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Farrar & Tanner Reviews

4.8 Rating 7,960 Reviews
95 %
of reviewers recommend Farrar & Tanner
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About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

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Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Ann
Verified Buyer
“Delivered swiftly. Excellent value”
Helpful Report
Posted 1 month ago
Nancy
Verified Buyer
“Lovely special gift for a friend who is retiring. Very good value for money.”
Helpful Report
Posted 1 month ago
Mandy
Verified Buyer
“Happy with the product. But very disappointed with the personalisation”
Helpful Report
Posted 1 month ago
William
Verified Buyer
“Thanks very much. Very happy to do business with you.”
Helpful Report
Posted 1 month ago
BRIAN
Verified Buyer
“Quick delivery and lovely personalised soft leather case for a teenage Grandson. Not what he would have imagined he needed but something which he will value long after we are gone.”
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Posted 1 month ago
Brian
Verified Buyer
“Excellent and well served!”
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Posted 1 month ago
Alastair
Verified Buyer
“Super website,easy ordering fast service good packaging”
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Posted 1 month ago
Anonymous
Verified Buyer
“Excellent quality and speedy delivery”
Helpful Report
Posted 1 month ago
Lorraine
Verified Buyer
“Top quality belt and engraving. Thank you”
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Posted 1 month ago
Stacey
Verified Buyer
“Thank you it is perfect”
Helpful Report
Posted 1 month ago
Shafiqullah
Unverified Reviewer
“Warning – very bad experience! I ordered a water thermos, but it was not as described. I returned it after getting a return label, but they stopped replying to my emails and I never received my refund, even after four months. Very disappointing and feels like a scam. Avoid this site!”
Helpful Report
Posted 1 month ago
Hello, We received your return and your order was refunded on 21 August 2025. I would recommend checking your bank statements. I have also emailed you with your dated refund receipt. We have not had any emails from the email address on your order; I cannot see any emails we have not responded to. The only contact we have from you is the initial Live Chat you sent asking to return it, in which we sent you the returns information and you thanked us for that. Kindest regards, Stacey
Posted 1 month ago
Shafiqullah
Unverified Reviewer
“Warning – very bad experience! I ordered a water thermos, but it was not as described. I returned it after getting a return label, but they stopped replying to my emails and I never received my refund, even after four months. Very disappointing and feels like a scam. Avoid this site!”
Helpful Report
Posted 1 month ago
Hello, We received your return and your order was refunded on 21 August 2025. I would recommend checking your bank statements. I have also emailed you with your dated refund receipt. We have not had any emails from the email address on your order; I cannot see any emails we have not responded to. The only contact we have from you is the initial Live Chat you sent asking to return it, in which we sent you the returns information and you thanked us for that. Kindest regards, Stacey
Posted 1 month ago
Cathy
Verified Buyer
“Very quick and efficient service and excellent products.”
Helpful Report
Posted 1 month ago
John
Verified Buyer
“Very pleased with the filofax you sent me it arrived in good time well packed”
Helpful Report
Posted 1 month ago
Celia
Verified Buyer
“Lovely quality, Good value and quick delivery. Love the personalised option.”
Helpful Report
Posted 1 month ago
Norma
Verified Buyer
“Just as described .quick delivery,very impressed”
Helpful Report
Posted 1 month ago
John
Verified Buyer
“Excellent product”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Fantastic gift for my partner”
Helpful Report
Posted 1 month ago
Linda
Verified Buyer
“Very pleased with Farrar &Tanner. Quick service. Item was well packed and beautifully made. Thank you”
Helpful Report
Posted 1 month ago
Marilyn
Verified Buyer
“The products I purchased were great they smell good and are of good quality also I was kept informed that my purchase throughout the process.”
Helpful Report
Posted 1 month ago
Farrar & Tanner is rated 4.8 based on 7,960 reviews
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