Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,927 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,927 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very disappointed with the Gatineau Miracle Eye Coutour Cream sadly. It is very chalky and sits in the wrinkles around my eyes. I thought it would be smooth & silky and glide onto my skin. Am I doing something wrong? ”

Helpful Report

Posted 9 hours ago

Hi, Thank you for your review. Please email us on shop@facethefuture.co.uk so our Customer Service team can assist further. Kind regards, Face the Future

Posted 9 hours ago

“Fast delivery and fantastic product !Thanks”

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Posted 10 hours ago

“Great service”

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Posted 10 hours ago

“Very happy with service at Face the Future. Very prompt delivery of very good products, and good telephone and online service”

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Posted 10 hours ago

“Easy to order from, prompt and efficient. Do feel however, that too many emails come through after I had bought the cream.”

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Posted 11 hours ago

“Delivery fast and efficient. Products very good. Overall a very good experience”

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Posted 13 hours ago

“I love the plumping effect of this serum with no greasy residue. I am prone to break out in my t-zone and this does not trigger any breakout.”

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Posted 1 day ago

“Love Fce the future, the choice is amazing. The points system is frustrating but I still use the site for the choice and prices.”

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Posted 1 day ago

“Great value”

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Posted 1 day ago

“Too early to say anything”

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Posted 1 day ago

“Best eyecream for puffiness and darkness under the eye. Can really notice the difference if i dont use it. This tiny pot can last over 6 months even when i use it morning and night so well worth the money 🥰”

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Posted 1 day ago

“They are simply brilliant. I had a problem with my delivery due to the total incompetence of Royal Mail. They were so helpful and polite- the very best of this country.”

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Posted 1 day ago

“Love the cream and the price with Face The Future”

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Posted 1 day ago

“Very helpful staff giving advice and information about products. Always polite and products delivered with in a couple of days”

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Posted 2 days ago

“First time I have used this company, and I will use them again.”

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Posted 2 days ago

“I placed my order as a birthday present for my daughter. It arrived sooner than expected and at a very good price. I was able to buy a second gift for her with the savings I made. One happy customer.”

Helpful Report

Posted 2 days ago

“I have yet to receive the item I ordered. I have requested a refund and received no responses.”

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Posted 2 days ago

Hi Diane, Thank you for your review. We can see that our warehouse team were looking into the issue with your order and has emailed you to keep you up to date. We can see this has now been refunded. Kind regards, Face the Future

Posted 10 hours ago

“Easy to navigate website, with lots of product options at very competitive prices”

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Posted 2 days ago

“Face The Future as a company we’re quick in delivery and seem to be well intentioned. I am absolutely gutted that the products I bought didn’t work, in fact they made my hair so much worse and made my scalp red and itchy which I’m distraught about given the trauma of post partum hair loss and the massive waste of money that I battled with myself to spend and could have spent on my baby. If only I could get a refund.”

Helpful Report

Posted 2 days ago

Hi Harriet, Thank you for your review. We have checked and can see that this is being dealt with through our customer service team, and they are awaiting your response to be able to assist further. Kind regards, Face the Future

Posted 10 hours ago

“The serum instantly leaves your skin feeling soft”

Helpful Report

Posted 2 days ago

Face The Future is rated 4.8 based on 21,927 reviews