Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.52

4.5 Rating 1,941 Reviews

86 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

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“My purchase was a birthday present to augment my granddaughter's collection. Since it was her request I can only assume she loved what she already had and wanted more!”

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Posted 2 years ago

“I ordered some tumblers over 2 and a half weeks ago and they still haven’t arrived :(”

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Posted 2 years ago

Hi Claire, As mentioned in our email, it seems your delivery was attempted 3 times before being returned to us. We will be in touch over email about your options. Regards, The Falcon Enamelware team

Posted 2 years ago

“lovely colors”

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Posted 2 years ago

“We ordered the teapot and mugs and we absolutely love them! Makes enough for 2 people. Well-made products and shipped with care. Being from the UK it reminds us of "home" too!”

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Posted 2 years ago

“I think the quality of the material is very good. It would be excellent if there would be more variety in sizes, e.g the teapot and the jug could be bigger.”

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Posted 2 years ago

“A tiny chip on the spout and a little smaller than I thought, but this tea pot is perfect otherwise. We went for pigeon gray so that when people ask about it, we can tell them the name! The Handel doesn’t get too hot either if you position it right. I have an elective stove and it heats up pretty quickly. Not sure if it’s quicker than a pot of water but the form factor helps with pouring. Perfect little kettle for my needs.”

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Posted 2 years ago

“My set of Falcon bakeware pans were delivered a few days ago. I was so excited, until I saw 2 of the pans badly chipped. Of course, I had read about this in other reviews. It's so disappointing. Mind you, the packaging was not showing any damage. Just the pans. Poor quality control. Ugh!”

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Posted 2 years ago

Hi Gail, Please accept our apologies for the damaged item you received, occasionally products do get damaged during delivery. Please email us at info@falconenamelware.com and we can arrange a replacement or a partial refund accordingly. Regards, The Falcon Enamelware team

Posted 2 years ago

“The item is even better in person than in catalog. Great color. It arrived in California in a matter of days. Great customer service”

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Posted 2 years ago

“I think at this price point the products should be manufactured in the UK rather than China.”

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Posted 2 years ago

“Ahhh!! I fell in love with these in a Tasmania hotel when traveling to Austrailia. I purchased them for our home in North America. Used one to cook fish and in one use, the pan was stained! Tries everything to get it out. Also, the large pan came with a gouge out of the rim. Unfortunately they were shipped from Canada and to return was not efficient. I love the look and thought they would wear much more professionally.”

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Posted 2 years ago

Hello, Please accept our apologies for the damaged item you received, occasionally products do get damaged during delivery. Can you please email us a photo of the damaged item at info@falconenamelware.com? Kind regards, The Falcon Enamelware team

Posted 2 years ago

“Good website. Easy to order. Fast delivery and well packaged. Products look like they will last which is the main reason for buying.”

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Posted 2 years ago

“Every item purchased from Falcon Enamelware is delightful to use and exceeds my expectations. Beautiful and functional.”

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Posted 2 years ago

“Extremely high quality and aesthetically they look good too. I'm very pleased with my recent Falcon order.”

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Posted 2 years ago

“Love the quality and beautiful colours of the enamelware. My hubby actually requested this as his Valentine’s Day gift as we try to buy each other things that will be genuinely appreciated and loved.”

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Posted 2 years ago

“Having ordered 2 enamel mugs, imagine my disappointment when they finally arrived to find one was badly damaged. I emailed Falcon (with a picture of the damaged mug). Imagine my delight and surprise when less than 30min later (no not a typo) I receive the following reply: “Please accept my apologies for the damaged item you received, I am afraid that occasionally products do get damaged during delivery. I have arranged for a replacement to be sent out to you which will be dispatched tomorrow. The damaged item is yours to keep, all of the materials used in our products are still safe to use even in the event of the enamel chipping and exposure of the steel. If you don’t want to use it for consumption, I recommend using it for storage or as a plant pot.“ True to their word, 2 days later I received the promised replacement in perfect condition. Brilliant product with superb customer service- highly recommended.”

Falcon Enamelware 5 star review on 11th February 2023

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Posted 2 years ago

“perfect enamel perfect delivery”

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Posted 2 years ago

“Love these, remind me of years ago. I realize that what they're made of prevents them being put in the microwave but they're fabulous in every way.”

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Posted 2 years ago

“Quality and nice looking enamelware.”

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Posted 2 years ago

“So glad I purchased it. Great quality I will be coming back for more.”

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Posted 2 years ago

“Great products. Got 16 different tumblers colours. No more kids using different glasses all day. Then having a dishwasher filled by dinner”

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Posted 2 years ago

Falcon Enamelware is rated 4.5 based on 1,941 reviews