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Farmer Gracy Reviews

4.7 Rating 33,603 Reviews
93 %
of reviewers recommend Farmer Gracy
4.7
Based on 33,603 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Anonymous
Anonymous  // 01/01/2019
Well packed, good quality except Alstroemeria tiny and looked a bit sorry for itself (thought I was getting a plant rather than roots), but I have planted it so I hope it will be fine. Previous deliveries have been good too.
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. We're sorry to hear that one of these was smaller than expected. Please send an email to customercare@farmergracy.com if you have any concerns regarding the growth and we can assist accordingly. All the best, Farmer Gracy Customer Care
Posted 1 year ago
les bulbes me semble très petit il faudra plusieurs années pour un résultat intéressant compte tenu du prix
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Posted 1 year ago
Apart from 9ne bulb of collocasia,which felt a bit soft all is good I have planted it and we will see other wise plants are healthy and growing away
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. We're sorry to hear that one of these has arrived in this condition. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding its growth and we can assist accordingly. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Always good quality and reliable delivery from Farmer Gracy. Very pleased with my purchases.
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Posted 1 year ago
Very professional service.
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Posted 1 year ago
I would have given five stars but Tumbling Ted Saponaria arrived in a very sorry state, very disappointed. I'm hoping they survive but don't think they will. I've planted all the begonias and they're looking good and a couple are showing above the soil in the baskets. The peonies have buds on already. Cant wait to see them bloom. I've ordered lots from Farmer G and the staff are lovely and packaging is great and delivery is fine. Thank you.
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. We are sorry to hear that there are concerns regarding the Saponaria received. Please can we kindly request that you send an email to customercare@farmergracy.com with further information so we can replace if required. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Good quality viable bulbs and plants but here’s an idea, don’t offer cheaper plants on your website before my order has arrived!
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Posted 1 year ago
I’ve had a number of plants and bulbs now from Farmer Gracy and generally they have been good. My last order of daffodil bulbs won first prize at our local garden club Spring Blub Show but the other bulbs came to nothing. But I’m an optimistic gardener and look forward to the results of my latest order with anticipation.
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Posted 1 year ago
arrived well packed okay. i have planted them all up in pots and put them in my glasshouse to grow on until they are large enough to plant outside
Helpful Report
Posted 1 year ago
Big delay in getting the order out this year. I understand you were waiting on some bulbs or corms to be cultivated but could have done better with updates especially when I ordered at the end of last year
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order was delivered out of this window and for any inconvenience caused. Please note, if you have any specific requirements then please feel free to email customercare@farmergracy.com and we will do our utmost to find a resolution. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Bulbs and service has always been excellent, however the agapanthus I recently had were very small and in poor condition and poor value for money
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the agapanthus received. Please can we kindly request that you send an email to customercare@farmergracy.com with further information so we can replace or refund if necessary. All the best, Farmer Gracy Customer Care
Posted 1 year ago
the bulbs, tubers, and bare root plants are all good. Generally the packaging is okay.... thank you for the canvas bag. Might it be possible to offer a bag that isn't very clearly designed with women in mind. Don't get me wrong, it's a very generous thing, but there's no way I could shop with that. Also.... I'm sorry, but there are just simple far, far too many emails. I feel like I'm being stalked. Sorry but you did ask..... I'll be a customer for some time. Don't worry. David
Helpful Report
Posted 1 year ago
3 varieties of Colocasia purchased. Two fantastic healthy bulbs. One other variety - Mojito- very small bulb - remains to be seen if it will grow - does not look too good. Well packed with detailed instructions.
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the condition of the Mojito. Please can we kindly request that you send an email to customercare@farmergracy.com with further information so we can assist. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Molto soddisfatta, solo un appunto per i bulbi tulipani drakensteyn non sono del colore della foto ma di un rosa sbiadito 🤷‍♀️
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Posted 1 year ago
Ciao, Grazie per la tua opinione. Siamo spiacenti di apprendere che questi tulipani non hanno fiorito correttamente. Possiamo gentilmente richiedervi di inviare un'e-mail a customercare@farmergracy.com con ulteriori informazioni, comprese le fotografie, in modo da poter esaminare questa richiesta per voi. Ti auguro il meglio, Assistenza clienti Farmer Gracy
Posted 1 year ago
I like buying from Farmer Gracy they have good offers, lovely bulbs and plants, I have been a customer for a few years now. I would recommend.
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Posted 1 year ago
The begonias were well packed and looked very healthy They are planted so waiting for my beautiful flowers to appear. The Phlox was not so good two plants look really healthy and are growing indoors well but I have one not growing at all and one very fragile x
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Posted 1 year ago
My success rate is 50-50. The customer service is excellent and they tend to your problems/queries quickly. What I like most is you can narrow your search to specific categories to help you decide.
Farmer Gracy 4 star review on 19th April 2024
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Posted 1 year ago
I have been using FG for some time and been very pleased with items and service. I had this time, ordered Agapanthus Black Buddhist & Fireworks this time x 12 total. Sadly 40% were either vanished in their packaging or were mushed... After Contacting C/Care... they promptly replenished and re sent the bad ones to replace. ... They arrived and are in !. So thank you for living up to your customer pledge, and looking forward to buying more items soon.... These things happen Im sure, so thanks again, and I understand.
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Posted 1 year ago
Usually very impressed but last order with Agapanthus very disappointed!
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Posted 1 year ago
Hello, Thank you for your review. We are sorry to hear that the agapanthus has failed to thrive. Please can we kindly request that you send an email to customercare@farmergracy.com with further information so we can assist. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Normally I have been 100% happy with deliveries from you. This time not exactly 100, and since you asked, I will share my experience. I ordered a.o. 3x Cardiocrinum. It says size 1, to wich I cannot find any explanation, but what I got was 3 bulbs with very different size as seen in the picture. I don't know what is normal, but previous times I have seen better sized bulbs. I believe the sticker is 10 cm. As menioned, I would not have complained, but since you asked....
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. We're sorry to hear that these have arrived in varying sizes. We would expect them all to thrive however, if you have concerns regarding their condition or growth then please feel free to contact us. customercare@farmergracy.com All the best, Farmer Gracy Customer Care
Posted 1 year ago
Farmer Gracy is rated 4.7 based on 33,603 reviews