Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 23,794 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 23,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 19th April 2026

Doreen D

Face The Future 5 star review on 7th March 2026

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Neom Happiness reed diffuser refill I recently purchased smells nothing like the original and is definitely nowhere near as strong. Very disappointed.”

Helpful Report

Posted 2 days ago

“Have used this product for years. Still really happy”

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Posted 2 days ago

“Easy to deal with fair prices”

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Posted 2 days ago

“I paid for next delivery placing order on a Sunday, expecting it to be dispatched on Monday with me Tuesday however didn’t arrive till Wednesday when I had already left for her lady”

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Posted 2 days ago

“Was skeptical to order from here as never heard of them before! However I got a fantastic deal on suncream, delivery was quick and came packaged really nicely! Would definitely order from here again.”

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Posted 3 days ago

“I’m very happy with the order I placed. The prices of the items were very competitive and the parcel was packaged carefully and with attention to detail. Will definitely consider Face the Future on my next search for cosmetics.”

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Posted 3 days ago

“Fast delivery”

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Posted 3 days ago

“Very cheap and fast shipping. Definitely using again”

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Posted 3 days ago

“Order process went fine but still waiting on delivery! No notification on when this will be, if ever!”

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Posted 3 days ago

“Easy to navigate products”

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Posted 3 days ago

“Fast and efficient delivery.”

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Posted 3 days ago

“It’s difficult to review you accurately as I’ve still not received my item. Unfortunately, by using Evri as your delivery service this is a problem. The area I live in which is a rural village almost daily has reports of items being left in the wrong place the wrong house or not being delivered at all and so far. I’m a victim of that as my parcel has not been delivered. I would strongly suggest you review your use of this service. Royal Mail would’ve been much better, thank you.”

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Posted 3 days ago

“Lots of choice, good prices, fast delivery. Well packaged”

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Posted 3 days ago

Hi Jacqueline, Thank you for your 5-star review. We're glad you found lots of choice, good prices, fast delivery, and that it was well packaged. Kind regards, Team Face The Future

Posted 3 days ago

“Great site, can always find what I’m looking for. Great prices and fast delivery!”

Helpful Report

Posted 4 days ago

Hi Tracey, Thank you for your 5-star review. We're glad you find what you're looking for, with great prices and fast delivery. Kind regards, Team Face The Future

Posted 3 days ago

“Very quick and efficient. Competitive prices.”

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Posted 4 days ago

Hi Shelagh, Thank you for your 5-star review. We’re glad you found it very quick and efficient, and that the prices were competitive. Kind regards, Team Face The Future

Posted 3 days ago

“Not good if you have sensitive skin, it burned my face after I used it. And I'm having trouble to return it or get any support from customer service I would appreciate if the team was to reach out to me after writing this review. I'm so saddened my face is destroyed and I can't leave the house!”

Helpful Report

Posted 4 days ago

Hi, Thank you for your review, we are sorry to hear you have had an issue with your products. We have looked and can see that there had been no contact from you until you called our Customer Service team yesterday, who assisted with this issue. Kind regards, Face the Future

Posted 3 days ago

“Good company to deal with Life the product Good service”

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Posted 4 days ago

Hi Jayni, Thank you for your 5-star review. Kind regards, Team Face The Future

Posted 3 days ago

“I wouldn’t recommend this website Poor customer service.”

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Posted 4 days ago

Hi, Thank you for your review. We are sorry you feel this way. We have looked into this further and can see that the issue was that you hadn't collected your parcel from the InPost locker in time, and it had been returned to us. I can see that our Customer Service team has assisted with this. Kind regards, Face the Future

Posted 3 days ago

“Easy ordering process and products arrived very promptly and were well packaged. Will definitely re order from again.”

Helpful Report

Posted 5 days ago

Hi Tara, Thank you for your 5-star review. We're glad the ordering was easy, the products arrived promptly, and were well packaged. We look forward to your next order. Kind regards, Team Face The Future

Posted 3 days ago

“Love can’t live without it”

Helpful Report

Posted 5 days ago

Hi Miranda, Thank you for your 5-star review. We're glad you love it. Kind regards, Team Face The Future

Posted 3 days ago

Face The Future is rated 4.8 based on 23,794 reviews