“Only been to one concert recently, but already booked our second, had a really good experience. Had a problem with my second booking (my fault) but have to say the customer service was excellent and sorted out my problem very quickly. Highly recommend!”
“We booked and paid for two concert tickets recently.
Fever has such a poor/ dishonest reputation.
The concert never occurred and Fever failed to notify a large number of purchasers.
To make matters worse they refused to refund and simply tell lies about monies due.
Do yourself a favour. Stay away from this organisation.
Disappointed and dishonesty is something you should expect.”
“I hadn't received my tickets and also wanted confirmation of the tickets I bought for a friend. They helped me sort all of this out in no time. Very friendly and efficient.”
“I’ve lost money too and customer services refuse to do anything about it. Who wants to do a class action law suit against them?
I will never use them again and will warn all of my friends not to use them either.”
“Rebook fees- For an event 3 months down the road; the rebooking taxes are insane CAD45 booking fee for 5 tickets. No availability for desktop - The app goes only on cel phone and is confusing to use. Support - The help desk chat people are friendly but conversation drops superquick, doesn't leave us time to fix the problem, especially because we have to shuffle from the app screens where the problem is located and the help chat itself... it is very frustrating. I am not impressed and will not look into using it in the future.”
“Outstanding customer service! I've had a load of issues my end with group bookings, people needing to change dates or dropping out and Fever have been incredibly helpful and supportive trying to accommodate our needs. I cannot recommend this company enough. It is refreshing to be able to contact a company with ease and have them reply to you immediately.
Thank you, Fever!”
