Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 37,378 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 37,378 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would have been ok if they never used Evri , as they just leave parcels on the doorstep without ringing the bell or knocking the door,so everything was soaking wet!!”

Helpful Report

Posted 11 months ago

Hello, We are sorry to hear that you have issues with EVRI in your area and for the service they have provided. They are trying to improve their service and we do take your feedback on board. If any bulbs arrive wet then please open the packs and allow them to dry off on a tray or similar, in a well ventilated but cool location. They will not be affected by becoming wet, and allowing to dry off will prevent any mould developing. If you find that any are in a poor condition then please do let us know. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“Όλα τα ριζώματα που παρέλαβα τον Φεβρουάριο "πέθαναν" Τα Ακόνιτουμ βλάστησαν τα δύο από τα πέντε Babiana κανένα, Geranium έβγαλε τρία φύλλα και πέθανε επίσης. Μόνο η Ίρις είναι σε καλή κατάσταση, ελπίζω να ανθίσει του χρόνου Οι βολβοί που παρέλαβα τώρα ήταν ΟΚ, περιμένω την εξέλιξη”

Helpful Report

Posted 11 months ago

Γεια σας, Λυπούμαστε που ακούμε ότι υπάρχουν ανησυχίες σχετικά με την ανάπτυξη αυτών των φυτών. Παρακαλούμε στείλτε ένα email στο customercare@farmergracy.com με περισσότερες πληροφορίες και ένα μέλος της ομάδας θα χαρεί να σας βοηθήσει. Με τις καλύτερες ευχές σας, Εξυπηρέτηση Πελατών Farmer Gracy

Posted 11 months ago

“Have to wait until spring to see what actually pops up. The anemones this year were red and yellow not the blue and white I had ordered from you🤷‍♀️”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that your anemones have flowered incorrectly, we appreciate this is frustrating. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“In May 2025 I bought ten different bare root perennials from Farmer Gracy, one of which was meant to be a 3 bare root multiple. I planted them all immediately on delivery as per the instructions on the site. Of the ten, one (a Monarda) has not shown any sign of life. One item (the Pennisetum "Red Head") seems to have come up just as Common Crab Grass and so is not the correct root. The other observation is that the Echinacea Mellow Yellow 3x bare roots was about the same amount of root volume as the single Echinacea Virgin that I also bought just separated into 3 bits. I get the impression I should have just bought a single bare root of this. So of 10 items bought two have basically failed and 1 was a bit of a disappointment, but the other 7 are doing ok.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the plants received on your most recent order and for any disappointment caused. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to review this query for you. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Saponaria ocymoides / 5 bare roots I ordered these but was slightly disappointed as 2 did not grow”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Re FG230225 4/4/25 Disappointing as the following didn't grow: Dahlia Striped Nagano, Clematis Girenas and The Vagabond and Echinacea Papillon Mix (5)”

Helpful Report

Posted 1 year ago

“I’ve always enjoyed buying from FG but lately I’ve experience a reduced quality of some bulbs, some although planted has not come up, which is disappointing.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that you have been disappointed with your most recent orders. Please kindly send an email to customercare@farmergracy.com with further information regarding the plants in query and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I ordered several plants from the sale, but only about 50% of them were viable. I guess this is because it was late in the season and they should have been planted earlier. It's disappointing, because although sale items, they still cost me money. However, it's kind of understandable.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the condition of the plants received. Regardless of the time of year, the roots should arrive in a viable condition ready for planting. Please feel free to send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Cette plante est aussi géniale qu’envahissante, même pour vos voisins ! Elle se re sème de manière exponentielle chez vous et… chez vos voisins… Au demeurant, elle s’installe même dans 3 mm de terre en plein soleil et sans eau ! Et ne demande aucun entretien, sauf une taille après la floraison qui est beaucoup plus longue que ce que vous annoncez, si vous souhaitez non pas empêcher qu’elle se re sème, mais juste limiter cela. C’est très joli et romantique le long d’un mur en pierre, ce que j’ai, obtenu par les graines des fleurs de mes voisins qui ont volé et se sont installées chez moi. 👍 Elle s’installe partout maintenant et c’est trop…”

Helpful Report

Posted 1 year ago

“very sad to say that at least half of the lovely plants I ordered were unwrapped carefully, planted within a few hours of arrival , have not thrived and have died 😒 very disappointing and doubt i will order from farmer gracy again as complete waste of money”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of some of your plants and for the disappointment caused. Please feel free to send an email to customercare@farmergracy.com with further information regarding the planting conditions and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Only 2 developed.They are coming on nicely.One was already snapped .The other 2 didn’t survive.You can’t beat this firm for bulbs.You are spoiled for choice.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the growth of some of the bare roots received from us. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Ordered 3 Dahlia tubers and sorry to say only 2 have sprouted.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of one of your dahlias. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I had a few questions before ordering which the team answered quickly and gave me the confidence to place my order. Flowers and bulbs arrived on time and in good packaging. They all looked quite healthy apart from 1 variety which just looked like a bit of branch. I planted all the roots as instructed but the one that looked like a branch haven’t grown. I raised this via the online help and sent photos but haven’t received any response. Feels like customer service post sale is non existent.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of one of your plants. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Hi bought a Miscanthus Red Lady a month ago when it was delivered delivered planted it watered it and it died I thought it was not very healthy when I got it, so I contacted Farmer Grady who replaced it when that came it looked a bit better there was a few green shoots on the plant ,with it being bare root I thought ho this will be all right but no the same thing as happened very dissapointed I had all ready sent a photo of the plant”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of your replacement miscanthus and for the disappointment caused. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I have bought lots from this company and have been mostly happy - bought 4 dahlias and only two have grown - I emailed them and failed to receive a response which was disappointing - had hoped for better”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of some of your dahlias. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I really want to say firstly that FG products are great! But the alstroemerias I received have not been at all successful. I made sure I planted correctly being a meticulous person who loves the garden. I love alstroemerias and so wanted them to be a success. Out of the six ordered only two have shown any sign of life.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of some of the alstroemeria received. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Most plants and bulbs I have purchased have been beautiful but a white hosta I purchased has never grown .”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of one of your hostas. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Delivery, packaging all fine. Bought 4 dahlia tubers, 3 have sprouted one has not. The dahlia Cafe au lait has failed to produce even a single green shoot. They have all had the same treatment. Any suggestions? A replacement would be much appreciated. Thank you”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. The larger dinner plate dahlias can sometimes take longer to sprout. We recommend that you check just beneath the soil surface to see any eyes are starting to develop. If it is yet to show signs of small buds developing around the tubers or if the tubers are turning soft then please kindly contact us so we can replace this dahlia for you. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“After recieving many orders over the years and all been good, the last order I received had 4 plants which were dead, 3 of which were all 1 item. I have emailed twice now but as yet have not received a reply. After years of buying plants from this company I am very disappointed with the quality of the root plants and will not buy from them again if they don't reply.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I have received a few orders now from Farmer Gracy all has been good. On this occasion one of the 5 large bulbs I received recently was mouldy so I have emailed twice asking for a replacement bulb to be sent. I have heard nothing since.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by the online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 year ago

Farmer Gracy is rated 4.7 based on 37,378 reviews