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F.Hinds Reviews

4.9 Rating 62,328 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,328 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 9th July 2026
Linda R
F.Hinds 5 star review on 8th July 2026
Ergin D
F.Hinds 5 star review on 7th July 2026
Mark O
F.Hinds 5 star review on 6th July 2026
Kafia K
F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
3095
Anonymous
Anonymous  // 01/01/2019
Very pleasant and helpful staff yesterday, just as at my previous visit. Have collected my watch and hope the resizing of the bracelet (removing two sections) will help. Another watch has to go to HQ to fit the new battery as the staff is unable to remove the back. To be collected in due course. If we need a repair or advice Hinds is the place to go for fairness and honesty. The rest of the questions the answer is N/A since It was face to face service.
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(Cirencester) - Posted 2 years ago
We were deat with courteously despite the shop being very busy and purchased a watch with every help we needed.
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(Cheltenham) - Posted 2 years ago
Great customer service delivered by friendly store assistants. Quick service too
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(Staines-upon-Thames) - Posted 2 years ago
Good helpful service.
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Posted 2 years ago
Good collection. Friendly staff. What more should I ask for when I walk into a store.
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(Luton) - Posted 2 years ago
Simple, straightforward, friendly service. I knew what I wanted, was shown a few options, chose, paid, left. Easy peasy.
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Posted 2 years ago
Shop staff really helpful with my purchase a pleasure to do business would recommend
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Posted 2 years ago
I was very pleased with the service from the staff in F Hinds of Waltham Cross Herts Branch, Very friendly , could not fault them, 100%
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(Waltham Cross) - Posted 2 years ago
Great staff very friendly and happy.
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Posted 2 years ago
We have always had great experiences while purchasing our gifts , very pleasent staff
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(Manchester) - Posted 2 years ago
Always find the staff extremely friendly and helpful in the Hastings store.
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(Hastings) - Posted 2 years ago
Very helpful and professional staff
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(Trowbridge) - Posted 2 years ago
excellent customer service !!!!!!
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Posted 2 years ago
Service was Good
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(Brierley Hill) - Posted 2 years ago
As always a first class service from all at Bradford branch
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(Bradford) - Posted 2 years ago
Attendant very helpful and extremely pleasant
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(Milton Keynes) - Posted 2 years ago
Excellent service from your sales team who we found very helpful and obliging
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(Great Yarmouth) - Posted 2 years ago
A very helpful Amanda J in Worthing store found what I was looking for. Thank you for a smooth and efficient sale.
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(Worthing) - Posted 2 years ago
Ellen who served me at the Blackpool Store was absolutely fantastic. I hope that when I return again soon, that I am able to ask for her personally so she can help me with anything else. She was an absolute delight and she knew exactly what I was looking for.
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(Blackpool) - Posted 2 years ago
Very polite and helpul staff - very professional and friendly
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(Newport) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,328 reviews