F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,311 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,311 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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3084

Anonymous

Anonymous // 01/01/2019

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“The assistant was very helpful, went out the back to see if there were any other clocks we may have liked.”

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(Taunton) - Posted 1 year ago

“Good customer service in the Clacton store, service was also very quick”

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(Clacton-on-Sea) - Posted 1 year ago

“Very helpful with my watch battery problem”

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(Trowbridge) - Posted 1 year ago

“Very good customer service”

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(Letchworth Garden City) - Posted 1 year ago

“Purchased a new Seiko watch The staff member was very knowledgeable & friendly. He set the watch up for me & explained everything. Brilliant service”

F.Hinds 5 star review on 12th April 2025

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(Crystal Peaks) - Posted 1 year ago

“Always greater with a smile and treated professionally, Ashley and his team always meet expectations.”

F.Hinds 5 star review on 11th April 2025

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(Norwich) - Posted 1 year ago

“Arrived 8 minutes early for appointment and was told very abruptly and quite rudely to leave the store and come back despite there only being 1 other couple in the store. Lady doing the actual ear piercing was very nice and engaging.”

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(Berkshire) - Posted 1 year ago

“Great service. Very helpful”

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(Basildon) - Posted 1 year ago

“Received first class service.”

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(Banbury) - Posted 1 year ago

“Professional and polite staff, ready to help.”

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(Darlington) - Posted 1 year ago

“I didn't realise that Chapelle at Designer Outlet , Bridgen was Hinds !! Good customer service, item not in stock but delivered next day.”

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Posted 1 year ago

“The lady was very helpful, wouldn't let me buy a watch that wasn't working properly, so happy with that and bought another watch instead, than you so much for your help”

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(Brierley Hill) - Posted 1 year ago

“Very good and friendly service”

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Posted 1 year ago

“Very polite, attentive staff, and although being a busy day, looked after me well.”

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(Burton Upon Trent) - Posted 1 year ago

“Good value and quick after an initial querying of my lifetime battery guarantee”

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(Southampton) - Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I have had a lifetime watch battery card for many years and every time the service is brilliant with today being even better than usual. My watch had a new battery fitting completed within 3 minutes of walking into the shop. Additionally the gentleman who served me gave me some useful tip to help as the battery needs replacing more frequently due to the age of the watch, which I very much appreciated.”

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(Swindon) - Posted 1 year ago

“I ordered a custom ring. The staff were so helpful and gave suggestions that helped. I was so pleased with the service start to finish. And loved the ring.”

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(Wolverhampton) - Posted 1 year ago

“The young lady who served us was very helpful and a got exactly the watch I wanted”

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(Blackpool) - Posted 1 year ago

“Very happy with the service. Helpful and brought wanted I went in for.”

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(Southampton) - Posted 1 year ago

F.Hinds is rated 4.9 based on 62,311 reviews