Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 9,255 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 13th September 2026

567

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and good quality product. Definitely recommend.”

Helpful Report

Posted 4 months ago

“A seamless experience from start to finish. Kyle was incredibly responsive and helpful throughout - from the initial quote and design mockup through to speedy delivery. Most importantly, my client absolutely loved the finished engraved product (Personalised A4 Ascot Leather Portfolio). Five stars without hesitation.”

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Posted 4 months ago

“Not really sure what you want here? I ordered a product, you delivered it - it was as required. Really dont buy into this obsessive review culture.”

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Posted 4 months ago

“I ordered an engraved flask. It has marks on it and doesn’t look like a freah new piece”

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Posted 4 months ago

“Very good quality and very pleased with my purchase”

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Posted 4 months ago

“very prompt service; product looks quality!”

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Posted 4 months ago

“Very pleased with purchase. Quick delivery and wallet is good quality and pleased with how the personalised coin purse inside looks. Would recommend as a special gift.”

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Posted 4 months ago

“Great product, quick delivery”

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Posted 4 months ago

“Item delivered next day when promised. Very happy with the service and product.”

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Posted 4 months ago

“Beautiful tumblers and well packaged”

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Posted 4 months ago

“Very attractive item, delivered on time. In first class condition and just as advertised”

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Posted 4 months ago

“Good quality set of 2 Sebatier knives, packaged in a nice box and good price”

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Posted 4 months ago

“Excellent service and delivery , very nice thanks”

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Posted 4 months ago

“Excellent customer service and very fast delivery.”

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Posted 4 months ago

“Fast, easy and helpful service. Followed by a great quality product.”

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Posted 4 months ago

“I ordered a beautiful chess set as a birthday present, but the recipient unfortunately changed their mind! Farrar & Tanner accepted my return without hesitation and I received a full refund immediately. Exceptional service to my mind. I would thoroughly recommend them.”

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Posted 4 months ago

“I was a little worried about the result having paid for it to be personlised but the item was good quality and the male recipient loved it...”

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Posted 4 months ago

“Excellent quick service and good quality product.”

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Posted 4 months ago

“This is a birthday gift. However, I am sure it will be well received.”

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Posted 4 months ago

“I must admit I got a bit ahead of myself ordering my wife’s anniversary gift 3 weeks in advance, it’s not like me, I’m normally a last minute sort of guy. I also got a bit carried away with the romance of a £100 watering can. It still hasn’t arrived, so I’m I tad pickled about the whole episode, CS have been wonderful at nothing, apparently it’s APC’s fault. Imagine a world without Amazon, where vendors complain they can’t compete Jezz , just refund me and I’ll take the wife for lunch”

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Posted 4 months ago

Hi Leigh, We’re very sorry to hear about your experience and understand how frustrating this must be—especially when the order was intended for an important occasion. We completely appreciate how disappointing it is that your item hasn’t arrived on time. While we dispatch hundreds of orders every day and issues like this are very rare, that doesn’t make your situation any less important. We’ve been actively chasing the courier for an update, but unfortunately their investigation processes can sometimes take several days. Your order has now been fully refunded, and this has been processed back to your original payment method. We sincerely apologise again for the inconvenience caused and appreciate your patience. Kind Regards, Farrar and Tanner

Posted 4 months ago

Farrar & Tanner is rated 4.8 based on 9,255 reviews