly staff and a wealth of experience would recommend to anyone”

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(Crystal Peaks) - Posted 2 years ago

“Very helpful and friendly staff”

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(Evesham) - Posted 2 years ago

“Lady was very polite very helpful”

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(Middlesbrough) - Posted 2 years ago

“Great service - lovely helpful staff - beautiful products”

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(Tonbridge) - Posted 2 years ago

“Scott served me in the Trafford Centre store and was really good and had time for me and my girlfriend and very customer service was given very nice man”

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(Manchester) - Posted 2 years ago

“Friendly staff. Informed me of the latest offers. Very helpful with suggestions when I explained what I was looking for.”

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(Bracknell) - Posted 2 years ago

“Very helpful and happy staff. Unfortunately I didn’t get my 10% off voucher for some reason as mentioned.”

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(Fleet) - Posted 2 years ago

“Customer dealing is good”

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(Crawley) - Posted 2 years ago

“Great customer service at Derby store by the young lady who fitted my watch batteries”

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(Derby) - Posted 2 years ago

“The sales assistant was friendly and helpful. She pointed us in the right direction after checking what we were looking for. She left us to look at the displays and was not pushy. She checked that we had everything we needed to look after our purchase.”

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Posted 2 years ago

F.Hinds is rated 4.9 based on 62,209 reviews