Feedwater Ltd Reviews

Name: Feedwater Ltd
Address: Tarran Way West, Moreton
Rating: 4.58

4.6 Rating 248 Reviews

92 %

of reviewers recommend Feedwater Ltd

Company Reviews

Metrics

Info

4.6

Based on 248 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

About Feedwater Ltd:

Feedwater Ltd is a UK based industrial water treatment company who have been operating for 40 years. Feedwater specialise in boiler and cooling water treatment as well a Legionella control services.

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Phone:

01516060808

Location:

Tarran Way West
Moreton
ch46 4tu

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Feedwater Ltd 5 star review on 28th April 2019

John Henry Cleary

Feedwater Ltd 5 star review on 19th September 2018

Richard

Feedwater Ltd 5 star review on 11th November 2016

Chris Gummer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After sending my samples to you I was told that the lab analysis was not available due to building work so didn't receive a full report, only that there was E.coli present. It was not the service I paid for in my opinion !”

Helpful Report

Posted 7 years ago

Hi Fraser The lab refurbishment work has been completed now so we have twice the capacity and a new more efficient workflow, unfortunately, there was no access that weekend to perform the TVC analysis. The lab should have sent a bottle to resample for the TVCs, since you didn't get what you paid for I will partially refund for the microbial potability. Ben - Marketing Manager

Posted 7 years ago

“a catalogue of issues and miscommunications - i would never use FeedWater again”

Helpful Report

Posted 7 years ago

Hi Clive I have had a look into your order and it looks like issues were down to instructions not being followed properly. Water analysis is a very customer involved product where issues & delays can arise if customers don't send the samples back with paperwork. I believe we still managed to get results to you well within the stated 7-10 day lead time. We continuously listen to customers to try and improve the process, if you have any feedback on how we could make the process easier for you please let us know. Ben - Marketing Manager

Posted 7 years ago

“Generally a good service”

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Posted 7 years ago

“A service you can tailor to your own needs, clear pricing and instructions, results by email”

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Posted 7 years ago

“First time sourcing a microbiological analysis. Great communication, great instructions and best of all effortless! 👍🏻”

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Posted 7 years ago

“The follow up explanation”

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Posted 7 years ago

“Quick results to my water test and an easy company to deal with. Will definitely use again.”

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Posted 8 years ago

“We have found Feedwater Ltd Professional and very efficient and have every confidence in recommending their services.”

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Posted 8 years ago

“Prompt efficient”

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Posted 8 years ago

“Webshop is an easy process to follow.”

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Posted 8 years ago

“A very professional testing and results service.”

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Posted 8 years ago

“Very professional in there approach and excellent service highly recommend and will use again.”

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Posted 8 years ago

“Service was as expected and quoted timescales was met But one of three samples was lost by Feedwater and not analysed. Note I have not received a credit note for this. tTest would better if the Ph was also reported but I new this was not included at time of order.”

Helpful Report

Posted 8 years ago

Hi Robert, I believe this problem has been rectified now and was down to miscommunication. Our apologies, we should have recontacted you to follow up on this. Regards Ben

Posted 8 years ago

“They helped us to deliver our services at short notice, providing professional assistance.”

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Posted 8 years ago

“They did what they said they would when they said they would promptly!”

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Posted 8 years ago

“A very professional and prompt service. They even contacted me to confirm a couple of details which I had not made entirely clear.”

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Posted 8 years ago

“Excellent service and good communication after.”

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Posted 8 years ago

“it did what was expected and what paid for”

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Posted 8 years ago

“Re. Swimming Pool Bacteria Testing - The testing kit always arrive promptly, and the results a few days after sending the sample back. A great "does what it says on the tin" service. Thank you West Wales Canine Hydrotherapy, Carmarthen”

Helpful Report

Posted 8 years ago

“Helpful advice provided and clear & concise instructions provided with product received”

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Posted 8 years ago

Feedwater Ltd is rated 4.6 based on 248 reviews