Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,851 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,851 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th June 2025

1638

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i ordered some bare root Astrantia and Sanguisorba plants and they all arrived labelled and alive Just planted up so hopefully they will do well The package however that they arrived in had been badly damaged and taped together which i am guessing happened in transit with Evrie . I wasn't very impressed with this but the plants didnt seem to suffer”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that the parcel was damaged in transit and for any disappointment caused. It is positive to hear that the plants were not affected however, please feel free to contact us if you have any concerns regarding their growth. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“The plants were well packaged and 75 o/o were showing shoots. 2 hostas and 1 agapanthus looked completely dead. The information that came with them didn’t indicate if this was normal, so I have planted them in the hope they spring back to life !!!”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there are concerns regarding some of these roots on arrival. Please kindly send an email to customercare@farmergracy.com with further information and one of the team can arrange to replace or refund these for you. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Je suis très déçue des bulbes reçus, ils sont tout desséchés, je ne suis pas sûre que cela prenne...vraiment dommage, le site donnait envie”

Helpful Report

Posted 4 months ago

“Not what i expected ordered 3 bare root plants only 1 was what i expected”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there is a discrepancy with your order. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Despite having delivered two boxes of plants to our new address in Abingdon the one delivered yesterday was delivered to our old address. Please ensure you only deliver to our new address 162 Wootton Road, Abingdon OX14 1JZ. I now have to collect it a journey of 12 miles.”

Helpful Report

Posted 4 months ago

Hello, The address printed on the parcel is the address that is added at the checkout. Please note that we have a variety of express checkout options including paypal, google and shop pay, they will automatically complete your information regardless of your saved address on the Farmer Gracy website. We are sorry to hear that an order has been sent to an old address and for any inconvenience caused. Please feel free to send an email to customercare@farmergracy.com with further information and one of the team can investigate this matter for you. All the best, Farmer Gracy Customer Care

Posted 4 months ago

Helpful Report

Posted 4 months ago

“I bought some geums and they are all bare root. A few looked very strong. Others looked okay but a couple maybe 3 roots were very small with no sign of life and were the same variety, which I can't recall now! I potted them the day they arrived and will inspect them again tomorrow, hopefully, the ones that didn't look great will have some signs of growth.”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of the geums received. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding their growth. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Ordered 3 bulbs, 2 of which came and appear to be good quality. The 3rd was really broken and falling apart.”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that one of your bulbs arrived in this condition. Please kindly send an email to customercare@farmergracy.com with further information so we can arrange to replace as soon as possible. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“I was somewhat happy. Plants took quite a long time to arrive and were ousted over a bank holiday so spent longer in transit than necessary. Some bare roots arrived broken. I have planted and am hoping they will reshoot as they were not cheap. Some seem ok and I hope the roots look healthy so they will perk up”

Helpful Report

Posted 4 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any concern regarding the time in transit. Please kindly send an email to customercare@farmergracy.com with further information regarding which plants are in query and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Ordered quite a few things most of them looked really good - but one of the Dahlias was really shrivelled up (Edge of Joy) so not sure if that'll come up at all. And one of the bare root bags with verbena bonariensis was just full of compost - no root/plant at all. The rest looked all good, hope they will all come up nicely.”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that one of your plants was missing and that one of the dahlias arrived in a poor condition. Please kindly send an email to customercare@farmergracy.com with further information so we can arrange to replace these as soon as possible. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“I am happy with my bulbs and tubers but the plants i ordered are very disappointing. One was dead and although it was replaced, it is tiny and will not grow enough this summer to be a hosta plant. With hindsight i should of gone to the local garden centre”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there are concerns regarding the size of the replacement hosta bare root received. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“I placed my order on March 17th. I was notified that the products had been shipped on April 1st and that I should have them in early April. The shipment did not arrive until March 17th. The dahlia tubers were dry and several tubers had pieces falling off. I have been satisfied with previous deliveries, but I will not order dahlias from Farmer Gracy in the future.”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that your order arrived later than expect and that there are concerns regarding the condition of your dahlias. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Marie-Caroline is rather happy with her pavot bulbs except for 3 of them: - 2 bulbs have no lieves at all and look totally hopeless (photos 1 and 2 ) - 1 plant has nothing but a piece of root... (photo 3) I think the order has not been properly checked . I hope you will be able to bring a solution to the problem. Looking forwards to your answer Danielle Nosjean”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of your order on arrival. Please kindly send an email to customercare@farmergracy.com with further information so we can arrange to replace or refund where necessary. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Ordering was simple and easy and the choice is fabulous and prices are great My bare rooted geraniums came as described and were packaged well except the box was a bit squashed but plants were fine. Only one so far has started to grow well from the tiny leaves it had but the other is yet to shoot and it’s been over a week now since potted on -I have just made another order so fingers crossed these plants will be 👍🏻”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that the parcel arrived damaged. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding the growth of this geranium over the next few weeks. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Okay, but I'm not sure all 6 dahlias will survive and one of the 3 bare root gaura looked lifeless😐”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there are concerns that these will grow as expected. Dahlia tubers can be quite fragile and during harvest they can suffer light damage. Bent tubers which appear cracked where they join the neck are common and this won't usually have an impact on the performance of the plant. Please feel free to send an email to customercare@farmergracy.com and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“I have made a few purchases. I can not understand why it takes so very long to deliver the order Also 1 out of 3 plants has not shown any sign of life in one if the orders.. can I ask for another plant ? I would really like to leave a more positive review. Frances”

Helpful Report

Posted 4 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any inconvenience caused. We're sorry to hear that there are concerns regarding the growth of one of your plants and for the disappointment caused. Please feel free to send an email to customercare@farmergracy.com with further information regarding when and how they were planted so we can address this for you. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Fab website with wonderful selection. Bulbs arrived in good condition but salvia hot lips was already dead. Delivery took 3 weeks.”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of the salvia received. Please kindly send an email to customercare@farmergracy.com so we can arrange to replace this for you. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Unfortunately one of the 2 varieties I’d chosen was not available, & a refund was given without the opportunity to replace. This was a gift & so felt a little stingey from me. Also DPD didn’t leave the parcel at the correct address, so a bit of a run around to chase the parcel down.”

Helpful Report

Posted 4 months ago

Hello, We are sorry that part of your order couldn't be fulfilled. To avoid delays, we issue a refund for the out of stock items and ship the order as soon as we can. Please accept our apologies for any disappointment caused. Please feel free to send an email to customercare@farmergracy.com if you would like to order an alternative. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Very happy with farmer gracy bulbs but quite disappointed with the bare root Perennials 🤞that they come into anything”

Helpful Report

Posted 4 months ago

Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the condition of the bare roots received. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding their growth. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“I baught some roots of gingers , soaked them overnight and the looked good will be growing them on in pots.”

Helpful Report

Posted 4 months ago

Farmer Gracy is rated 4.7 based on 33,851 reviews