Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,604 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,604 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 2nd August 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve always been impressed with Farmer Gracy products, however, I recently too delivery of 12 bare-root Aquilegia and only received 11. The 12th was so small it didn’t survive. As I’ve had exceptional bulbs from them for many years, I let this one slide.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We're sorry to hear that one of your plants arrived in poor condition. Please kindly send an email to customercare@farmergracy.com so we can replace or refund the bare root in question. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Överraskande fina exemplar med fina rötter och nya knoppar”

Helpful Report

Posted 1 year ago

“I think the quality of the bulbs is top class.The one thing I think could improve is the communication.After your purchase you really have no idea when your parcel will arrive.Will it be 3,4,5 weeks you don’t know.I understand that it can be difficult to get the bulbs to the correct stage before posting but as I say a little more communication would be great”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. Please be advised that if you have any specific delivery requirements then please feel free to email customercare@farmergracy.com and we will do our utmost to accommodate. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“good delivery, beautifully packaged with instructions, just to wait not will the bulbs come up! looking forward to lots of lovely blooms this summer!”

Helpful Report

Posted 1 year ago

“I ordered the bare root geums. All planted as soon as they arrived but one looked dead and still does. Other two growing.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We're sorry to hear there are concerns regarding the condition of one of these bare roots. Please kindly send an email to customercare@farmergracy.com with further information so we can assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“The bare root plants that I ordered were delivered in good condition and are already in the ground. Going on past performance these new plants should grow very well and I look forward to them enhancing the garden.”

Helpful Report

Posted 1 year ago

“Bulbs are good quality and come with planting instructions which is useful as they offer some more unusual plants. It is also reassuring that when things go wrong their customer service is equally good. It would be 5 * if they used a reliable courier not Evi so you parcel does not get damaged in the first place.”

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Posted 1 year ago

“I can't say only just put them in a pot.”

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Posted 1 year ago

“Using Evri is not good. My parcel was collected on a Wednesday and was not delivered until the following Tuesday. One of the packets of bare rooted plants appeared to have suffered as a result of this. The sprouting leaves were yellowing and showing signs of distress. Hopefully with some tlc it might recover. The rest of the parcel contents were ok.”

Helpful Report

Posted 1 year ago

Hi Alan, Thank you for your review. We're sorry to hear that there was an issue with this delivery and for the inconvenience it has caused. Please note, our team can liaise with EVRI on your behalf if there are any delivery queries. We kindly ask that an email is sent to customercare@farmergracy.com with the information so we can contact the couriers in question. If you have any concerns regarding the items once planted then please feel free to contact us. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Excellent service with top quality lily corms/bulbs”

Helpful Report

Posted 1 year ago

“I received some items that were not as good as I expected, however this was soon rectified and compensated for. A great service as always.”

Helpful Report

Posted 1 year ago

“The quality of the products is very good ! And for a nice price at that. But it's the second time I'm buying on this site, and you wait a long time for it to be shipped. 2-3 weeks. And this time I even had to remind them of my command... On month after buying. It was thdn send and at my door 3 days later.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. Please note, if you have any specific delivery requirements then please feel free to email customercare@farmergracy.com and we will do our utmost to accommodate. All the best, Farmer Gracy Customer Care

Posted 1 year ago

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Posted 1 year ago

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Posted 1 year ago

“Delighted with the bare root lupins though they took 7 days to be delivered. Disappointed that various plants I ordered would not be despatched till second half of May so unfortunately cancelled order.”

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Posted 1 year ago

“I’ll let you know when they’ve grown! 🌹🌺🌸🌼🌷”

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Posted 1 year ago

“Delphiniums bulbs vet ej om de är levande resten var fina”

Helpful Report

Posted 1 year ago

Ciao, Siamo spiacenti di apprendere che ci sono dubbi riguardo alle condizioni di questo ordine. Invia un'e-mail a customercare@farmergracy.com con ulteriori dettagli in modo che possiamo aiutarti. Ti auguro il meglio, Assistenza clienti Farmer Gracy

Posted 1 year ago

“Bare root hosta plants were delivered well packaged as expected. All were clearly labelled apart from a collection of four different varieties in one bag not individually labelled.”

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Posted 1 year ago

“The dahlia tubers arrived on time and they look very good. Have planted on in tubs and compost”

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Posted 1 year ago

“Some bulbs arrived in por state This is inacceptable, you are thé best”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We're sorry to hear that some of your plants may have arrived in poor condition. Please send an email to customercare@farmergracy.com if you have any concerns so we can assist accordingly. All the best, Farmer Gracy Customer Care

Posted 1 year ago

Farmer Gracy is rated 4.7 based on 33,604 reviews