Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 9,209 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 17th August 2026

565

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The backgammon set is lovely, it looks expensive and it’s just gorgeous. The only thing is that the cups to put the dice in are plastic and very noisy and it just doesn’t match the quality of the overall set.”

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Posted 1 year ago

“Great website, very easy to order. Beautiful high quality bottle opener. Packaging was lovely, I opted for the gift wrap which was very elegant and the hand written gift card was a lovely touch.”

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Posted 1 year ago

“It's beautful! Our new chess set arrived very carefully packaged and is stunning! Looks so great on display and the pieces have a nice weight to them so really enjoyable to play with. Thank you so much!”

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Posted 1 year ago

“This turned out to be a perfect 21st birthday gift”

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Posted 1 year ago

“I could not be happier. The Zipped Premium Nappa Leather A4 Business Folio is superb quality and way better than what I saw in John Lewis in my opinion. The ordering process was simple using the website and the product arrived via Royal Mail as indicated. The box that the Business Folio came in was very nice and adds to the perception of quality. The service and product are exemplary. Thank you F&T. One delighted customer.”

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(Cheltenham) - Posted 1 year ago

“So impressed by the speed of completing my order and delivery (personalised and at a weekend!) and at affrodable prices, will definately be using Farrar & Tanner again.”

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Posted 1 year ago

“Ordered 3 birthday gifts. 1 was out of stock but the customer service contacting me to explain and offer a solution was outstanding. No other suitable item available so it was refunded immediately. Other 2 parts of the order received promptly and were carefully wrapped and packaged. First time using but will definitely be shopping with F&T again and highly recommend.”

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Posted 1 year ago

“The Knife set I ordered where of the finest quality and arrived on time Thankyou to everyone involved”

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(Cheltenham) - Posted 1 year ago

“Really disappointed 😔 The amount of money I paid for the chess set as a birthday present and it looks really cheap. The clasps holding the board together feel as though they will snap off after a few uses. It doesn't feel 'quality', particularly in comparison to the one other board we have. There's no luxury/craftsman style feel for over £80. Quite disappointed unfortunately as I took time to research products and the photos look really nice. The lettering looks golden and almost embossed in the pictures but theyre a flat yellow which looks like it did scrape off easily.”

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Posted 1 year ago

Dear Lynsey, Thank you for your feedback. I'm sorry to hear you're disappointed with the chess set. We aim to represent our products as accurately as possible, so it’s disappointing to hear that the item didn’t meet your expectations. I’ve checked our records and it doesn’t appear that you’ve contacted us directly — we’d appreciate the opportunity to resolve this for you. Please feel free to get in touch with our customer service team, and we’ll be happy to look into it. Our email address is customerservice@outdoor365.co.uk Kind Regards, Farrar and Tanner Customer Service

Posted 1 year ago

“Excellent service - my beautiful glasses arrived the next day after ordering - thank you!”

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Posted 1 year ago

“Very efficient. Arrived three days after ordering.”

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Posted 1 year ago

“Very prompt delivery, very impressive good quality wooden box. Can't comment on the wine though as it's a gift - yrt to be opened , fingers crossed on the quality of that🤞”

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Posted 1 year ago

“Very happy with the service received. Parcel arrived quickly and the belt was just as described.”

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Posted 1 year ago

“Incredible service with top quality products. I ordered a pair of secateurs specially engraved for my mum’s 70th and they literally arrived the following day. I didn’t pay any additional amount for next day delivery. Clearly a very efficient service, thank you”

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(Cheltenham) - Posted 1 year ago

“Great variety of gifts at reasonable price I brought a globe for my brothers birthday and retirement to remind him of all the places he may be able to visit now he has retired.”

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Posted 1 year ago

“great product and first class service. Website is a dream to navigate and communication is extremely accurate”

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Posted 1 year ago

“What a fantastic service ordered online delivery excellent and product very well packaged and great quality”

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Posted 1 year ago

“I purchased a leather backgammon board from Farrar & Tanner and I didn't have any problems with the process. I received the item in six days, with everything nicely and safely packed. The item I received is exactly what's described and displayed on the website.”

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Posted 1 year ago

“Lovely, quality item with personalisation as requested. Arrived sooner than expected date of delivery”

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Posted 1 year ago

“Ordered a small pocket knife as yet again I have lost mine out in the field somewhere ! Arrived quickly, good price point compared to other online stores.”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 9,209 reviews