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F.Hinds Reviews

4.9 Rating 62,212 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,212 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Very polite and helpful
Helpful Report
(Stroud) - Posted 2 years ago
Very friendly member of staff.
Helpful Report
(Stockport) - Posted 2 years ago
I went in the for a watch today and they were very helpful and the lady’s were nice in there 2
Helpful Report
(Ashford) - Posted 2 years ago
Pleased with the service.
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(Trowbridge) - Posted 2 years ago
Lovely personal service. Assistant was very helpful. Would recommend to my friends.
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(Ramsgate) - Posted 2 years ago
Thank you 🙏
Helpful Report
(Wrexham) - Posted 2 years ago
The watch was very good, and good value for the price, but the lady who served me, removed the tags from the watch which meant I am now having trouble registering the Guarantee, so thanks for that. Experienced staff should know not to remove tags, very bad show.
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(Nuneaton) - Posted 2 years ago
Very helpful staff great experience would shop there always
Helpful Report
(Brierley Hill) - Posted 2 years ago
Very helpful staff pleasant
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(Merthyr Tydfil) - Posted 2 years ago
A pleasure able experience. Staff most helpful and efficient
Helpful Report
(Barnstaple) - Posted 2 years ago
Very friendly and helpful staff
Helpful Report
Posted 2 years ago
I had a fantastic experience having my ears pierced. I was given all the information needed, everything was explained thoroughly and could ask any questions. I felt very cared for and at ease. The man piercing my ears was lovely, kind and helpful and made me feel very comfortable. Will definitely go back. Thank you.
Helpful Report
(Crystal Peaks) - Posted 2 years ago
Very helpful staff who found what I needed quickly and kindly
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(Patchway) - Posted 2 years ago
Staff very friendly and attentive. I viewed the item before I purchased. Had really good service, will definitely shop there again.
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Posted 2 years ago
Very helpful staff had a lot of patience
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Posted 2 years ago
Really great service throughout. Special mention to Anna for all of her help, so knowledgeable and patient.
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(Southampton) - Posted 2 years ago
Pleasant helpful staff.
Helpful Report
Posted 2 years ago
Had a lovely lady who helped me choose a bracelet.
Helpful Report
(Letchworth Garden City) - Posted 2 years ago
Best customer service I've ever had. The watches I got looks and feels amazing.
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Posted 2 years ago
All good, along with very professional and very helpful staff. It’s nice to shop without high pressure sales staff in today’s world and for that, it is appreciated.
Helpful Report
Posted 2 years ago
F.Hinds is rated 4.9 based on 62,212 reviews