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Farmer Gracy Reviews

4.7 Rating 34,888 Reviews
93 %
of reviewers recommend Farmer Gracy
Company Reviews Metrics Info
4.7
Based on 34,888 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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""
Unverified Reviewer
“Top quality plants in excellent condition”
Helpful Report
Posted 9 months ago
"Lee"
Unverified Reviewer
“Beautiful flowers, well packaged. All growing well with no poor quality ones amongst them. A great company to deal with. I recommend them.”
Helpful Report
Posted 9 months ago
""
Verified Reviewer
“Quality of bulbs is great - surprised at difference in size of the two colocasias - but that might be a natural size difference. 'Blue Hawaii' was easy 'to get right way up' 😂 but 'Black Coral' was a bit of a guess. Perhaps that says more about me than the plants. Arthyrium and Musa were fine. Excellent packing and prompt delivery.”
Helpful Report
Posted 9 months ago
"The Critic"
Unverified Reviewer
“Farmer Gracy have such a wide variety of bulbs to choose from you almost want to buy everything and I’ve never had an issue. Bulbs of all types have arrived well packaged, healthy and show signs of fresh sprouts. Very pleased with them, keep up the good work.”
Helpful Report
Posted 9 months ago
"Sheila "
Unverified Reviewer
“Great healthy plants all potted and growing good.”
Helpful Report
Posted 9 months ago
"Brendan"
Unverified Reviewer
“reliable quality received over many years. If any problem with a plant, it is replaced readily.”
Helpful Report
Posted 9 months ago
"No"
Unverified Reviewer
“Lily bulbs delivered with snapped shoots FOC replacement also damaged”
Helpful Report
Posted 9 months ago
Hello, We're sorry to hear that your bulbs arrived damaged and that the replacements were also in a poor condition. We appreciate this is frustrating. Please kindly to send an email to customercare@farmergracy.com so we can arrange to replace or refund accordingly. All the best, Farmer Gracy Customer Care
Posted 8 months ago
"Linda"
Unverified Reviewer
“So happy with my order, thanks”
Helpful Report
Posted 9 months ago
"Gillian"
Verified Reviewer
“I recently bought 5 bare root plants. They arrived in very good condtion, 3 of them had already started to develop green growth. They have been potted up for five days now and they are all starting to grow nicely.”
Helpful Report
Posted 9 months ago
"John"
Verified Reviewer
“Tubers arrived well packaged, delivery driver left package outside front door I had No notification they were going to be delivered An animal urinated on the package . Six tubers have failed to germinate.”
Helpful Report
Posted 9 months ago
Hello, We're sorry to hear that there was an issue with this delivery. A shipping notification is sent once the order has been despatch and a further email sent once it has been delivered. With regards to the plants that have failed, please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 8 months ago
"Wendy"
Unverified Reviewer
“I had a wonderful display of lily tulips last year. I re-planted them hoping for a similar outcome this year but was very disappointed as some came up but the blooms were very tiny and the plants only 12 " tall at the most. Hoping for a better display next year.”
Helpful Report
Posted 9 months ago
""
Unverified Reviewer
“I am always excited to receive my order from Farmer Gravy. Excellent quality of bulbs and always a success”
Helpful Report
Posted 9 months ago
"Marie Lilia"
Unverified Reviewer
“Je suis ravie de mes commandes sauf pour les bulbes de Lobélias qui sont arrivés pourris .J'ai envoyé un mail mais il semble que l'adresse mail n'est pas la bonne .Alors comment faire des réclamations ? Je ne peux pas joindre une photo car il n'y avait rien à photographier !”
Helpful Report
Posted 9 months ago
Bonjour, Nous sommes désolés d'apprendre qu'il y a un problème avec l'une des plantes reçues. Vous pouvez nous contacter par e-mail à customercare@farmergracy.com, via notre chat en ligne ou par téléphone au 0330 808 7304. Nous serons heureux de vous rembourser la racine nue en question. Cordialement, Service client Farmer Gracy
Posted 8 months ago
""
Unverified Reviewer
“Arrived in good condition👍 All planted into pots and look healthy. 👍”
Helpful Report
Posted 9 months ago
""
Unverified Reviewer
“Absolutely love the packaging. It’s a thing of beauty!”
Helpful Report
Posted 9 months ago
""
Unverified Reviewer
“This is an AAA+ retailer - very good well done. Will use again .”
Helpful Report
Posted 9 months ago
""
Verified Reviewer
“very disappointed with items sent out - emailed customer service for a refund but no response”
Helpful Report
Posted 9 months ago
Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either via our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care
Posted 8 months ago
""
Unverified Reviewer
“I was delighted to receive my order of freesia bulbs. They were beautifully packed with a lovely info envelope I have them all planted now with a prayer for each pot Can’t wait for the sweet scent when they bloom 💐Thankyou 😊”
Helpful Report
Posted 9 months ago
"Colin Baker "
Verified Reviewer
“I have complete faith in this company everything I’ve purchased has come to me in a timely way and so easy to plant and grow 5 stars ❤️❤️❤️”
Helpful Report
Posted 9 months ago
"Lyn"
Verified Reviewer
“Lovely tubers and delivered quickly.”
Helpful Report
Posted 9 months ago
Farmer Gracy is rated 4.7 based on 34,888 reviews
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