Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,635 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th September 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Arrived quickly.”

Helpful Report

Posted 57 minutes ago

“A superb product. It really works and visibly reduces wrinkles. It is lightweight and doesn't irritate my skin, which is a bonus.”

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Posted 1 hour ago

“Very good efficient service excellent product”

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Posted 6 hours ago

“Quality products and swift delivery. Customer service is amazing, I had a query that I contacted Face The Future about and it was dealt with and resolved really quickly. Highly recommend”

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Posted 7 hours ago

“Comprehensive beauty website which is easy to navigate & use.”

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Posted 17 hours ago

“Great price points on top brands”

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Posted 20 hours ago

“Bought a couple of different gift sets. Really well packaged and quick delivery at a very good price.”

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Posted 1 day ago

“Nice product 👌”

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Posted 1 day ago

“I got an ordinary range for my nieces birthday, I thought I was getting a set, it all came separately in full sizes, I am absolutely delighted with what I got for the price, many thanks will definitely use again.”

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Posted 2 days ago

“Products arrived quickly & I've only used them once so far so good”

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Posted 2 days ago

“Easy to use website. Clear and transparent tracking. Packaging size appropriate and recyclable”

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Posted 2 days ago

“Not many retailers currently have the Espa Restorative Bath & Body Oil in stock, so it was nice to find it available to order on line. Plus being part the 'Blue Light Card' programme for NHS and emergency services staff, meant I got 10% off. Coupled with two useful free beauty gifts (not a voucher for a meal-box or wine company or money off a magazine subscription), and prompt delivery, I would definitely recommend Face the Future.”

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Posted 2 days ago

“Dependable”

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Posted 2 days ago

“I love the website and have never had any problems with my orders. I also appreciate the testers they include — well even mostly they’re not always related to my needs, it’s a nice touch.”

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Posted 2 days ago

“Although I was formerly a devoted consumer of this business, I will not be making another purchase from them and will not recommend them to anyone. I bought a serum from them, but it was wrongly delivered by Royal Mail to a different location. When I attempted to contact customer care, I was accused of receiving the package even though the photo proof was not my property location. They won't care once they have your money and will abandon you. After I complained to Royal Mail, they were able to trace my parcel using GPS, so they picked it up from the location where they delivered it incorrectly and brought it to me today. Although I had no need to contact Royal Mail, (As I bought it from FTF and it’s their duty to chase as I have paid them for the goods) I had to take matters into my own hands due to the company's inefficiency and the fact that I had lost more than £70. Avoid this firm since they won't help if something goes wrong.”

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Posted 2 days ago

“Ordered from Face the Future recently and was really impressed! My products arrived super quickly, and the pricing was great too. Plus, everything had a nice long expiration date, which is always a bonus. Definitely a reliable and convenient shopping experience!”

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Posted 2 days ago

“Excellent service 👏”

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Posted 2 days ago

“Amazing beauty site, with great deals and fantastic rewards. Highly recommended 😍”

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Posted 2 days ago

“Excellent service. Highly recommend.”

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Posted 2 days ago

“I always get my Skin Accumax from here. It is always delivered quickly and competitive prices.”

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Posted 3 days ago

Face The Future is rated 4.8 based on 21,635 reviews