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Farmer Gracy Reviews

4.76 Rating 15,244 Reviews

94 %

of reviewers recommend Farmer Gracy

Company Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.91 out of 5

About Farmer Gracy:

At Farmer Gracy’s, we offer the UK the biggest ever selection of amazing flower bulbs, including some very unique varieties you won’t get anywhere else. What’s more, you get your top quality Dutch bulbs direct from the farm at wholesale prices!

Visit Website

Phone:

330 808 7304

Email:

info@farmergracy.com

Location:

Bulb Trade Park 3

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Farmer Gracy 5 star review on 29th November 2021

Farmer Gracy 5 star review on 24th November 2021

Farmer Gracy 5 star review on 10th November 2021

Farmer Gracy 5 star review on 27th October 2021

Farmer Gracy 5 star review on 27th October 2021

Farmer Gracy 5 star review on 27th October 2021

Farmer Gracy 5 star review on 20th October 2021

315

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very spasmodic delivery. I had a delivery of wrong bulbs, which I shall keep but have to make space for them. My amaryllis bub has still not been delivered.”

Hello, We're sorry to hear that, please contact us at customercare@farmergracy.com and we will be happy to put this right for you. All the best, Farmer Gracy Customer Care

“Bulbs arrived by carrier delivery. No problem there. All appear to be in good order. Bulbs planted within a week of receipt. Now have to wait until Spring of 2022 to see what appears, so have not got a clue why I am being asked to review my purchase until I am able to see the flower in approximately 6 months time!”

“Bulbs seem ok but finished up expensive as I ordered them in April and paid £4.99 postage only to find if I had ordered them in August when they were dispatched it was free p & p”

Hello, Thank you for your feedback. We run different offers throughout the season. The benefit of ordering early is that your order is shipped sooner and you have a wider selection of varieties to choose from. Later in the season, many of the most popular varieties have already sold out. All the best, Farmer Gracy Customer Care

“Didn’t get a lot of flowers this year hopefully they will come next year, never got any begonia flowers at all,hope my spring bulbs will do better and hyacinth that are coming soon”

Hello, We're sorry to hear that, please contact us at customercare@farmergracy.com and we will be happy to take a look at what you have ordered and advise accordingly. All the best, Farmer Gracy Customer Care

“A bit disappointed with delivery. Because the Street name was missing from address, delivery has been delayed by 3 days. In future please ensure the full address is written.”

Hello, We're sorry to hear that there was an error with the address label. It will be printed as completed in the address form on our website when ordering. If there are any further problems with this delivery, do please contact us at customercare@farmergracy.com and we will be happy to assist. All the best, Farmer Gracy Customer Care

“Give me chance, I haven’t planted them yet!”

“Give me chance, I haven’t planted them yet!”

“First time I have ordered from you and delighted with my purchases the dahlias are lovely and the gypsophila is a delight best ever. I will definitely be ordering from you again”

“It's a very mixed bag when trying to review for Farmergracy.co.uk. I've ordered so much that it is hard to recall what has been successful!? My biggest success from last years purchases were Gladiolus murielae. Beautiful display last year. However, I haven't seen any sign of them so far this year! Had very little success with the anemones I purchased. Even after having the first delivery replaced. Out of over 40 plants I've had two surface this year! Was so looking forward to Ornithogalum saundersiae. Out of five bulbs only one poked it's head through. No flowers though. Another treat was Habenaria radiata. Followed instructions etc. NADA! Even collected rain water for the precious. Not an incling of life! Also purchased Sanguisorba Proud Mary in memory of my Mother in law. No show last year. Have growth from two out of three this year so fingers crossed. The geranium spring time did well last year but again from 3 plants only 1 and a bit are doing anything this year. Dahlia Teasbrook did not fare well with the slugs but trying to recover it this year. Rudbeckia's have never appeared and the 50 Oxtail Iron Cross have 2 survivours so far this year. I am going to end this on a very big positive the ranunculus, Nectaroscordum siculum and some Fritillaria meleagris Mix have been a stunning success. Overall I like Farmergracy.co.uk. They are professional and easy to deal with. I would like an answer to my Gladiolus murielae dilemma as I am truly dispontent with this one!”

Hello, We're sorry to hear that some of your plants haven't grown successfully. Please contact us at customercare@farmergracy.com with your order details and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

“Last year I ordered some ranaculus malva, which should be a pale purple although now they have flowered they are more like the viola colour ones. Also ordered three peonies, only one is flowering this first year and again doesn't match the colour I purchased!! Can't say if the other two will yet! Nice plants but don't expect what the photos look like.”

Hello, We're sorry to hear that some of your plants aren't flowering as expected. Please contact us at customercare@farmergracy.com and we'll be happy to arrange some replacements. All the best, Farmer Gracy Customer Care

“Good quality bulbs, let down by late deliveries, daffodils as late as early November,though ordered in September leading to a poor display in spring without flowers. Hopefully if you order now, (June 2021) you might receive them September”

Hello, All spring bulbs are shipped between September and early December and can be planted until around mid-December. Providing they are planted in this timeframe they normally produce great results. Please contact us at customercare@farmergracy.com and we will be happy to arrange some replacements for the spring bulbs which failed to grow. All the best, Farmer Gracy Customer Care

“I ordered last year my peonies very happy and they have flowered lovely it was said that they were scented there is no smell at all .this is the only time of written not a perfect review as iv always had lovely flowers and bulbs but rather sad this time as peonies are my fav scented flower .”

“Le délai de livraison est un peu long. Les prix une fois débité est en livres et non plus en euros comme affiché donc on se sent un peu flouté. Sinon belle qualité.”

“Packaging and delivery excellent, but about half of last order did not grow - will watch next order carefully”

“Was hoping to plant my orange county bulbs my son had bought me two weeks ago but they have already sprouted in the box and I am very disappointed. I have planted them anyway but very sad as I think they are ruined. He had ordered quite a few.”

Hello, Lilies usually start to sporout in spring, whether they are planted or not! But they should be planted at the normal depth (6") in spring with the shoots attched and partially submerged, then they will continue to grow normally and upright. All the best, Farmer Gracy Customer Care

“I purchased 40 MIXED colour iris bulbs. Expecting a variety of purple flowers, yellow flowers and a combination flower of the two colours. They are all purple and yellow combination flowers not a plain purple or yellow in sight! Very disappointed”

Hello, We're sorry to hear that you don't have a good mix of colours. Please contact us at customercare@farmergracy.com so we can arrange for some replacements to be sent to you. All the best, Farmer Gracy Customer Care

“As a company that prides itself selling top quality bulbs and roots I have been left a little disappointed with my last three orders of this year. Taking into account that all your items are supposed to be inspected before despatch I have received numerous Echinacea roots that are so badly dead on arrival....the crown and roots totally perished without any green on them. Certain bulbs i have received recently have been in poor condition that have turned to mush and even replacements have been no better. I have potted and monitored two recent Echinacea roots only to find they have failed in three weeks....these had tiny green shoots on them at first but noticing the roots before i planted them had turned slightly black with some healthy green tissue i can only understand they were infected with a fungal disease somehow before i got them and didn't stand a chance.....i didn't complain at the time as 14 days return policy had expired by this time so i lost two plants. I can't fault customer service. It has always been excellent with sorting any issues and communication is high standard. It's just a real shame but I don't get excited receiving my orders anymore for lack of confidence and wonder what I've been sent”

Hello, We're sorry to hear that some of your perennials have failed to grow. Please contact us at customercare@farmergracy.com if this has not yet been resolved. All the best, Farmer Gracy Customer Care

“Hi i planted them all most 3 weeks a go and they haven't done anything yet I'm a bit disappointed in case I've wasted my money”

Hello, Not all varieties atrt to grow straight away. Please contact us at customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

“I was disappointed with the Canna Lilies I bought from you, two of the spikes had broken off and I’m still not sure how their going to grow. I’ve got them in a big pot with plenty of water in a conservatory but then don’t seem to be doing much.”

Hello, We're sorry to hear that some of your Cannas arrived damaged. Please get in touch with us at customercare@farmergracy.com if there are any issues with their growth. All the best, Farmer Gracy Customer Care

“Would rather give 3.5 stars if I could. I was a bit disappointed with the quality of bulbs received in my last delivery. Even when replaced, the quality still didn’t match my expectations. However their customer service I would rate 5 stars. I would buy from them again.”

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Farmer Gracy is rated 4.76 based on 15,244 reviews