F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,208 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 4 star review on 21st January 2026

3052

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased this for my husband. He loves it very much. There was some issues with size but when we approached the staff, they changed it and given new one that was perfect for his finger.”

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Posted 2 years ago

“The sales assistant was clearly knowledgeable when I asked about the type of gold. I was able to order the item and pay a deposit with the understanding that I could change my mind upon seeing the item. This was helpful as I had only seen it online. Either delivery to the store was much slower than suggested or receiving advice that the item was in stock was not immediate.”

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(Tonbridge) - Posted 2 years ago

“Friendly & knowledgeable”

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(Stamford) - Posted 2 years ago

“I needed my engagement ring resizing, Hinds made such a good job we returned and had my husbands wedding ring resized. Both rings came back looking like we had just purchased them, superb job. The staff on each occasion were friendly, helpful and professional.”

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(Sheffield) - Posted 2 years ago

“Very helpful and polite first time I’ve bought from here and would certainly come back”

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(Ashford) - Posted 2 years ago

“A lovely service from friendly, helpful staff, merry Christmas.”

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(Stafford) - Posted 2 years ago

“Very helpful. Showed me different size boxes that I may need for my daughters Christmas present.”

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(Torquay) - Posted 2 years ago

“Very kind and helpful staff! Thanks for the help!”

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(Walsall) - Posted 2 years ago

“Great selection of jewellery and reasonably priced.”

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(Ipswich) - Posted 2 years ago

“My husband bought me a beautiful ring for our 25th wedding anniversary. The staff were very friendly and helpful. The ring is just perfect”

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Posted 2 years ago

“The lady who helped me with my piercing was a professional and very customer focused. Really helpful and a pleasure to talk to.”

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(Sheffield) - Posted 2 years ago

“A minute in the shop for a lifetime on the wrist.”

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(Havant) - Posted 2 years ago

“The sales assistant was very knowledgable and helped us purchase the right product, for the right price. I live my new item”

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(Brierley Hill) - Posted 2 years ago

“Have used Hinds jewellers a few times recently - staff are always very helpful and polite and always have something in price range I am shopping for at the time”

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(Stafford) - Posted 2 years ago

“very polite,and very quick even tho the shop was busy,would shop their again,highly recommend”

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(Mansfield) - Posted 2 years ago

“Excellent service, really helpful and friendly member of staff. Great store in the Trafford Centre Manchester, love the late night opening.”

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(Manchester) - Posted 2 years ago

“It is very pleasant for me to be served, bravo, thank you”

F.Hinds 5 star review on 4th December 2023

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(Peterborough) - Posted 2 years ago

“Very professional”

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Posted 2 years ago

“Great and fast job.”

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(Burton Upon Trent) - Posted 2 years ago

“Excellent friendly service. Thank you so much.”

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(Wrexham) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,208 reviews