Feedwater Ltd Reviews

Name: Feedwater Ltd
Address: Tarran Way West, Moreton
Rating: 4.59

4.6 Rating 234 Reviews

93 %

of reviewers recommend Feedwater Ltd

Company Reviews

Metrics

Info

4.6

Based on 234 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Feedwater Ltd:

Feedwater Ltd is a UK based industrial water treatment company who have been operating for 40 years. Feedwater specialise in boiler and cooling water treatment as well a Legionella control services.

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Phone:

01516060808

Location:

Tarran Way West
Moreton
ch46 4tu

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Feedwater Ltd 5 star review on 28th April 2019

John Henry Cleary

Feedwater Ltd 5 star review on 19th September 2018

Richard

Feedwater Ltd 5 star review on 11th November 2016

Chris Gummer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the staff and their knowledge great service”

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Posted 5 years ago

“Hi Ben, Thank you for getting in touch. I have been using feedwater for 30 month now. For 2 years everything was brilliant but recently things seem to go wrong a lot. In October I send a legionella sample Which was forgotten to run at the lab. At christmas I ordered some Water analysis tests they took a while to come and then one test kit was missing. And when I send my January sample in the test results got emailed to somebody else and I just found out because I chased them up. So not sure what's going on at feedwater but something is not right. Kind regards, Susanne”

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Posted 5 years ago

“Brilliant service. Easy to order the testing kit, came quickly and was easy to use. Testing was really quick and laboratory staff couldn't help enough! Highly recommended!”

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Posted 5 years ago

“Great customer-orientated service and excellent response to the PO difficulties that UK business must face. Recommended!”

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Posted 5 years ago

“My neighbours and I have assumed responsibility for our private water supply. Following an inspection by the local authority a requirement was made that the system should be sterilised. Researching this I came across the Feedwater website and found a wealth of useful information as well as a shop with the required chemicals to safely carry out the required work. The purchase of the chemicals was easy, the guide to safely use them excellent. The reason for four stars is that the speed of delivery was slow given the carriage price paid.”

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Posted 5 years ago

“Excellent service - will be looking to use you on a quarterly basis. Thank you.”

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Posted 5 years ago

“Clear and fast response for water sampling ! Have used for fours years now.”

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Posted 5 years ago

“Very easy to use, such a simple process, accurate results at a good price.”

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Posted 5 years ago

“Very detailed report on my water samples - would use them again if i needed too.”

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Posted 5 years ago

“Quick, efficient and straight forward to deal with”

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Posted 5 years ago

“Good service and quick delivery. Results very useful and a comprehensive selection available that are easy to order! Bit pricey though”

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Posted 5 years ago

“Always had good service from Feedwater. Would definitely recommend”

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Posted 5 years ago

“Very helpful at first contact, good product knowledge and pointed me in the right direction, rapid quotation and order and delivered on time and in good sturdy packaging. All fitted and working keeping the drinking water of a large assisted living community safe. Nice working with you.”

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Posted 5 years ago

“Fast efficient service from order to results , simple to use and also easy to send off in the prepaid bag.”

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Posted 5 years ago

“Package arrived promptly, as yet not used”

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Posted 5 years ago

“Very efficient!”

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Posted 5 years ago

“Good service thanks”

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Posted 5 years ago

“It was a bit tricky trying to find the product l required. But once it was found the process for ordering was ok the delivery or carriage charge was nearly as much as the product which was the down side. Maybe if you get regular visits as l do it would be nicer if the engineers visiting could deliver and save the carriage charge.”

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Posted 5 years ago

Hi Nicholas I agree charges for shipping chemical are high especially if it is just 10Kg you require, unfortunately, chemicals can only be sent by certain couriers which charge handsomely for the privilege! We are currently reviewing the layout of the website to make it easier - as the webshop matures it makes sense to mould the site around it, hopefully it will be more intuitive in the future for you. Regards Ben Parkinson Marketing Manager

Posted 5 years ago

“Great customer service and patient advice about taking and sending a water sample for testing”

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Posted 5 years ago

“Very prompt service and very easy to use”

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Posted 5 years ago

Feedwater Ltd is rated 4.6 based on 234 reviews