F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,210 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,210 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3058

Anonymous

Anonymous // 01/01/2019

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“As always the staff were very helpful and friendly. Will definitely be back.”

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(Sheffield) - Posted 2 years ago

“Very friendly helpful staff”

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Posted 2 years ago

“Excellent customer service”

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(Worthing) - Posted 2 years ago

“Professional and friendly service, all that was promised was delivered in the timeframe. Thank you for being so trustworthy with my valuable items.”

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(Horsham) - Posted 2 years ago

“The staff were lovely and very helpful, they offered us choices within our budget and even though they didn’t have my size they ordered it for the following week to collect , which we did perfect service , I would definitely go back again .”

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(Manchester) - Posted 2 years ago

“Fabulous customer service in the Gloucester store today. Very helpful and knowledgeable, great product suggestion too.”

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(Gloucester) - Posted 2 years ago

“Very helpful staff. Very polite and professional.”

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(Nuneaton) - Posted 2 years ago

“Excellent service from a very pleasant young lady.”

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(Trowbridge) - Posted 2 years ago

“Excellent. Polite and helpful staff, who quickly replaced the battery 8nnmy watch.”

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(Ipswich) - Posted 2 years ago

“Very knowledgeable assistant and good product.”

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(Trowbridge) - Posted 2 years ago

“Visited the Great Yarmouth branch. As usual Fantastic service, super friendly staff who are extremely knowledgable and helpful. Many thanks to Vivi and Cathy who went above and beyond in helping me find the right item. They are a total credit to the company.”

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(Great Yarmouth) - Posted 2 years ago

“I was treated courteously from the time of entering shop until leaving.I am very pleased with the service I received.”

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(Solihull) - Posted 2 years ago

“Friendly personable and helpful lady. She spent time showing me various Disney jewellery, which I had specifically asked for. Offered gift wrapping which was done beautifully.”

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(Braintree) - Posted 2 years ago

“Always good and friendly service at Braintree branch.”

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(Braintree) - Posted 2 years ago

“I asked for something I didn’t see in the shop, the assistant checked and also found she had it in stock, so well pleased I got a christening mug for my great granddaughter and now waiting for it to be engraved. Thankyou for your help”

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(Yeovil) - Posted 2 years ago

“Excellent service. My was very pleased with her birthday present.”

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(Cheltenham) - Posted 2 years ago

“Very helpful staff in our Weymouth branch.”

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(Weymouth) - Posted 2 years ago

“Friendly staff. Good selection of jewellery”

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Posted 2 years ago

“Have good cutomer care.h”

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(Hounslow) - Posted 2 years ago

“Staff is so helpful and welcoming.”

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(Bradford) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,210 reviews