Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,610 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,610 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th June 2025

1638

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m afraid that the hydrangea had 4 broken stems, the cardboard box broken . So I was rather dissatisfied”

Helpful Report

Posted 1 year ago

Hello, We don't stock Hydrangeas so this will have come from another supplier, we hope you are able to get that resolved. If you need to contact us about anything you have ordered from us, please email customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Just arrived off holiday evri have delivered my parcel . But i haven't got it I have never had trouble before will your company . Just sent you an email hope your fro.m you and resolve the proble Love your bulbs”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that. If you have emailed customercare@farmergracy.com, one of the team will get back to you within 1-2 days and will be happy to resolve that for you. Alternatively, you can give us a call on 0330 808 7304. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I have ordered this item twice and paid for them and not received the them”

Helpful Report

Posted 2 years ago

Hello, All varieties in our current range are shipped in autumn at the correct time for planting. If you would like us to check the status of your order, please get in touch by emailing customercare@farmergracy.com and we'll be happy to assist you. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I have been ordering from you over the last few years with mixed success but this year after ordering Double Mixed Begonias in April and planting in 14 tubs around the garden, fed and watered as per instructions we do not have any flowers or even buds appearing.the location is fine as we have grown begonias before with great success. Needless to say we are very disappointed and will think hard about ordering from you again.”

Helpful Report

Posted 2 years ago

Hello, Begonias usually take around three months to start flowering, first they will produce lots of foliage. If your begonias have not sprouted leaves, please get in touch by emailing customercare@farmergracy.com who will be happy to help you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Ordered Anemone Fullstar and a some pink and some white ranunculus. Despite following preparation and planting instructions and caring for them appropriately, sadly I’ve had no flowers at all. Not one. The anemones never even sprouted and the ranunculus grew but I only got leaves. According to the flowering schedule they should have flowered by now. On a plus size the delivery was on time and they were nicely packaged but disappointing results”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bulbs might have failed. Ranunculus and Anemones typically take 3-4 months to start flowering when planted in spring. Please get in touch with customercare@farmergracy.com including your order details so we can assist. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“deeply disappointing. I bought 32 begonia odorata for hanging basket and tubs. They arrived in February with tiny pink growths and today for the first time, the begining of July I have one flower. They have leafed to about two inches and just stopped. Have ditched almost all of them. Tulips were fine in the Spring.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your Begonias haven't grown well. They can take a few months to grow large and start producing buds, how far they will have developed by now depends on when they were planted. Normally when they have buds on arrival they will thrive. Please get in touch with customercare@farmergracy.com if you require any further assistance. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I have been disappointed for a while with your products but had decided to stay true one more season..........I will not be shopping with you any more. You replaced certain items that arrived in shoddy condition, a few were for gifts, and the replacements weren't much better. Thank you for those that did grow but enough is enough.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants arrived in poor condition and have failed. Please get back in touch with us so we can assist, our email address is customercare@farmergracy.com All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Barely any flower or grow and once again I have ordered Pom Pom dahlia and it’s the wrong one.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear there may be some issues with your order. Please get in touch by emailing customercare@farmergracy.com so we can assist with this. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Only half of my order has grown they don't answer emails and you can't speak to anyone on the phone. Don't use them go with a supplier in the UK I will never buy from them again!”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your plants might have failed. We respond to all emails and we're available on the phone. We'll be happy to help with this, please get in touch. You'll find our email address and phone number here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Unfortunately, only one plant has turned white, the other 2 are green/white. & I wanted white ones. I already have green /white.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your plants are incorrect, please get in touch so we can resolve this for you. Our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

“The fritillary didn't come through. Neither did the oxalis. Foxtail lillies are just overgrown foxgloves in foxglove pink. Very very disappointed. Mary vint”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants might have failed. Please get in touch so we can assist with this, our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

“So disappointed my oxalis Still hasn't come through! I was so looking forward to seeing it as it was a beautiful flower 🌺🌼”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that, please contact us so we can advise and replace where necessary, our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I didn't buy bulbs: I bought bare root perennials and dahlia tubers. Re bare root plants: I bought and planted in pots on 20 April (after soaking in water for 3 hours): 3xAquilegia Barlow, 3xGeum Apricot Pearl, 1xVeronica Rotfuchs, 1xSalvia Pink Beauty--total 9 plants. Of which only 4 have sprouted (1 Aquilegia, 2 Geum, 1 Salvia) as of 18 May. When I inspected the others, they seem to have rotted in the pots. My conclusion: bare root plants are not worth the effort.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants might have failed. Please contact us so we can resolve that for you. You can email us or give us a call, our contact details are available here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Order received 3 bulbs were soft and rotten they had obviously been packed a long time prior despatch and the remaining bulbs were already sprouted at awkward angles. Credit was given for the 3 bulbs . Remaining plants were not up to previous standard. They were ordered when sale discount given but I would not have ordered if I had seen them .”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants have arrived in poor condition. Please do get back to us if anything still needs to be resolved. You can email us or give us a call, our contact details are available here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

“several of my dahlias failed to do anything, potted up in slightly moist compost in greenhouse , several others flourished in same condiitions”

Helpful Report

Posted 2 years ago

Hello, Dahlias can sometimes be quite slow to sprout, particularly if temperatures are cool. Please do contact us though and we will be happy to assist if there are any problems, our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Sorry to say not impressed with the quality of the things I ordered. Everything is planted but not confident they will thrive. I hope to be proved wrong. Some were a gift for brother who is a good gardener but sadly he did comment about quality. Not good.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants have arrived in poor condition. Please feel free to contact customercare@farmergracy.com with your order details if they don't thrive so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Perhaps a little soon to write a review as so far nothing much has grown - my worry is that that is as good as it's going to get. Beautifully packaged and all individually wrapped - however roots on Agapanthus tend to be a little delicate and so when many were broken on arrival it is perhaps not surprising that there is little sign of growth. I'd hope to see some signs of growth by now”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants were damaged. The young shoots can be very fragile but we would refund or replace if plants arrive in poor condition or don't thrive after planting. So do get in touch, our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

“A third of my plant’s died within days of planting.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that. Please contact customercare@farmergracy.com with further details and we'll be happy to refund or replace where necessary. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I was attracted by your online presentation and in fact wrote a review to that effect. However I have been disappointed with some of the results. 2 out of 6 geums failed as did 2 out of 6 echinacea. I potted them all up on receipt in exactly the same potting medium and have kept them in the greenhouse. Also I ordered two batches of dahlia tubers, 17 in all and I am still awaiting any sign of life from 4 of them. Despite supposedly careful packing, a lot had tubers which had broken off. Sorry to send this miserable review, but you did ask me! Sabrina”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants might have failed. Please give us a call or send us an email letting us know which have not produced shoots yet and we will be happy to help. https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Very good aftersales But most of your bulbs turn up mouldy”

Helpful Report

Posted 2 years ago

Hello, Towards the end of the season, bulbs can deteriorate quickly. If you have received any bulbs which are in poor condition, please give us a call or send us an email and we will be happy to resolve that for you. https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 2 years ago

Farmer Gracy is rated 4.7 based on 33,610 reviews