“I had some questions about a festival and i receive a really quick and nice feedback. To be honest, it's appreciable to have that king of response => not like in France :)”
“Booked the Loco-motion Paddington event at Blenheim Palace. It was grossly overpriced at over £80 for 2 adults & 1 child for a 55-minute experience. It was totally misrepresented and hugely underwhelming. When I fed back to Fever all of the issues encountered on the day coupled with the general disappointment in the event, they simply did not care. Their response was to refer me to their bookings T&C’s with not so much as a “thanks for the feedback” or “sorry you didn’t feel the experience was as hoped”. It felt like they had my money so they simply didn’t care. Luckily we are annual Blenheim Palace members so the day wasn’t a total write off but certainly not thanks to Fever!! If the event has been £10 pp, it would’ve been one thing but it was a total waste of money at a time when no one can afford to waste money. I will avoid ALL Fever events in the future.”
“Really kind customer service, informative, listened to my request and took the time to make sure I knew all the steps before I started the rescheduling process :) thanks!”
“Unethically, Fever made us pay twice for the same tickets and refused to refund 1 set of charges. The event was only about 40% sold, so they didnt lose on amy sale. Purely, unethical business!”
“FEVER, you are simply the best
I had to change the date of my tickets due to illness. It was so easy to get in touch with customer service, who promptly resolved my issue. I find the prices of the experiences very reasonably and the availability of shows are excellent.
Outstanding service, thank you”
