F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,213 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing staff and beautifully new watch and chain , very happy with my service”

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(Shrewsbury) - Posted 2 years ago

“Good professional service”

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(Weston-super-Mare) - Posted 2 years ago

“Super customer service Many thanks !”

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(Berkshire) - Posted 2 years ago

“helpful friendly staff and a good selection of products at a suitable price”

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(Chippenham) - Posted 2 years ago

“A quick replacement of my watch battery and very polite assisant”

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(Cambridge) - Posted 2 years ago

“Very helpful found what was needed.”

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(Redditch) - Posted 2 years ago

“Very friendly staff, no issue with anything I asked and really helpful. Will definitely return at a later date.”

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Posted 2 years ago

“The counter assistant was nice and friendly but I wasn't pleased that they weren't able to just do a straight swap for faulty jewellery that was a couple of days over the 28 days, surely this is not the same policy as its not for a refund.”

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(Barnstaple) - Posted 2 years ago

“Great welcome and all my needs taken care of. Required a new battery for 2 watches which were replaced within 15-20 mins whilst I continued my shopping. Great service.”

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(Merthyr Tydfil) - Posted 2 years ago

“Very helpful and friendly service 😊”

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Posted 2 years ago

“Staff were so polite and helpful, and efficient in all aspects in our purchase today.”

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(Manchester) - Posted 2 years ago

“Lovely assistant. When we left ,went to the engraver down the road as we needed the necklaces and he ruined them . Couldnt care less. I feel like I have just waisted £ioo.oo”

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(Yeovil) - Posted 2 years ago

“You are always extremely professional in your knowledge and advice and you can see you are all very customer focused. It's a pleasure to shop with you.”

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(Braintree) - Posted 2 years ago

“Staff very helpful, smiley, did not feel like it was a chore helping you decide. Would use again.”

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(Huddersfield) - Posted 2 years ago

“Efficient helpful service”

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(Horsham) - Posted 2 years ago

“Very helpful staff, plenty of choice and reasonable prices.”

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(Great Yarmouth) - Posted 2 years ago

“Visited Wakefield shop to get watch for up and coming birthday . 3 in mind. And got to view all 3. No rush and staff were happy to help, and wait till I had decided the one I liked best.”

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(Wakefield) - Posted 2 years ago

“Nice staff helpful and caring”

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(Aldershot) - Posted 2 years ago

“Was a very pleasant and personal, from the moment we was looking in the window all the way through to the collection.”

F.Hinds 5 star review on 3rd November 2023

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(Staines-upon-Thames) - Posted 2 years ago

“Very pleasant and attentive staff and they had exactly what we wanted”

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(Uxbridge) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,213 reviews