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fever.com Reviews

4.0 Rating 2,847 Reviews
74 %
of reviewers recommend fever.com

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Anonymous
Anonymous  // 01/01/2019
Janice and team helped me to cancel my tickets which were bought occasionally and sent me a voucher. I'm so grateful!
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Posted 2 years ago
Helped with transfer of tickets to an alternative date. Were very helpful and very speedy responses on a bank holiday.
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Posted 2 years ago
They helped me with a refund that was entirely my fault. Thank you so much!!!
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Posted 2 years ago
In de grote kerk in Rotterdam was er een concert met de muziek van Hans Timmer. Het was steenkoud daar. Wij Hebben niet kunnen genieten van de muziek doordat het zo extreem koud was. Dit hadden ze van te voren wel mogen vermelden. Dan was ik niet gegaan!!!!!
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Posted 2 years ago
We had to change our tickets due to illness and your team couldn't be more helpful.
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Posted 2 years ago
The response (on Easter Sunday late in the evening) was incredibly quick - within 30 minutes. This enabled me to make a decision about when to book . Thank you
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Posted 2 years ago
My friend discovered she had covid on the day so I chatted to them beforehand to ask about a refund for that one ticket and told them I was still going to use my own ticket and they said they would send an email re a refund voucher. Then they emailed after I had already used my own ticket to say they wouldn’t provide a voucher because I had used one of the tickets despite never having told me I couldn’t use my own ticket. They could easily have told me I wouldn’t get a refund if I used my own like I told them I was going to do. Very manipulative, avoid.
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Posted 2 years ago
Very fast, very efficient service. Thank you and well done.
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Posted 2 years ago
This is the only service so far which response the clients as soon as they get any issue and sort it out appropriately. Keep up the good work
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Posted 2 years ago
Very quick in responding x
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Posted 2 years ago
They are usually more expensive than other providers and their customer service is inefficient.
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Posted 2 years ago
Easy to access the help chat. Very helpful and friendly 👍
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Posted 2 years ago
Very quick, easy support given. Thank you
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Posted 2 years ago
Fast answer. Nice customer service.
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Posted 2 years ago
Very easy to book tickets. We had a problem ( our side ) and Fever team was very quick to resond and resolved that for us ! Super responsive and very very helpful !
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Posted 2 years ago
Resolved our ticket issues promptly. Very professional customer service. Many thanks!
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Posted 2 years ago
Very happy with the refund/exchange experience. Very efficient and helpful.
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Posted 2 years ago
I fell ill the day before I was due to visit the Dali Cybernetics experience. Messaged the online chat & Pedro couldn't have been more helpful. I have rescheduled and really looking forward to my visit.
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Posted 2 years ago
Fever customer service is so bad. One of the not helpful services. The ticket is pricey and shows are too short a time to spend. Customer service only can do is offered through vouchers. Like store credit. Do you know who has bad services or products they offered you store credit? .
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Posted 2 years ago
Very friendly and helpful.
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Posted 2 years ago
fever.com is rated 4.0 based on 2,847 reviews