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F.Hinds Reviews

4.9 Rating 62,326 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,326 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
F.Hinds 5 star review on 5th July 2026
Esther B
F.Hinds 4 star review on 4th July 2026
Anonymous
F.Hinds 5 star review on 3rd June 2026
Tanya B
F.Hinds 5 star review on 12th March 2026
Amanda J
3089
Anonymous
Anonymous  // 01/01/2019
the customer service was very helpful, friendly and accommodating to my requests.
Helpful Report
(Patchway) - Posted 2 years ago
I found the assistance very helpful and will come back to your shop again.
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(Southampton) - Posted 2 years ago
Excellent service
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(Chippenham) - Posted 2 years ago
Great service as always
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(Staines-upon-Thames) - Posted 2 years ago
The Customer service was excellent.
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(Luton) - Posted 2 years ago
I feel so bad as I didn’t get the ladies name who served me as she literally gave me the best customer service I’ve ever experienced! So professional, knew her products , listen to what I needed and went well above to ensure everything was perfect ! Thank you
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(Norwich) - Posted 2 years ago
The store was well presented. The sales assistant that dealt with me was very helpful and patient, while I was making my decision for a wedding present.
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(Ramsgate) - Posted 2 years ago
Good service
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(Staines-upon-Thames) - Posted 2 years ago
Fantastic customer service!
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(Fleet) - Posted 2 years ago
It’s nice to be assisted by pleasant,helpful and knowledgeable staff.
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(Chippenham) - Posted 2 years ago
Very helpful.
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(Horsham) - Posted 2 years ago
Excellent service 10 out of 10
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(Torquay) - Posted 2 years ago
I walked into the Reading shop and was impressed with the fast friendly efficient service, a nice visit with good customer service. thank you
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(Reading) - Posted 2 years ago
F Hinds is my go to place for jewellery and watches etc. Today I needed some links removed from a watch that had been a gift and a new battery in another watch. As is ever the case, my needs were dealt with quickly, efficiently and politely. I recommend F Hinds to everyone.
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(Wellingborough) - Posted 2 years ago
Very friendly and helpful staff.
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(Chesterfield) - Posted 2 years ago
I needed a new leather strap for my watch. A very nice assistant helped me choose it, fitted it and changed the buckle from the old strap very quickly. Very pleasant excellent service.
Helpful Report
(Stroud) - Posted 2 years ago
The staff were very helpful. We got what we wanted at a nice price. The shop was very clean and well lit. It was easy to see and inspect the item we brought
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(Clacton-on-Sea) - Posted 2 years ago
All I did was drop a watch in to have battery replaced under Lifetime Battery deal, picked it up a little later. No fuss, no bother.
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(Redditch) - Posted 2 years ago
Very helpful and knowledgeable staff who advised us on purchase if a wrist watch.
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Posted 2 years ago
Visited today as I was Xmas shopping with my son, for him. We'd been around Dalton Park and bought a few things and had a small amount still to spend so stopped by purely by chance. He's never had jewellery before and caught his eyes on a necklace and ring and as we were looking and chatting a staff member came over and asked if we needed anything so we said yes please! I think the lady is called June and she was really really helpful, my son tried on the necklace and she helped with different ring sizes. Friendly, chatty, told me about the offer for a £10 gift card, which I received. We chatted at the till about nannas and how they spoil grandkids and how she's about to gain an (adopted) granddaughter and shared her excitement. Great experience from start to finish
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Posted 2 years ago
F.Hinds is rated 4.9 based on 62,326 reviews