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F.Hinds Reviews

4.9 Rating 62,328 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,328 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 9th July 2026
Linda R
F.Hinds 5 star review on 8th July 2026
Ergin D
F.Hinds 5 star review on 7th July 2026
Mark O
F.Hinds 5 star review on 6th July 2026
Kafia K
F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
3095
Anonymous
Anonymous  // 01/01/2019
I can always rely on personal and efficient service whenever I visit the shop.
Helpful Report
Posted 2 years ago
Had some batteries put in watches for us today excellent service nice polite staff would come back to buy some gifts for Christmas
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(Havant) - Posted 2 years ago
The lady that served me was very knowledgeable and friendly, definitely use again
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(Torquay) - Posted 2 years ago
Having taken out lifetime battery replacement several years ago ( on all our watches) the Chippenham Branch excelled themselves and the watch was ready in a little over forty five minutes. The lifetime battery deal has been well worth it.
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(Chippenham) - Posted 2 years ago
Very good
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(Scunthorpe) - Posted 2 years ago
My 17 Year old daughter went in to have her ears pierced (first time) excellent service we were told everything we needed to know and the lady was very helpful and made my daughter feel less nervous (who is scared of needles)
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(Berkshire) - Posted 2 years ago
Staff member very polite and knowledgeable.👍
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(Boston) - Posted 2 years ago
I always find the staff at F. Hinds very helpful, polite and charming so I tend to go back there knowing I’ll get good customer service.
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(Dartford) - Posted 2 years ago
Excellent service ,very helpful gentleman who served me in the Folkestone shop
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(Folkestone) - Posted 2 years ago
Dealt with courteously and professionally.
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(Carmarthen) - Posted 2 years ago
the gentleman that server me was very professional not at all pushy he listened to my request which made my choice a lot easier choosing a gift for my wife.everytime myself and my wife have been into f.hinds to make a purchase or any other service the staff have been 100 percent in all dealings a pleasure to shop there many thanks yours rocky legg
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(Great Yarmouth) - Posted 2 years ago
The staff were excellent ambassadors. The friendly knowledge and customer support were first-class.
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(Chippenham) - Posted 2 years ago
Excelente fast service
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(Cwmbran) - Posted 2 years ago
Got lovley service. A young lady didn't get her name was lovley polite also very helpfull. Got 2 pieces of jewellery she gave me good advice. Very good service
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(Bournemouth) - Posted 2 years ago
Very good service by friendly and helpful staff.
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(Dunstable) - Posted 2 years ago
Lovely staff very helpful
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(Cwmbran) - Posted 2 years ago
Very happy with service at Darlington today
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(Darlington) - Posted 2 years ago
Great customer service and would definitely use again. Very helpful and quick
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(Chippenham) - Posted 2 years ago
Amazing customer service I received in the store today .
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(Brierley Hill) - Posted 2 years ago
Always very welcoming, and happy to help with anything jewellery.
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(High Wycombe) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,328 reviews