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Feedwater Ltd Reviews

4.6 Rating 234 Reviews

93 %

of reviewers recommend Feedwater Ltd

Company Reviews

4.6

Based on 234 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Feedwater Ltd:

Feedwater Ltd is a UK based industrial water treatment company who have been operating for 40 years. Feedwater specialise in boiler and cooling water treatment as well a Legionella control services.

Visit Website

Phone:

01516060808

Location:

Tarran Way West
Moreton
ch46 4tu

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Feedwater Ltd 5 star review on 28th April 2019

John Henry Cleary

Feedwater Ltd 5 star review on 19th September 2018

Feedwater Ltd 5 star review on 19th September 2018

Feedwater Ltd 5 star review on 11th November 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using the Feedchlor and Dechlor products for several years now, and they usually work exactly as expected. I always buy a batch including one 10 kg drum of each product. But this year's batch (bought around March 2024) gave us some problems. The Feedchlor was OK - we achieved the expected chlorine concentration using the expected amount of Feedchlor. But we had to use much more Dechlor than expected to neutralise the chlorine. We had to use 2-3 times as much Dechlor as Feedchlor. We used all the testing techniques at our disposal to check our findings (Palintest "disc" comparator 0-50 mg/litre with chlorine HR and acidifying tablets, also the chlorine test strips, and finally DPD1 tablets to confirm removal of chlorine) so we're quite confident that our measurements were consistent. Fortunately, we discovered the problem while treating the smaller of our two tanks. We then realised that we would not have enough Dechlor if we completely filled our larger tank, so we took the precaution of only part-filling that larger tank before we added the Feedchlor, and that turned out to be a good move. At the end of our process, the Feedchlor drum is still about 80% full and the Dechlor drum is only about 30% full. Serial numbers from the drums: Feedchlor 2312012, Dechlor 2308033. I'd be grateful for any comments.”

Posted 13 hours ago

“Would have given 5 stars if not for there seemingly being some kind of issue with regards to receiving any kind of update on the progress of my order. I've had to contact feedwater at every point to request order confirmations, invoices, confirmation that they've received my returned samples. Both times I've used them so far. Other than that, they've been great! Thorough and detailed in the report and there was someone readily available for me to talk to when I needed advice following up. I'm more than happy to continue using Feedwater.”

Posted 5 months ago

“Hi, I have been using Feedwater Legionella Test Kits for several years now and have found this is a very cost-effective and simple way of checking that the Legionella control measures of the organisations I have carried out work for are continuing to be effective. The service that I have received over the years has been excellent in respect of the ease of ordering the kits, the dispatch time, the return process, analysis times and notifying me of the results. William Furniss Dip 2 OSH CMIOSH”

Posted 5 months ago

“Always a pleasant experience with feedwater, had a slight delivery issues that was sorted in a few minutes. We will continue to use feedwater for our water test kits”

Posted 7 months ago

“Outstanding service and advice from the feedwater team. They went the extra mile to help and guide us and provided a fast, professional service throughout. Would highly recommend.”

Posted 9 months ago

“I have used the Legionella test kits for a number of years and have found the service offered to be cost-effective, and efficient.”

Posted 1 year ago

“I have used Feed Water time after time, always a good service. On a recent job time was an issue i called customer services and they got a quicker delivery sorted. Very Helpful.”

Posted 1 year ago

“I've been buying chlorination chemicals from Feedwater for several years now, and they always perform as they're claimed to. If I use the recommended amount of FeedChlor, I measure the required concentration of chlorine. And the neutralisation chemical Dechlor works too.”

Posted 1 year ago

“Hanks for your prompt analysis, and your interim results. This is a private water supply, and I am happy that you feel able to deal with individuals, and not just companies. This is the second time I have dealt with your company.”

Posted 1 year ago

“The set up, speed of results etc was fine except that the water analysis was unable to measure the levels of anaerobic colonies in the water. Given that anaerobes such as E.Coli and the Pseudomonas can be the most deadly the analysis was disappointing .”

Posted 1 year ago

“Excellent service as usual”

Posted 1 year ago

“Good service and communication”

Posted 1 year ago

“Nothing to complain about really. Friendly and responsive staff. Good communication.”

Posted 1 year ago

“Always excellent service. I have beem using their services for my Legionella water tests over so many years and they always deliver on time. Very helpful.”

Posted 1 year ago

“Great service always kept informed 👍”

Posted 1 year ago

“Clear instructions, speedy service, reasonable price”

Posted 1 year ago

“I found this product on the internet and it was exactly what I was looking for, it was very easy to use and the service Feedwater Ltd provide is excellent, it had very easy and clear instructions for returning my water samples”

Posted 1 year ago

“awaiting your findings on our submitted water samples ?”

Posted 1 year ago

Good Morning Arthur, My apologies if you didn't receive the results, they were emailed out on the 22nd of April but I will reforward them to you now. Please let me know if they don't arrive, my email is ben.parkinson@feedwater.co.uk The results come with a decision matrix to help you understand the results based the relevant national standards for potable and private water supplies but if you have further questions please don't hesitate to ask. Ben

Posted 1 year ago

“Feed water are a very good and helpful company. I have to test my drinking water regularly and am not technically versed in such things but they help and advise me every time”

Posted 1 year ago

“I Have been using Feedwater legionella sampling kits for the last 5 years. It's a really simple process with a fast and efficient turnaround of the results.”

Posted 2 years ago

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Feedwater Ltd is rated 4.6 based on 234 reviews