“I really appreciate firstly such swift response to my request and on a Sunday evening at 9pm.
Also for your kind flexibility in helping me even though I am not entitled to an exchange. I will only use fever for future ticket purchases. It's refreshing that some companies are accessible and flexible. I could not recommend you highly enough.”
“Had to amend ticket date. Received immediate feedback from online assistance, who then sent emails with clear instructions of how to use credit vouchers. Very fast service thank you”
“I was transferred by mistake both tickets I both, the costumer service helped me to find out what happens because I didn’t found it.
Thank you. We enjoy the Fans Star Wars strike backs .”
“Only been to one concert recently, but already booked our second, had a really good experience. Had a problem with my second booking (my fault) but have to say the customer service was excellent and sorted out my problem very quickly. Highly recommend!”
“We booked and paid for two concert tickets recently.
Fever has such a poor/ dishonest reputation.
The concert never occurred and Fever failed to notify a large number of purchasers.
To make matters worse they refused to refund and simply tell lies about monies due.
Do yourself a favour. Stay away from this organisation.
Disappointed and dishonesty is something you should expect.”
“I hadn't received my tickets and also wanted confirmation of the tickets I bought for a friend. They helped me sort all of this out in no time. Very friendly and efficient.”
“I’ve lost money too and customer services refuse to do anything about it. Who wants to do a class action law suit against them?
I will never use them again and will warn all of my friends not to use them either.”
