F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,208 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 4 star review on 21st January 2026

3052

Anonymous

Anonymous // 01/01/2019

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“Good service and good value”

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(Bradford) - Posted 2 years ago

“good services helpful staff no problems”

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Posted 2 years ago

“The lady that serve me was Very polite and helpful, she obviously enjoys her job and meeting people and has a goid sense of humour, she is very knowledgeable, will definitely go to F.hinds again. Thank you and merry Xmas.”

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(Manchester) - Posted 2 years ago

“Lovely shop . Lovely staff”

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(Weymouth) - Posted 2 years ago

“The assistant was very helpful, courteous and efficient with me to purchase a watch.”

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(Horsham) - Posted 2 years ago

“I have a Lifetime Watch Battery facility. It is good value as my watch battery seems to need replacing every 2 years or so. The Sales Assistant was polite, helpful and replaced the battery in about 5 minutes.”

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(Wellingborough) - Posted 2 years ago

“Pleasant staff who dealt with my purchase in a friendly and efficient manner”

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Posted 2 years ago

“Always a really enjoyable experience shopping at Chapelle Jct 32. Staff are professional, polite and helpful but always include that personal touch. Excellent all round.”

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Posted 2 years ago

“Excellent service”

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(New Malden) - Posted 2 years ago

“An assistant was buzzed to attend to me as soon as I approached the counter. They arrived promptly, were pleasant and courteous. They got the jewellery I wished to try, made suggestions, waited patiently and polished my chosen piece at the end. Very positive experience.”

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(Stevenage) - Posted 2 years ago

“Pleasant but given false information regarding 10% off first purchase if signing up to the privelidge club”

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(Stockport) - Posted 2 years ago

“Really good experience and friendly staff.”

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Posted 2 years ago

“I was very happy with the service I received today instore at the Cheltenham branch. The staff are always very helpful and friendly and nothing is ever to much trouble”

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(Cheltenham) - Posted 2 years ago

“We found them very helpful ,full of information”

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(Mansfield) - Posted 2 years ago

“Over the last 12 months we have bought engagement, wedding and eternity rings. Service has been spot on each time.”

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(Norwich) - Posted 2 years ago

“Good service keep it on guys !”

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(Hounslow) - Posted 2 years ago

“Brilliant staff. Extremely helpful and knowledgeable”

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(Middlesbrough) - Posted 2 years ago

“Great service”

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(Cwmbran) - Posted 2 years ago

“Took my daughter to have her ears pierced today. The staff were absolutely amazing from start to finish.”

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(Nuneaton) - Posted 2 years ago

“very helpful young man in horsham shop l i was impressed.”

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(Horsham) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,208 reviews