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Farmer Gracy Reviews

4.7 Rating 37,643 Reviews
93 %
of reviewers recommend Farmer Gracy
4.7
Based on 37,643 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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“My tube rose bulbs was too dry and never germinated it has been more than two months now”
Helpful Report
Posted 4 months ago
Hello, We're sorry to hear that there are concerns regarding the growth of your Rosa. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 3 months ago
“The bulbs are good and generally fail proof. I like their suggestions of conplementary plants/bulbs”
Helpful Report
Posted 4 months ago
“Products were ok but they use Evri for deliveries so will not use again. Evri lied about trying to deliver my goods and then took another three days to locate it and deliver it. If you use another courier I will gladly use you again”
Helpful Report
Posted 4 months ago
“I ordered 9 papaver bare roots. 2 bags contained only soil and the rest were rotten. I contacted farmer gracy more than a week ago and no reply. I have had positive experiences with bulbs from this company in the past.”
Helpful Report
Posted 4 months ago
Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care
Posted 3 months ago
“Bartzella is one of the most impressive Itoh peonies in my collection. This was its first flowering season, and the plant produced only one bloom, which is quite normal for a young division. The flower was large, well-formed, and displayed the characteristic bright yellow color with a subtle fragrance. Even more impressive was the plant itself: a vigorous, well-balanced bush with strong stems and healthy foliage that remained attractive throughout the season. The excellent plant habit already hints at the spectacular display Bartzella is capable of in maturity. A very promising cultivar that fully deserves its reputation.”
Farmer Gracy 5 star review on 5th June 2026
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Posted 4 months ago
“I had my order yesterday 7 bare rooted plants what rubbish sorry but to post these out when we know as gardeners that your taking my money and giving me roots they possible wont grow not worth my time and energy there going in the bin , your bulds I ordered look fine as they should be very disappointed shall not purchase from you again .”
Helpful Report
Posted 4 months ago
Hello, We're sorry to hear that there are concerns regarding the condition of some of your plants. We appreciate this is frustrating. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 3 months ago
“Great selection of plants and quality of bulbs. All items was perfectly package. The delivery on-time inform by courier and advise when ready for collection. Wiil definitely purchase more and recommend to others.”
Helpful Report
Posted 4 months ago
“I’ve had a good experience with this shop. I bought 90 begonia bulbs in many different varieties. Half of them were planted on March 22, and the rest on April 12. Most of the bulbs were in very good and healthy condition, and all of them were planted in the same soil. Unfortunately, not all of them are growing yet—23 bulbs haven’t sprouted so far. Hopefully, they will wake up soon and start to grow☺️☺️☺️”
Helpful Report
Posted 4 months ago
“All that Farmer Gracy produces are top quality and customer service is excellent. I bought some great Allium bulbs in the Autumn last year and in May this year they have given us so much joy.”
Helpful Report
Posted 4 months ago
“i just received an order i placed back on the16th of may this year ive purchased from you before but this time total rubbish not a happy customer, i opened the parcel straight away to plant into some pots i had cleaned and prepared when i opened the bags i was shocked with what i found total squashed and rotten damaged bulbs i could not believe it i potted up the good bulbs and through the rest in the dustbin out of total disgust wont be buying from you again.??????????”
Helpful Report
Posted 4 months ago
Hello, We're sorry to hear that there are concerns regarding the condition of some of your plants and for the upset caused. We apprecaite your frustration regarding this matter. Please kindly contact our team via our webchat and one of the team will be happy to refund you for any plants that are no longer viable. All the best, Farmer Gracy Customer Care
Posted 4 months ago
“Order FG3056456 Placed 17 Apr received beginning of May. I ordered 4 different canna lilies and one fern. Planted them on arrival...one was totally rotten but thought I'd let it go as I had 3 of each. To date only one of each variety has grown which is really disappointing. This means that 75 percent of my order has failed😧The fern is only just beginning to show. Don't think I will be shopping with farmer gracy again.”
Helpful Report
Posted 4 months ago
Hello, We're sorry to hear that there are concerns regarding the condition and growth of your plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 4 months ago
“Thank you Farmer Gracy.I did not expect the quality I received. As they were greatly reduced. End of season and bare root.I have never received such well wrapped plants .in pots.Will be using and recommending”
Helpful Report
Posted 4 months ago
“All arrived in good condition, so far I haven’t had any failures, unlike some others I’ve used in the past and will never use again”
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Posted 4 months ago
“I've just this week received my first 2 Farmer Gracy packages this week both were very well backed and all were well labeled. I am very happy with my purchases and looking forward to my next order.”
Helpful Report
Posted 4 months ago
“I ordered 8 bare rooted perennials. I wasn’t expecting much when i realised they had travelled from the Netherlands-and were arriving inthe middle of a heatwave. However they were so well packed and had really good roots and they were all shooting. I was delighted. I also bought tulip bulbs last Autumn which were beautiful in the spring.”
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Posted 4 months ago
“Plus jamais commander chez eux. J’aurais du croire les avis négatifs et ne pas lire les avis positifs. Sur 30 plantes commandées, quelques unes sont arrivées, un peu près en etat moyennement acceptable. Les racines nues sont arrivées cuites aucune a germé. Les bulles ne donnent pas encore de signe de vie. Le service client répond, comme pour les, par des réponses automatiques sans suite. Très déçu.”
Helpful Report
Posted 4 months ago
Bonjour, Nous sommes désolés d'apprendre qu'il y a un problème avec votre commande à la réception et pour la déception occasionnée. Nous nous efforçons de répondre à tous les courriels dans les plus brefs délais. Veuillez nous excuser si vous n'avez pas encore reçu de réponse. Pourriez-vous vérifier votre dossier de courriers indésirables ? Si le problème persiste, n'hésitez pas à nous recontacter via notre chat en ligne. Cordialement, Service Clientèle Farmer Gracy
Posted 4 months ago
“Purchased a Geum and when it arrived it didn’t look very healthy Planted it straight away, it died a couple of days later”
Helpful Report
Posted 4 months ago
Hello, We're sorry to hear that there are concerns regarding the condition and growth of your plant. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 4 months ago
“Packed with care and love”
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Posted 4 months ago
“I have used Farmer Gracy a good few times in the last two years and have mixed opinions. Late last year I ordered a range of spring bulbs specifically pink, purple and white hyacinths, once they were planted and bloomed I was disappointed to find all of my hyacinths were white with an exception of only one purple hyacinth. I also ordered a range of tulips, most of which were nothing like they were described or pictured. However, I had also ordered a range of narcissus and crocus which were fine. This year I placed an order of perennials, most of which arrived and seem to be blooming fine apart from my echinaceas and geraniums. I originally ordered two echinacea bare roots, one of the two failed miserably.. the roots arrived like mush and as you can imagine did nothing once planted on in a pot. I placed another order to replace my failed echinacea and this one arrived much the same, died off completely within a few weeks. My geraniums appear to be growing well, however, I ordered in the colour “breeders mix” for a range of colour all of which now appear to be blooming white only.. no pink, purple, or blue in sight which is very disappointing. I have spent a lot of money on plants at Farmer Gracy, I would expect better products for the price and am disappointed to have ran into the same issues repeatedly with plants being the wrong colour and arriving in poor condition.”
Helpful Report
Posted 4 months ago
Hello, We're sorry to hear that there have been some discrepancies with the plants received from us. We do our utmost to ensure all plants are as advertised, however if any flower incorrectly then we kindly request that we are notified. We can then arrange to replace the plants and the matter can be investigated internally to prevent issues occuring in the future. With regards to the perennials and the growth concerns, please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 4 months ago
“Extremely excited and happy with my nine little T-Rex 😁. Can’t wait to see what they become in the future. All potted up and just starting to grow. Broke through the surface in just 3 days.”
Helpful Report
Posted 4 months ago
Farmer Gracy is rated 4.7 based on 37,643 reviews