Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 8,170 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 18th January 2026

551

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic communication and super speedy delivery, quality item. My only negative opinion is the glass is very thick, would like it a little more delicate.”

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Posted 3 years ago

“Excellent products, carefully packaged. Prompt and excellent service.”

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Posted 3 years ago

“Fast delivery. Delivered on a Sunday Quality product highly recommended”

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Posted 3 years ago

“Fast delivery. Delivered on a Sunday Quality product highly recommended”

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Posted 3 years ago

“Speedily delivered, fabulous packaging and presentation box and the most beautiful glass inside. I am so pleased with my purchase and highly recommended this company. Thank you!”

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Posted 3 years ago

“Good quality product for a reasonable price and quick efficient delivery.”

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Posted 3 years ago

“The service from Farrar and Tanner was good. The order arrived promptly. I didn't realise there was nowhere to palce the chequers once they have been removed. It would be good if there were options for boards which include this. I wrongly assumed there would be. It was my mistake that I didn't explore the options more thoroughly.”

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Posted 3 years ago

“Great service at a great price. I will be using them again”

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Posted 3 years ago

“Thank you for sending my order so quickly - it was packaged so well”

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Posted 3 years ago

“Have made several purchases over last few years, mainly as gifts and the recipient has always been delighted. Good company to deal with.”

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Posted 3 years ago

“The chess set didn't look like picure at all. Pieces looked different. The soft part inside the storage box is made cheap and quite careless though the set was over 100”

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Posted 3 years ago

Please contact us and we can look into this for you, it's most unusual for our photography to not match up to the product as we do all of our photography in house. We want you to be happy with your purchase so please do get in touch and we can look at what we can do to resolve this for you. Best wishes, Jude

Posted 3 years ago

“Initially , disappointed as product arrived with missing pieces. However on informing them of their error , I had a prompt & professional response incorporating an apology & the error was rectified. Jude from customer services was most helpful. The quality of their products that I received was very good..”

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Posted 3 years ago

“Never ordered from them before but I would definitely recommend them. Fast delivery and kept me up dated on the order status”

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Posted 3 years ago

“My mum loved her necklace.”

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Posted 3 years ago

“Super delivery, superb quality, Thankyou !”

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Posted 3 years ago

“Very happy with our purchase .”

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Posted 3 years ago

“Arrived on time we'll package, wonderful craftsmanship, very please Thank you.”

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Posted 3 years ago

“Nice range of gifts and reliable delivery options.”

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Posted 3 years ago

“We ordered a personalised chopping board for a special big birthday on December 8th. It failed to arrive by the birthday and then Christmas, New Year came and went too. It took to January 6th before I received a response to my multiple emails. Only then to discover that the item was probably lost in transit, eventually we were informed that the item was no longer available. Disappointed doesn’t cover it. My mother in law was so happy to have chosen something special for her son. Not easy when she is 80 herself. I will not use this company again and would not recommend them if you what something special”

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Posted 3 years ago

I am really very sorry we were unable to complete the order for you - the chopping board you bought was end of line and as you know was lost in transit to you, of course when we came to arrange a resend the item was no longer available. It's frustrating for us too when things go wrong and we feel like we've let you down, there's not an excuse for lack of communication - we were simply overwhelmed with additional enquiries caused by the many Royal Mail strikes and parcels not arriving when they were supposed to. Sometimes things go wrong and we can in this instance only apologise. Farrar & Tanner Customer Service

Posted 3 years ago

“Great product, quick delivery.”

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Posted 3 years ago

Farrar & Tanner is rated 4.8 based on 8,170 reviews