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F.Hinds Reviews

4.9 Rating 62,328 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,328 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 9th July 2026
Linda R
F.Hinds 5 star review on 8th July 2026
Ergin D
F.Hinds 5 star review on 7th July 2026
Mark O
F.Hinds 5 star review on 6th July 2026
Kafia K
F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
3095
Anonymous
Anonymous  // 01/01/2019
Excellent service, very helpful, polite customer service will shop there again
Helpful Report
(Clacton-on-Sea) - Posted 2 years ago
My new go to for all jewellery bought a few items lately . Very helpful and friendly service. 😀
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(Sittingbourne) - Posted 2 years ago
Great customer service
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(Trowbridge) - Posted 2 years ago
The shop windows are really large with excellent lighting so everything looks beautiful. I was after a Silver bracelet and possibly a new wedding / eternity ring for myself. I wasn't disappointed as I managed to get both items, I was served by a lovely lady who was extremely helpful, I will be shopping with F. Hinds again.
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(Middlesbrough) - Posted 2 years ago
Both ladies were super helpful, friendly and personable.
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(Taunton) - Posted 2 years ago
Very helpful, can't fault the service, have bought a couple of items over the years, would shop in store again.
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(Torquay) - Posted 2 years ago
Had a watch strap replaced. The leather was scuffed straight away and the strap didn't fit my wrist. It would have been better to have different lengths of strap so it could be personalised because one fit does not suit all.
Helpful Report
(Trowbridge) - Posted 2 years ago
The young lady that served me was extremely helpful and pleasant and advised me about forthcoming special offers..
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Posted 2 years ago
Amazing service today from Kayleigh, my daughter wanted her ears pierced and was really nervous, popped into F.Hinds to enquire about their piercing service and because Kayleigh was so friendly and reassuring, my daughter wanted to have them done there. Procedure was done professionally, friendly and clean. After care advice also given clearly. She was that good I had to have my own done too. Thank you for the service we are so happy with the results
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(Frenchgate Centre) - Posted 2 years ago
Great service with a smile
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(Uxbridge) - Posted 2 years ago
Staff were friendly and experienced, work was expedited within the stated time, thankyou
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(Sittingbourne) - Posted 2 years ago
Very good
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(Taunton) - Posted 2 years ago
Very prompt service.
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(Uxbridge) - Posted 2 years ago
Had a watch battery replacement very fast and friendly staff
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(Brierley Hill) - Posted 2 years ago
Michelle h was lovely today very helpful and great advise. I normally wouldn't have shopped in store and bought offline but she was so nice i will go back to the store from now on. Thank you
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(Hinckley) - Posted 2 years ago
I found the staff friendly and very helpful.
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(Tonbridge) - Posted 2 years ago
Swindon outlet centre, I bought a Sekonda watch here on Friday and am pleased to report that the staff in the shop treated me as if I was spending thousands. Delighted with the service, thank you.
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Posted 2 years ago
Very friendly but efficient. I was treated with respect and my request was dealt with immediately and quick resolution. A pleasure to shop there.
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(Tonbridge) - Posted 2 years ago
Excellent service
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(Hertford) - Posted 2 years ago
Can not praise F.Hinds, Wolverhampton enough for their efficiency and customer service. Ordered a Citizen watch, which was not in stock but was promised in a week, and arrived a day early. A special mention for Royston H. at the Wolverhampton shop who was very helpful, knowledgeable and professional.
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(Wolverhampton) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,328 reviews