Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,948 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,948 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been asked to review my purchase which has still not yet arrived after nearly 2 weeks, though delivery time was marked as 2-4 days. I have received very little communication, and what I have been communicated was extremely unhelpful. Please have some respect for customers, I do not recommend using Face the Future.”

Helpful Report

Posted 1 month ago

Thank you for your review, We have looked into this and can see this has been sorted and refunded by our Customer Service team. After looking through the emails, we can see our Customer Service team were very helpful in helping sort the issue that was with InPost. Kind regards, Face the Future

Posted 1 month ago

“Always very efficient, always checking the suitability of the cosmetics before supplying. Gives me confidence.”

Helpful Report

Posted 1 month ago

Hi Amanda, Thank you for your excellent 5-star review! We’re so glad to hear that you appreciate our efficiency and the attention we pay to ensuring the suitability of our cosmetics. Warm regards, Team Face The Future

Posted 1 month ago

“I was referred to face the future as they market the only 100SPV sun cream Eucerin , yes 100 SPV . My daughter researched it to protect me as I have advanced actinic Keratosis which may can be pre cancerous . The only 100% protection against further damage. Face the future are good to deal with on all fronts I recommend them as a supplier of protection for your skin against sun damage . Hugh Scott”

Helpful Report

Posted 1 month ago

Hi Hugh, Thank you for your outstanding 5-star review! We’re delighted to hear that you found the Eucerin sun cream that provides excellent protection for your skin. Your well-being is important to us, and we appreciate your recommendation! Warm regards, Team Face The Future

Posted 1 month ago

“This is an A* company”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review! We’re thrilled to hear you consider us an A* company. Your support means the world to us! Warm regards, Team Face The Future

Posted 1 month ago

“Excellent platform to purchase high-quality beauty products at reasonable prices. I purchase my Avwene Hydrance Rich-UV Hydrating Cream SPF 30 at a much more economical price. They also delivered to safe boxes at the Tesco which is just round the corner and really handy”

Helpful Report

Posted 1 month ago

Hi Claire, Thank you for your wonderful 5-star review! We're thrilled to hear that you found high-quality beauty products at great prices, and that our delivery service has been convenient for you. Your satisfaction is our priority! Warm regards, Team Face The Future

Posted 1 month ago

“Great range of high quality skincare brands. Package arrived quite quickly and I’m hapoy with purchase.”

Helpful Report

Posted 1 month ago

Hi Kirsty, Thank you for your wonderful 5-star review! We're thrilled that you enjoyed our great range of high-quality skincare brands and that your package arrived quickly. Your satisfaction means the world to us! Warm regards, Team Face The Future

Posted 1 month ago

“I have tried many other products to stop my hair being frizzy, color wow if the first product that actually worked for me!”

Helpful Report

Posted 1 month ago

Hi Suzanne, Thank you for your amazing 5-star review! Warm wishes, Team Face The Future

Posted 1 month ago

“Non greasy to easy to use highly i”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you for your wonderful 5-star review! Warm regards, Team Face The Future

Posted 1 month ago

“Paid for priority delivery but order was not shipped until 2 days later”

Helpful Report

Posted 1 month ago

Thank you for your review, After looking into this we can see your order was placed at 4:52 pm on a Friday evening. We are closed over the weekend, so your order was sent as soon as possible when we reopened. Kind regards, Face the Future

Posted 1 month ago

“Very good price. Slight leakage from one refill pouch but not much product lost.”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for your great 5-star review! We're glad to hear you found our prices appealing. We appreciate your feedback. Warm regards, Team Face The Future

Posted 1 month ago

“Great product.. works well with the accumax! Amazing results!”

Helpful Report

Posted 1 month ago

Hi Veronica, Thank you for your amazing 5-star review! We’re so glad to hear that you’re achieving great results. Warm regards, Team Face The Future

Posted 1 month ago

“Fast delivery”

Helpful Report

Posted 1 month ago

Hi William, Thank you for the fantastic 5-star review! We're happy to hear that our delivery was fast. It's always our aim to provide a smooth experience for our customers. Best wishes, Team Face The Future

Posted 1 month ago

“Super fast delivery and good price for the product.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that you enjoyed our super-fast delivery and found our prices to be great. Your satisfaction means the world to us! Warm regards, Team Face The Future

Posted 1 month ago

“Take note of the returns policy and the costs involved. If you qualify for free delivery and want to return anything, the £3.99 postage is deducted from your refund and you have to pay to send the order back tracked which is a total of nearly £10 for a small parcel. I tried to cancel my order 11 minutes after placing it as realised I’d ordered the wrong item. Emailed customer service as advised on my confirmation email but this wasn’t picked up until 3 days later. Order was sent out and customer services refused to move on the £10 costs to send it back. Told me I should’ve called them to cancel the order and that nobody picks up emails over the weekend. Advised they change the contact details on their correspondence. All in all, very unhelpful.”

Helpful Report

Posted 1 month ago

Hi Rebecca, Thank you for sharing your experience. We're sorry to hear about the challenges you faced with your order and the return process. We strive to provide clear communication and support. We can see you contacted us just after placing your order, however due to how busy we are, we can take up to 2 working days to respond. As you contacted us on the Friday afternoon, we didn't get to your email until Monday, which at this point your order had already been sent so we were unable to cancel this. We are also contactable by phone Monday to Friday between 9 and 5. Kind regards, Face the Future Warm regards, Team Face The Future

Posted 1 month ago

“Bought because brand mural as there was such a good saving on the product plus I've a holiday coming up soon”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your glowing 5-star review! We're so glad to hear that you valued the great savings. Warm regards, Team Face The Future

Posted 1 month ago

“I have been using this product for nearly 4 weeks and I am impressed on how well this is working.”

Helpful Report

Posted 1 month ago

Hi Manmeet, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you've been impressed with the results. Warm wishes, Team Face The Future

Posted 1 month ago

“Amazing , everything came on time and in perfect condition”

Helpful Report

Posted 1 month ago

Hi Maeva, Thank you for your amazing 5-star review! We're so happy to hear that everything arrived on time and in perfect condition. Your satisfaction means the world to us! Warm regards, Team Face The Future

Posted 1 month ago

“Excellent, prompt service. Items arrived just as described”

Helpful Report

Posted 1 month ago

Hi Rachel, Thank you so much for your amazing 5-star review! We're thrilled to hear that you received your items promptly and that they matched your expectations. Warm regards, Team Face The Future

Posted 1 month ago

“Great service and value Thank you”

Helpful Report

Posted 1 month ago

Hi Carol, Thank you so much for your wonderful 5-star review! We're delighted to hear that you enjoyed our service and found great value. Warm regards, Team Face The Future

Posted 1 month ago

“always buy my skin care from this site. The delivery was quick too. Highly recommend.”

Helpful Report

Posted 1 month ago

Hi Wendy, Thank you for your amazing 5-star review! We’re so glad to hear that you consistently choose us for your skincare needs and that your delivery was quick. Your recommendation means the world to us! Warm regards, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 21,948 reviews