Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 8,233 Reviews

94 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 18th January 2026

551

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a gift for my grandson's 21st birthday and had it engraved by Farrar and Tanner. Unfortunately on receipt I was not happy with the font I had chosen. This was entirely my fault but when I contacted the company they could not have been more helpful. Within 2 days they had supplied me a new replacement completely free of charge. This sort of service is very rare and I would like to thank the staff for their help. Regards Eric.”

Helpful Report

Posted 3 years ago

“I ordered a Caithness glass paperweight, really lovely, but no gift box as expected, rather disappointed as it was a present. I was very happy with the service and speed my item was despatched, thank you.”

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Posted 3 years ago

“I ordered the tan leather flask gift set for my sons 21st birthday as a gift from his grandparents and everyone including my son was delighted. Gift wrapped and arrived well packaged. Engraving lovely. Thank you.”

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Posted 3 years ago

“Beautiful watch. Well presented in presentation box. Engraving perfect . Thank you”

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Posted 3 years ago

“Excellent quality whisky glasses and also amazing gardening tools that were personalised for my step mother . Packing and presentation of high standard . Will use again”

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Posted 3 years ago

“Impressed with the price, quality, and presentation packaging of my horse racing tumbler. And it was posted quickly and well packaged - there is nothing I can be negative about. A perfect transaction and a well received gift (I usually struggle to buy for men!). Thank you. I will be buying from you again”

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Posted 3 years ago

“Very pleased with both the quality of the product & speed of delivery. However disappointed with Gift Wrap Service. For £6 I would have expected the gift tag to at least be printed rather than it being poorly hand written. Would use again this company again in the future.”

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Posted 3 years ago

Hi there, thanks for your feedback - we do choose to handwrite our gift tags for that personal approach. Our tags are normally neatly written though, if you do have the paperwork which came with the gift it should say who did the gift wrap for you and if you can let us know we can make sure we've had a word about neatness to avoid this happening again. Best wishes, Jude

Posted 3 years ago

“Recently ordered a Dartington Gin glass which is quite fragile. On arrival, we opened it to discover the stem had broken. Immediately contacted the customer services along with a photo and they shipped us a new one the very next day which arrived in perfect condition. Thank you!”

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Posted 3 years ago

“Very happy with the quality of the end product. Purchased a set of chess pieces and an engraved board and got everything delivered on time.”

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Posted 3 years ago

“Ordered a personalised box with Champagne for Mother’s Day. Delivered on time, the quality was great. Well worth the money!”

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Posted 3 years ago

“Website was clear, correspondence also clear, delivery was quick, well wrapped. Very pleased.”

Farrar & Tanner 5 star review on 6th April 2022

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Posted 3 years ago

“Very good service and rang to check my order had arrived on time, very impressed”

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Posted 3 years ago

“I ordered some gin glasses with Swarovski crystals on them for a lady at work who was retiring. Absolutely wonderful!! She loved them and so did all who contributed towards them. Ordering process was simple and straight forward and delivery time was spot on”

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Posted 3 years ago

“Excellent products at very fair prices. YOUR STAFF ARE VERY PROFESSIONAL AND HELPFUL WHEN I PHONE YOUR COMPANY. PLEASE WILL YOU SEND REGULAR AND INCLUDE MANY MORE ITEMS IN YOUR BROCHURES. Thank you Sylvia West NEWBRIDGE HOUSE wESTON ON THE GREEN OX25 3QU”

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Posted 3 years ago

“Easy to order on a well laid out website. Fast & safely delivered!”

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Posted 3 years ago

“A beautiful and unusual gift and very fine quality”

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Posted 3 years ago

“I bought a pocket watch for my son in laws 30th birthday, he absolutely loved it, great quality and the engraving was a special touch. Actually he is not my son in law until 4th June this year and he is looking forward to wearing it on his wedding suit.”

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Posted 3 years ago

“Very prompt and efficient”

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Posted 3 years ago

“The champagne in the gift box was a present for a friend. She absolutely loved it, thank you”

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Posted 3 years ago

“Tools were good but engraving was very small and hard to see”

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Posted 3 years ago

Farrar & Tanner is rated 4.8 based on 8,233 reviews