“Worst customer service. Tried to cancel due to health emergency but the policy doesn’t allow refunds. It’s only transferring or creating a voucher. There are no events shared with me that so that I could go for the second option. Sent long emails but with no resolution. Horrible and frustrating support staff.”
“Terrible customer service - I booked the wrong date by mistake - I emailed them the instant I pressed the purchase button asking to shift the date, and they said there was nothing they could do the tickets were non refundable (even though I was not asking for a refund). Beware of this when purchasing.”
“I purchased tickets months in advance for a Candlelight “Valentine’s Special” concert based on the published program on the event page (romantic/pop songs, including some songs from my favorite movies). The performance itself was fine, but the program was completely different: they played only classical music and none of the listed songs. That’s a major change from what was marketed, and it left me feeling deceived. I would not have bought tickets if the real program had been disclosed.”
“This review is not about the show. The show hasn't happened yet. They cancelled the show due to weather. It's trying to get the vouchers to get tickets to see the show. The tickets for the show (same show) have gone up so the vouchers don't cover your tickets. You have to pay more. Also...if you purchased four tickets originally, you have to purchase all four of them at the same time, when using the voucher. Otherwise it will be, 5 live chats, a 15 minute phone call, and 9 emails later...and still no resolution.”
“I was at the Queen show with Harriet Stubbs as pianist and it was an amazing experience all the way through. Queen is one of my all-time favorite bands, but this concert showed me a way to appreciate their music that I had never considered. It was eye and ear opening. The setting; in a gorgeous, reverberant church glowing with candlelight, was a delight and Harriet Stubbs performance was a tour de force! Imagine Bohemian Rhapsody coming out of just two hands! Miraculous!”
“The Queen recital by Harriet Stubbs was a pure delight. She has a blazing technique which she used to recreate the driving rhythms of Queen’s iconic music. The audience absolutely loved it.”
“I recently attended Harriet Stubb's concert of the music of Queen at St. Anne's in Brooklyn Heights. It was an absolutely wonderful concert. Harriet played the Queen repertoire beautifully! I hope to see Harriet do more concerts like this with Fever. Bring her back for more!”
“I trekked in from Manhattan to see Harriet Stubbs @ St Anne & the Holy Trinity Church, and it was a phenomenal performance in a gorgeous setting. I love Queen and seeing their music flow through Stubbs’ artistry was an evening I won’t forget. Her Bohemian Rhapsody was a tour de force. Can’t wait to see her live again!”
“My daughter took me to see Harriet Stubbs perform at St. Ann's on Jan. 16. It was such a beautiful night of music. I have always loved Queen. I love them even more now. It was breathtaking.”
“Saw Harriet’s Queen set. Some of my favorite music, brilliantly interpreted and performed by a prodigiously talented artist. The candlelight setting in historic St. Ann’s added to the magic. A truly special evening.”
“I never imagined hearing Queen within such a splendid setting and stunning performance by an accomplished pianist like Harriet Stubbs. As a journalist, it often takes a lot to get me out to a show since time is always of the essence, but I am so glad I was there to witness this (sold-out) night. I want to do it again! It was spellbinding. Stubbs is magnificent. If you have a chance to see her live, please go!”
“I saw Harriett Stubbs performance of Queen in Brooklyn. She is such a talented pianist. It was a magical performance and a beautiful venue! Wonderful evening!”
“Harriet Stubbs is an incredible pianist and pours her soul into every piece she plays. I would definitely watch her play again! Bring her back to future Candlelight performances!!”
“I saw Harriet Stubbs perform Coldplay by candlelight, her talents brought the music to life - emotive, beautiful and just fantastic. I will definitely go again if Harriet is playing!”
“Bought tickets for an event in Dallas TX and was sent tickets for the same event at the same time and date but in Pennsylvania. Contacted customer service by phone before the event and kept saying they are working to resolve it by getting me tickets in Dallas. The next day they emailed me to let me know the event had a no refund policy, no acknowledgment that they made a mistake. We disputed the charge on our credit card and they billed our credit card again 6 weeks later like we would not notice.”
