Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.52

4.5 Rating 1,941 Reviews

86 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

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“Beautiful products but two arrived damaged. The information on returns online is non-existent (from what I can gather) and it's only once the parcel is opened that you discover the returns process is very tight in timescales. I still haven't heard back but I'm hoping the customer service for returning the damaged products is good!”

Helpful Report

Posted 2 years ago

Hi Rebecca, Our return policy to write to us is 14 days but we can be flexible due to certain circumstances. We have written back to you about replacing your items. We work Monday - Friday and aim to respond to emails as quickly as possible. Regards, The Falcon Enamelware team

Posted 2 years ago

“Bought some pieces to complement an antique set I found recently. I’m quite pleased with the quality and colors. I plan to use these pieces for picnics and outdoor dining near the pool. Glad to have durable pieces that are not plastic and can be used for many years to come. Time will tell if they chip.”

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Posted 2 years ago

“Excellent product.”

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Posted 2 years ago

“Great service, super product, highly recommend.”

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Posted 2 years ago

“Beautiful products, gorgeous seasonal colors, super lovely people at customer service, beautiful inspiring grid on instagram. Love Falcon :)”

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Posted 2 years ago

“These teapots are beautiful made, and pour very well. There is no drippage or tea running down the side of the spout and onto your table. I like the teapot so much I now have 3 of them!!”

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Posted 2 years ago

“I never expected to receive it so fast! Outstanding! And it is exactly what I expected it to be....very nice.”

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Posted 2 years ago

“A great design and quality products as well as the best after-sale service.”

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Posted 2 years ago

“The enamelware looks good. My only concern is durability. Just the big tray of the baking set has started to show rust. there are two little points under the lip on each side; I guess where is held to submerge it in the enamel. Well, a couple of the points are starting to show a reddish colour, which tells me is starting to rust there, after just a couple of washes and eventually the rust will lift the enamel or work its way to the rest of the pan under the enamel. I haven't used the other ones much but probably will start having similar issues after washing them. I know now they will not last long, which is a shame.”

Helpful Report

Posted 2 years ago

Hello Jorge, Thank you for your feedback. Falcon Enamelware is made from a porcelain enamel, which is a powdered glass bonded onto steel. All of our products pass UK standards tests and are Lead & Nickel free. All of the materials used in our products are non-toxic and are still safe to use even in the event of the enamel chipping and exposure of the steel. However if you have any further questions or concerns please email us at info@falconenamelware.com Kind Regards, The Falcon Enamelware team

Posted 2 years ago

“Love these products. Great quality and timeless design that’s always in fashion.”

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Posted 2 years ago

“I LOVE the quality and feel of my Falcon enamelware. I got the bake set, prep set, serving set and the pie set. I use these ALL the time and can prep, cook and serve in the same dishes. I am exceedingly pleased and got rid of a lot of random, mismatched unwieldy items as these sets are vastly more versatile and useful. Bravo on a great product!”

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Posted 2 years ago

“Beautiful products, they are not cheap but they are incredibly durable and long lasting. Very satisfied with how easy it was to order and how quickly products were sent out. I would be very happy to shop direct with Falcon again.”

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Posted 2 years ago

“I'm in love, and I want everything you sell. The design of the pitcher is gorgeous, and I love the rich colors you have to choose from. This was an anniversary gift for my husband, and we're looking forward to using it.”

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Posted 2 years ago

“Beautiful quality enamelware, it’s not cheap but it’s value for money. Saving up to buy a lot more for my house 💚”

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Posted 2 years ago

“Absolutely love this range. It’s my second purchase and it’s never disappointment. Quick delivery and their product is pleasure to use. Lovely colours and very well made. Such a retro look which is classic and never out of fashion. Thank you for the prompt delivery too. We will be back for more. X”

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Posted 2 years ago

“I really love the weight and look of the Enamelware. It's nice and light, and a real plus that it can take some heat in the oven. The small trays are perfect individual snack trays, and I use them often. The 9" plates are also great, but the rim is quite wide so it limits the actual food space. The somewhat bowl-ish area for food is nice, but not for everything.”

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Posted 2 years ago

“Such a wonderful range! Delighted with my purchase - thank you.”

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Posted 2 years ago

“Beautiful and so easy to use - does not scratch. Perfect for eating in front of the TV because the deep dish prevents accidental spills. Versatile and elegant!”

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Posted 2 years ago

“We used a set of falcon pie dishes at a holiday cottage in Cornwall, had to order them when I got home, perfect for informal dining serve wear as well as being so functional. So space saving too.”

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Posted 2 years ago

“Easy to order and quick delivery. This set of baking/roasting tins isn't cheap, but so far they are 100% non-stick and come up like new through the dishwasher. And very space-saving in the cupboard. Can't comment on how well they last.”

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Posted 2 years ago

Falcon Enamelware is rated 4.5 based on 1,941 reviews