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F.Hinds Reviews

4.9 Rating 62,202 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,202 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Staff very helpful and knowledgeable, could not help but like her pleasant personality.
Helpful Report
(Basingstoke) - Posted 1 year ago
Very friendly and helpful.
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(Bexhill-on-Sea) - Posted 1 year ago
Very helpful and very informative
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(Stafford) - Posted 1 year ago
Very good customer service..helpful staff and a wode range of jewellery at affordable prices
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(Brierley Hill) - Posted 1 year ago
It is a delight to go into the jewellers, the staff are absolutely brilliant and so very helpful. We are very lucky to have the most wonderful jewellers. So a 10 out of 10 from me and my husband.
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(Barnstaple) - Posted 1 year ago
Really nice staff very helpful, excellent jewellery on show great value for money on the Armani watch +white gold daikons earrings
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Posted 1 year ago
Cannot fault the service
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(Manchester) - Posted 1 year ago
good very friendly and helpfull top store
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(Burton Upon Trent) - Posted 1 year ago
Friendly and helpful staff
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(Dover) - Posted 1 year ago
Very good service, friendly and good knowledge of watch purchased
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(Ashford) - Posted 1 year ago
I went into the shop today. First class service from the lady who served me. I want battery for watch . She looked at the watch and suggested I had a life time battery and explained how it worked. Value for money. Excellent service
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(Shrewsbury) - Posted 1 year ago
Very good service, and friendly staff
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(Peterborough) - Posted 1 year ago
Pleasant and helpful staff
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(Braintree) - Posted 1 year ago
Excellent service
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(High Wycombe) - Posted 1 year ago
Hinds has provided me with perfect answers for too many years and I rely on their profession service, thankyou.
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(Barnstaple) - Posted 1 year ago
Great friendly service
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(Milton Keynes) - Posted 1 year ago
Very friendly and helpful staff as always. I only shop with f.hinds as there value, support and product information is the best I have found.
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(Birmingham) - Posted 1 year ago
Great service and advice highly recommend
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(Mansfield) - Posted 1 year ago
Dry helpfull
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(Cambridge) - Posted 1 year ago
Fantastic staff at Huddersfield store and on the main helpline. Great service. Thank you.
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(Huddersfield) - Posted 1 year ago
F.Hinds is rated 4.9 based on 62,202 reviews