F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,216 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 4th February 2026

3072

Anonymous

Anonymous // 01/01/2019

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“Lovely helpful staff”

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(Crystal Peaks) - Posted 2 years ago

“He was very pleasant and helpful”

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(Bury) - Posted 2 years ago

“Staff were very polite and helpful a pleasure to shop there.”

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(Wakefield) - Posted 2 years ago

“First class service in a calm and friendly atmosphere”

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Posted 2 years ago

“A lovely pen feels good in the hand perfect gift for my grandson on his special day”

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Posted 2 years ago

“As I have always shopped at Hinds I have always found Kerry to be a very friendly and helpful person. Why would I go anywhere else.”

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(Brierley Hill) - Posted 2 years ago

“I feel very comfortable to pop in for a friendly helpful service, over many years we’ve used F Hinds for many items and we have always felt very valued customers. They’re all very knowledgeable and friendly!”

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(Havant) - Posted 2 years ago

“Very helpful with an expensive purchase.”

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(Uxbridge) - Posted 2 years ago

“They were very helpful and respectful x”

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(Chippenham) - Posted 2 years ago

“Excellent service and much appreciated assistance and advice on choosing a new watch”

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(Hertford) - Posted 2 years ago

“Needed a watch battery replaced. Explained the options and was done quickly and efficiently for me. Thank you”

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(Braintree) - Posted 2 years ago

“Excellent repair on my chain thank you”

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(Hastings) - Posted 2 years ago

“Gentlemen really helpful”

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(Telford) - Posted 2 years ago

“We were looking for a wedding ring, and found the perfect one, but not in my size. So we decided to order one in the correct size, and to our surprise you had one in stock, we left very happy. Thank you ❤️”

F.Hinds 5 star review on 26th October 2023

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(Derby) - Posted 2 years ago

“Greeted by friendly staff member who efficiently dealt with the replacement battery to my watch.”

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(Gosport) - Posted 2 years ago

“Excellent customer service”

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(Walsall) - Posted 2 years ago

“Friendly and informative staff.”

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(Crystal Peaks) - Posted 2 years ago

“Excellent service from a clearly motivated staff”

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(Dover) - Posted 2 years ago

“Service in Street, Somerset was excellent. Nothing was to much trouble and even went to check stock to see if there were any further choices of bracelets.”

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Posted 2 years ago

“The assistants at the Merry Hill store were very helpful, nothing too much trouble,”

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(Brierley Hill) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,216 reviews