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Farmer Gracy Reviews

4.7 Rating 37,643 Reviews
93 %
of reviewers recommend Farmer Gracy
4.7
Based on 37,643 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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“I ordered many bare root plants last autumn & this spring and on the whole I was pleased, although I had to grow them on and it was a slow process. All were planted in my new bed in mid-June, but quite a few now have disappeared. I know it has been hot but they were well watered and tended. The failures are 3 Kent Pride Bearded Iris: 1 Astrantia Major Snow Star: 1Chasmanthe Floribunda Saturnus:1Acanthus Hungarias White Lips. Twenty other plants are fine, so maybe I shouldn't complain, and am wondering if these no shows might appear later on, perhaps next year?”
Helpful Report
Posted 1 month ago
Hello, We're sorry to hear that there are concerns regarding the growth of some of your plants. We recommend that bare roots are started in tempory pots - doing this reduces the risk of failure because it offers an easier starting environment for young plants. Please feel free to send an email to customercare@farmergracy.com with further information and one of the team will be happy to offer some advice. All the best, Farmer Gracy Customer Care
Posted 1 month ago
“Ordered a gorgeous pick grass and others. Not heard from company since order and still no plants received. Have now cancelled order and shall not be ever ordering again . Dissappointed”
Helpful Report
Posted 1 month ago
Hello I am sorry to hear that you have decided to cancel your order. We ship seasonally and our Autumn planting range is available from late May to late December. We begin shipping in late August however, despatch time is dependent on the harvest of these bulbs and bare roots. We expect orders placed during pre season to ship by the end of September once all the varieties are available. Our customer care team are always happy to check the status of an order if required. All the best, Farmer Gracy Customer Care
Posted 1 month ago
“Very disappointing Dahlia experience I bought quite a number of Dahlia tubers from Farmer Gracy over the winter, and after waiting several weeks for them to arrive, I was already worried that I was going to miss the start of the growing season. I started them off carefully indoors in my bathroom, and initially they looked very promising. They have grown into healthy, bushy plants, so I was really looking forward to seeing the vibrant colours I had ordered. Unfortunately, the results have been extremely disappointing. Out of all the tubers I bought, I have had just three flowers — all white. I’m fairly sure I didn’t even order a white Dahlia! There has been absolutely no sign of the other colours I was expecting. I’ve kept them well watered throughout what has been an exceptionally hot summer, so I don’t think lack of moisture is the issue. What makes it even more frustrating is that I bought some very inexpensive Dahlia tubers from Morrisons, and they have performed brilliantly — flowering continuously for weeks and producing exactly the sort of display I was hoping for. Considering Farmer Gracy tubers are not exactly cheap, I expected a much better experience. The plants may be bushy and healthy, but ultimately I bought them for their flowers, and after waiting all this time, getting three white flowers from a large selection of supposedly vibrant varieties is incredibly disappointing. Sadly, not an experience I would repeat or recommend.”
Helpful Report
Posted 1 month ago
Hello, We're sorry to hear that you are disappointed with your dahlias. There are a number of factors that can impact the growth and flowering time of our dahlias. If you would like to discuss this query in detail then please kindly send an email to customercare@farmergracy.com and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 1 month ago
“I ordered mixed Hollyhocks and whist they have grown well there is only one red and rest are white. Can you send me a few more colours please as it’s first time I’ve had them and loved the idea of mixed colours. Thank Angel grant”
Helpful Report
Posted 1 month ago
Hello, We're sorry to hear that the Hollyhocks are not the mix of colours expected. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 1 month ago
“How can you post a photo of Spanish bluebells as hyacinthoides non scripta or English bluebells! Our native bluebells are slimmer, more elegant, darker blue and have a gorgeous delicate scent. Spanish bluebells are complete thugs, which are almost impossible to get rid of and, worst of all, hybridise with the native species, leading to the disappearance of our beautiful natives! Please Farmer Gracy, do the right thing and remove the misleading photo of Spanish and put the correct photo of English bluebells, our wonderful natives, in its place. I also seriously question whether FG should be selling the Spanish variety in the first place, and certainly not as English! Angela Peebles, Customer”
Helpful Report
Posted 1 month ago
Hello, The Hyacinthoides non-scripta we supply are not native English Bluebells or labelled or described as native or English, they are cultivated in the Netherlands and are more upright in habit. If you are looking for true native English bluebells, it would be necessary to source the bulbs from a British grower and they would need to be described as 'native English bluebells' or 'certified English bluebells'. All the best, Farmer Gracy Customer Care
Posted 1 month ago
“I planted phlox weeks ago but nothing has shown up so I’m assuming they are not likely to now .”
Helpful Report
Posted 1 month ago
Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 1 month ago
“I wouldn’t buy as they never flowered and I got the brush off when I contacted customer service”
Helpful Report
Posted 2 months ago
Hello, We're sorry to hear that there are concerns regarding the flowering of some of your plants. Flowering time is dependant on many factors including the plant type, when they were planted and growing condition. If the matter has not been resolved by our team then please feel free to send an email and one of the team will be happy to review the query again. All the best, Farmer Gracy Customer Care
Posted 2 months ago
“I purchased mixed Begonias this Summer and they are absolutely beautiful vibrant colours and excellent blooms Thank you Barry Bridgen”
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Posted 2 months ago
“Beautiful Dahlias! Delighted will certainly order again”
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Posted 2 months ago
“Had given the shipping 5 stars—everything arrived in perfect condition. But now that the dahlias have started to bloom, I’m disappointed: some varieties are duplicates, and others don’t look like the ones I ordered. Very sad.”
Helpful Report
Posted 2 months ago
Hello, We're sorry to hear that there are concerns regarding the dahlias received and that some may be incorrect. We appreciate this is frustrating. Please kindly send an email to customercare@farmergracy.com with images of the flowers in question and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 2 months ago
“I bought 3 white hostas. All turned green. Very disappointed.”
Helpful Report
Posted 2 months ago
Hello, Hosta 'White Feather' initially produces plain white leaves in spring, which sometimes wilt and die back before new leaves emerge in early summer. The new leaves will be predominantly green, and will remain green throughout summer. This information can be found in the plant description on the website product page. Please note they should do the same every year, and as they establish and the clump grows larger, each year there should be more leaves which remain with white markings through summer. All the best, Farmer Gracy Customer Care
Posted 2 months ago
“My small garden is abundant with all purchased from Farmer Gracy over the last few years more yet to,flower The information given when ordering is fantastic all illustrated from planting to caring and if needed winter storage .all arrived the correct planting time of year and Perfectly packaged on arrival ,the best”
Helpful Report
Posted 2 months ago
“Bought 2 lots of Russian sage 8 bare root plants only 1 grew”
Helpful Report
Posted 2 months ago
Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 2 months ago
“My wife came across Farmer Gracy trawling the net a couple of years ago while looking for unusual plants. She purchased six caladiums tubers and once in leaf we fell in love with them. This year we bought 14 tubers to add to some saved from the previous year, we wanted to flood one side of an indoor pond containing koi carp. The Tubers arrived as promised and in perfect condition, some of the leaves have reached 43cm long and with the mix of stunning colours our breath taking. Staff are so helpful and friendly, would defo recommend you give them a try.”
Farmer Gracy 5 star review on 21st July 2026
Helpful Report
Posted 2 months ago
“Bought this dahlia last year from here and grew and flowered beautifully. This year it is enormous with over 40 buds. Everyone comments on how beautiful it is. Will definitely be buying more”
Helpful Report
Posted 2 months ago
“Lily 'Night Rider' All the bulbs sprouted well, and the flowers are even more beautiful than in the photos.”
Helpful Report
Posted 3 months ago
“This was the first time I ordered from Farmer Gracy. I was a little worried at first, as no items arrived and no one was returning my messages. But when they did finally arrive, I have been very impressed. Every bulb I planted has turned into a beautiful plant. So excellent quality and I will definitely buy from them again.”
Helpful Report
Posted 3 months ago
“Bonjour, Je mets 2/5 pour rester correcte car j'adore Farmer Gracy et j'ai commandé plusieurs fois. Je suis très globalement satisfaite de mes livraisons Farmer Gracy. Mais là, j'ai commandé 3 fois de suite le delphinium que je trouve magnifique et qui irait très bien dans mon massif, mais aucun n'a repris.... Le plan de racine est toujours trop petit et court en racine, chétif et à peine vivant. Vous m'aviez remboursé le 1er, pour le 2ème je n'ai rien dit, et là le 3ème, c'est la même chose.... Quel est le problème avec cette plante svp ? J'ai également commandé un delphinium blanc qui n'a pas repris non plus pour les mêmes raisons. Et pourtant, je les repique dans la semaine qui suit la livraison.... Merci de vos explications par avance.”
Helpful Report
Posted 3 months ago
Bonjour, Nous sommes désolés d'apprendre que vous rencontrez des problèmes concernant l'état et le développement de ces delphiniums. Dans nos instructions, nous recommandons de mettre en pot et de faire démarrer la culture des racines nues et des bulbes d'été avant de les planter en pleine terre. Cette méthode réduit les risques d'échec en offrant aux jeunes plants un environnement de départ plus favorable : ils peuvent développer leurs premières racines dans un terreau meuble, à l'abri des nuisibles ou de la faune sauvage, et sans subir la concurrence des plantes voisines. Nous vous invitons à envoyer un e-mail à customercare@farmergracy.com en fournissant plus de précisions ; un membre de notre équipe se fera un plaisir de vous aider. Bien cordialement, Le service client de Farmer Gracy
Posted 3 months ago
“I tuberi di colocasia dell'ultima spedizione avevano un brutto aspetto, erano molto piccoli e secchi, oggi, 3 luglio, ho dovuto buttarli perché completamente marci. Non so se acquisterò ancora.”
Helpful Report
Posted 3 months ago
Salve, ci dispiace apprendere che ci siano dubbi riguardo alle condizioni di alcuni dei Suoi bulbi. La preghiamo di inviare un'email a customercare@farmergracy.com fornendo ulteriori dettagli; un membro del nostro team sarà lieto di assisterLa. Cordiali saluti, Servizio Clienti Farmer Gracy
Posted 3 months ago
“So disappointed in all the root plants I bought , my money is hard earned and I thought this would be a great idea to fill my border . Only 6 plants gave grown out of the 30 I bought, will not buy from this site again”
Helpful Report
Posted 3 months ago
Hello, We're sorry to hear that there are concerns regarding the growth of some of your plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 3 months ago
Farmer Gracy is rated 4.7 based on 37,643 reviews