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F.Hinds Reviews

4.9 Rating 62,213 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,213 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Friendly helpful staff would recommend and go back.
Helpful Report
(Cwmbran) - Posted 2 years ago
Was very good service.
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(Redditch) - Posted 2 years ago
Helpful staff, thank you
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(Clacton-on-Sea) - Posted 2 years ago
Amazing service ! Too good to be true ! Highly recommend!
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(Stockton-on-Tees) - Posted 2 years ago
We went into the Uxbridge store on Saturday 4th November and had a lovely customer service experience, I can't recall the name of the lady who helped us but she was very friendly, helped properly size my ring finger that I feel confident in selecting an appropriate size for my engagement ring and the options I have to re-size if needed. Prior to coming into F.Hinds, we had gone around all the other 3-4 jewellery stores in Uxbridge and no one else gave the level of service we expected for such a large purchase or ring shopping. We're very happy with our purchase as a result
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(Uxbridge) - Posted 2 years ago
Super efficient service
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(Hinckley) - Posted 2 years ago
Anytime we need a new battery we will always go to F Hinds. The service is always good and not expensive.
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(Horsham) - Posted 2 years ago
It's simply amazing 👏
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Posted 2 years ago
Excellent service and good value for money for my jewellery repair.
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(Gloucester) - Posted 2 years ago
A superb service, courteous and friendly.
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(Sittingbourne) - Posted 2 years ago
F Hinds woking is a nice clean well presented store the staff are always happy & helpfull I have been shopping in hinds woking for at least 35 yrs & it's always a pleasure to shop there its part of the town, one small bad point they definitely need another working till as had to wait a while as the only 1 they have that takes card payments was in use, not good with Xmas coming
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(Woking) - Posted 2 years ago
The customer assistant was extremely helpful, polite and courteous and was more than happy to assist with my purchase. Many thanks. Simon
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(Brierley Hill) - Posted 2 years ago
Amazing service provided by your staff
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(Reading) - Posted 2 years ago
Lady was very professional, helpful and kind - been a customer of the Sittingbourne shop for years. Highly recommend
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(Sittingbourne) - Posted 2 years ago
Easy to make an informed pirchase
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(Norwich) - Posted 2 years ago
Very polite and helpful
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(Braintree) - Posted 2 years ago
The staff was very helpful when we were looking for wedding rings.
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Posted 2 years ago
Very helpful and informative, excellent knowledge of the products.
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(Yeovil) - Posted 2 years ago
Staff are always extremely welcoming, amiable, professional and knowledgeable.. And so subsequently, i’m always satisfied, pleased and happy visiting my local store.
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(Crawley) - Posted 2 years ago
Personable and helpful
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(Stockport) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,213 reviews