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Farrar & Tanner Reviews

4.8 Rating 8,041 Reviews
95 %
of reviewers recommend Farrar & Tanner
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About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

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Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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June
Verified Buyer
“Farrar and Tanner are the best . I have bought a Leather Travel Bag for my Son which is Excellent and a Chess Set which he loves . Well worth the money”
Helpful Report
Posted 4 months ago
Rachel
Verified Buyer
“My husband loved the Rummy game played it every day so far. The quality is fantastic worth every penny”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Very happy with product, exactly as described. Excellent customer service when we had to make an alteration to our order. Very good customer service.”
Helpful Report
Posted 4 months ago
Kamil
Verified Buyer
“I have ordered Celebrate Gold Goblet Pair for my parents 50th Weddeing Anniversary and one glass arrived damaged unfortunatelly. I found the return process on the website quite easy and managed to arrange a collection from my workplace by Royal Mail. I was very surprised how quick I got another packaged with the beautufully carved goblets just on time (just in 3 days) and I was able to celebrate my parents Golden Anniversary as planned. There are very beautifull products not just for use but also as a souvenir of that important day. Thank you so much. Kamil”
Helpful Report
(Cheltenham) - Posted 4 months ago
Jane
Verified Buyer
“Beautiful glass and came within the time given. Thank you we have a few now but always great for gift too.”
Helpful Report
Posted 4 months ago
Nigel Wale
Verified Buyer
“Excellent service and product. Very good quality and engraving was just as requested.”
Helpful Report
Posted 4 months ago
Christine
Verified Buyer
“Excellent care and packaging with my order which arrived very quickly.”
Helpful Report
Posted 4 months ago
Denise
Verified Buyer
“Thank you very nice coffee set. Thankyou.”
Helpful Report
Posted 4 months ago
C P
Verified Buyer
“Order fine & goods as expected but let down badly by Royal Mail who twice said delivering - then no show so stayed in whole day which was completely wasted ! Eventually after two days delivered by my own personal post man with normal letters & as the items were glass expected they would come on the van !”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Ordered some wine for my nephew who was staying in a holiday cottage in the middle of nowhere. You got the order to the correct address and quickly.”
Helpful Report
Posted 4 months ago
John
Verified Buyer
“As an internet customer I can only comment on the colour match to the web page -very good, the ease of navigating the web page-very good, and the delivery- excellent”
Helpful Report
Posted 4 months ago
Christine Hearn
Verified Buyer
“Bought two Ruby Celebrate Glasses, beautiful. Delivered safely and securely and sooner than first stated. Have not given them to the happy ruby anniversary couple I'm sure they will absolutely love them.”
Helpful Report
Posted 4 months ago
Craig Stark
Verified Buyer
“Good quality, nicely personalised manicure sets in leather wallet. Perfect birthday gift for men that they can keep forever.”
Helpful Report
Posted 4 months ago
Kathryn
Verified Buyer
“Excellent choice of gifts for all occasions. I loved the clock I purchased however, it was for a Silver Wedding Anniversary gift which has not yet been given so I hope the recipients like it as much. Great service from Farrar and Tanner, a company I have never used before but will do so again.”
Helpful Report
Posted 4 months ago
Joanne
Verified Buyer
“Great product, Great quality, Super fast delivery! Very impressed and Happy with my purchase!”
Helpful Report
Posted 4 months ago
Julie
Verified Buyer
“Product arrived well packed, in good condition and well before due date. From what I could see looked great. (didn't open too much as, it was a gift)”
Helpful Report
(Cheltenham) - Posted 4 months ago
Suzanne Barber
Verified Buyer
“I had a complaint about the lack of luxury in the luxury wrapping which has not had any response so hence the one star. Unfortunately, I have not been able to give a rating on the item purchased as it is wrapped as a gift.”
Helpful Report
Posted 4 months ago
Hi Suzanne, Thank you for your review, I'm so sorry to hear that you are not happy with our gift wrap service. We unfortunately haven't received any emails from you. Please can you email us at customerservice@outdoor365.co.uk as we'd love the opportunity to fix this for you. Kind Regards, Jamie Farrar and Tanner Customer Service
Posted 4 months ago
BRIAN
Verified Buyer
“Excellent service from start to finish and top product.”
Helpful Report
Posted 4 months ago
Alice
Verified Buyer
“I ordered some secateurs for my partner with personalised engraving and it looked really lovely. They arrived very quickly and packed safely. Very happy with my purchase and service. Thankyou”
Helpful Report
Posted 4 months ago
Trevor
Verified Buyer
“Nice bread knife only thing I don't like is the label that is on the blade it wrecks the look a bit but hopefully with some polish compound it will buff off.”
Helpful Report
Posted 4 months ago
Farrar & Tanner is rated 4.8 based on 8,041 reviews
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