F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,216 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 4th February 2026

3072

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff, really welcoming and very friendly. Been and bought stuff from here and would always come back. Lovely staff”

Helpful Report

(Newport) - Posted 2 years ago

“My family often shop at F. Hinds in Hereford. Staff are always knowledgeable and helpful.”

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(Hereford) - Posted 2 years ago

“We had a lovely chat with Ellie when selecting our rings, she was very helpful and assisted us with our choice. She was so helpful my partner felt the need to email your customer services with praise.”

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(Ipswich) - Posted 2 years ago

“Always had very very good service, staff are very helpful and pleasant, recommend the Basingstoke store”

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(Basingstoke) - Posted 2 years ago

“Amazing store. Staff was really helpful and the design choices for all of the watches were classy and sophisticated.”

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(Stafford) - Posted 2 years ago

“Very friendly staff patient and helpful felt like a valued customer.”

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(Stevenage) - Posted 2 years ago

“Very good service nice and polite and friendly brought a bangle for granddaughter nicely wrapped and eve got a bargain very pleased all round.”

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(Havant) - Posted 2 years ago

“Had our ears pierced at Carmarthen store and had a great experience. Lovely, friendly staff and theear piercing didn't hurt one bit. Extremely reasonable too compared to other ear piercing places. Highly recommended 👌”

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(Carmarthen) - Posted 2 years ago

“Today had new battery fitted took up lifetimes warranty offer. Assistant was very efficient and polite. Shall be shopping there in future. Positive experience.”

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(Burton Upon Trent) - Posted 2 years ago

“All of the staff are very accommodating.”

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(Ipswich) - Posted 2 years ago

“I was served very quickly. The shop assistant was friendly and helpful.”

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(Chippenham) - Posted 2 years ago

“Amazing service. Lots of choice . Cashier was informative and helpful .”

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(Frenchgate Centre) - Posted 2 years ago

“Outstanding service from start to finish. Very professional indeed. Zoe is an absolute asset to Taunton branch”

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(Taunton) - Posted 2 years ago

“I required a new battery in my watch. I was dealt with quickly and efficiently and the battery for life was explained. Great friendly service”

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(Clacton-on-Sea) - Posted 2 years ago

“Replacement battery fitted, all done within 10 minutes, very efficient and friendly service.”

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(Hinckley) - Posted 2 years ago

“The shop was in the York retail outlet centre. I bought a watch, the staff were helpful and courteous throughout. A pleasant experience.”

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Posted 2 years ago

“Milton Keynes branch very good customer service and got a watch in the sale at a very good price”

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(Milton Keynes) - Posted 2 years ago

“We visited the Newbury branch and the staff were really helpful, patient and knowledgeable. They couldn't do enough for us. We were very pleased with our purchases.”

F.Hinds 5 star review on 21st October 2023

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(Berkshire) - Posted 2 years ago

“I didn't wait long to be served and was happy with the outcome as to why I went into the shop.”

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(Ipswich) - Posted 2 years ago

“Very helpful and quick to help”

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(Worthing) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,216 reviews