Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 9,151 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 31st August 2026

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleasae with all the items that I ordered. The napkin rings look really good. the knife is one of the sharpest knives that have used. The ear muffs and the travel mug are part of the Christmas presents for my daughter. I think they look good, hope she likes them”

Helpful Report

Posted 9 months ago

“Item was exactly as expected and made a very good gift. There was an issue with poor condition of packaging when delivered, but this was an issue with Royal Mail handling not the company. When I contacted them via the online form about the state of the package on arrival they responded the same day to seek further information and investigate. Luckily the product itself was not damaged so did not need to be returned, however I was very impressed with the customer service and am confident that if there was an issue it would have been resolved quickly and without fuss.”

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Posted 9 months ago

“HI. I found your website easy to use and comprehensive. Your customer communication is excellent. Even though I had to wait in for my delivery I was pleased to do so. Your adherence to safety is very good. Excellent service.”

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Posted 9 months ago

“Product arrived on time and was as described”

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Posted 9 months ago

“very good quality wooden chess box at a reasonable pruce”

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Posted 9 months ago

“Excellent quality product. Engraved just as I requested, really unique present. Arrived quickly.”

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Posted 9 months ago

“Very good service”

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Posted 9 months ago

“Delivered on time”

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Posted 9 months ago

“Service and delivery as it should be”

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Posted 9 months ago

“Well, you sent the wrong ink refill for the pen I bought from you. So that is depressing”

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Posted 9 months ago

“Really nice range of items. Unfortunately the item I wanted was out of stock however, this was notified shortly after the order was submitted and alternatives suggested. Prompt delivery.”

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Posted 9 months ago

“Purchased men’s pocket watch and was engraved received within 3 days of purchase brilliant”

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Posted 9 months ago

“Efficient and simple service. Thank you.”

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Posted 9 months ago

“Excellent , beautiful tankard very well presented in a wooden box. Excellent and speedy customer service. Only minor downside , had to go elsewhere for engraving as the recipient has a long name that would not fir on one line - not a problem. I have repeatedly tapped the 5 star but it does not seem to be registering so please accept the rating!”

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Posted 9 months ago

“First class service, for the price competitiveness and availability. Really impressed by the great customer service team in their order management and accounts for processing so efficiently. Will definitely want to revisit them again when I have my next business recognition / marketing decisions to make. The spend was small but the service received was exemplary.”

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Posted 9 months ago

“Bought as a gift. Really quick engraving and delivery - lovely quality. Will buy from again.”

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Posted 9 months ago

“First time I’ve bought anything with this company. Very pleased with the speed I received the leather wash bag. Beautiful quality . Will buy again , no hesitation.”

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Posted 9 months ago

“I have been looking for a particular size of metal chess pieces and eventually I found exactly what I wanted. I purchased a handmade chess board made out of inlayed granite. The pieces I purchased compliment my board perfectly. The delivery time was very respectable and the chess pieces were very well packaged”

Farrar & Tanner 5 star review on 26th November 2025

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Posted 9 months ago

“Very pleased with my canvas. Bought it as a Xmas present for my husband who likes Spitfires. He will be delighted”

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Posted 9 months ago

“Prompt and excellent quality.”

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Posted 9 months ago

Farrar & Tanner is rated 4.8 based on 9,151 reviews