“I had to cancel/rearrange a ticket just hours before the booking. Rayoung was fast in his responses and resolving the issue via a voucher to re-book my ticket at a later date”
“The staffs are ok, however there’s one particular guy I am really thankful with. It’s the guy at the entrance who’s very kind, friendly and encouraging. Thank you very much to you. The price is very reasonable for such a brilliant experience. One of the best this summer holiday I have ever seen.
Keep it up.”
“The show I was attending was cancelled last minute due to technical issues. Fever swiftly responded to my email and returned the monies.
No issues whatsoever.”
“I had managed to delete my tickets sent via email. I contacted fever and they replied to my email with in a few hours, resending the tickets once I had to clarified a few details.
Fantastic customer service thank you.”
“My booking came through for the wrong time. I sought assistance, the response was prompt and I was given a voucher for the cost of my booking. They cancelled the original booking and I could re-book easily. All sorted very quickly with no hassle!”
“We were pleased with the speedy and understanding response from Fever.
Our issue was dealt with efficiently and with understanding.
Would definitely recommend.”
“Excellent company. I made a mistake with booking a earlier time, thought it would be a nightmare to change but the response was so fast, my tickets were cancelled and a voucher added to my account to rebook for the right time. I would definitely recommend Fever”
“It's a good service in all but as for access, well it's a bit convoluted and not clear on booking. I think it would make much more sense to have a section where you can just calm up and book all at once or a specific marker when I rdeting for the access ticket. I have a very extensive Disability network as I work in Disability arts, most of my network would not be able to access this system and it would probably be difficult to work through a PA with this so you're isolating an entire community that might come and see your work. Also many of the rooms were not accessible really so access is clearly an afterthought which is a shame.”
