Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,547 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,547 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 31st January 2026

Louise Q

Face The Future 5 star review on 30th January 2026

Anonymous

Face The Future 5 star review on 18th January 2026

Anonymous

Face The Future 5 star review on 13th December 2025

Rachel N

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received this product”

Helpful Report

Posted 3 days ago

Hi, Thank you for your review. We have checked and can see our Customer Service team have helped with this enquiry. Kind regards, Face the Future

Posted 1 day ago

“Good products good price”

Helpful Report

Posted 3 days ago

Hi Ethel, Thank you for your review. We’re glad you’re happy with the products and price. Kind regards, Team Face The Future

Posted 1 day ago

“Very impressed with the box of toiletries.”

Helpful Report

Posted 3 days ago

Hi Janice, Thank you for your review. Kind regards, Team Face The Future

Posted 1 day ago

“Very impressed with this company. Great products and swift delivery”

Helpful Report

Posted 3 days ago

Hi Carol, Thank you for your review. Kind regards, Team Face The Future

Posted 1 day ago

“Fast delivery and well packaged. Excellent value for money.”

Helpful Report

Posted 4 days ago

Hi there, Thank you for your review. We’re glad you’re happy with the fast delivery and great value for money. Kind regards, Team Face The Future

Posted 1 day ago

“I receiving my purchase I opened immediately as my first product from Wildsmith I love my Emma hardy & Elemis balms! So wanting to To compare! On opening box which wasn’t sealed! I unscrewed cap no seal on the product, also product had quite been tampered with, as rather a large amounts I missing. I have not used product. Are these products sent out without a peel off seal?? As items are open to sabotage! Which looks like the case. Or is this a product that was retuned No response com customer services! Also tried online chat.”

Helpful Report

Posted 4 days ago

Hi Julie, Thank you for your review. We can see you have contacted our Customer Service team, who are helping with this. We can see our Customer Service team have responded to your emails. Please allow some time for them to look into this and help. Kind regards, Face the Future

Posted 1 day ago

“Wuick delivery, well packaged and always receive a sample of skincare.”

Helpful Report

Posted 4 days ago

Hi Carolyn, Thank you for your review. We're glad you liked the quick delivery, well-packaged items, and the skincare sample. We appreciate your support. Kind regards, Team Face The Future

Posted 1 day ago

“Love FTF. Stocks the best products and has the best deals. Haven’t found another like it”

Helpful Report

Posted 5 days ago

Hi Megan, Thank you for your review. We’re thrilled you love Face The Future and that you’re enjoying the deals and products. We appreciate your support. Kind regards, Team Face The Future

Posted 1 day ago

“Only just found Face the Future bit is now my go to place for all stuff skin!”

Helpful Report

Posted 5 days ago

Hi Natalie, Thank you for your review. We’re delighted Face the Future has become your go-to place for all skin needs. We appreciate your support. Kind regards, Team Face The Future

Posted 1 day ago

“FTF is a very good online retailer. Been shopiing from them for some time. Never lets me down.”

Helpful Report

Posted 6 days ago

Hi Katie, Thank you for your review. We’re glad FTF has been a reliable online retailer for you and that we never let you down. We appreciate your loyalty. Kind regards, Team Face The Future

Posted 1 day ago

“Quick delivery and good deals, looking forward to ordering from here again.”

Helpful Report

Posted 6 days ago

Hi Don, Thank you for your review. We're glad you found quick delivery and good deals, and that you’re looking forward to ordering from us again. Kind regards, Team Face The Future

Posted 6 days ago

“After a promotion deal was unavailable, the customer service team were fantastic in honouring with an alternative offer for me which was very much appreciated! Thanks again for being so good and quick with delivery.”

Helpful Report

Posted 6 days ago

Hi Kellie, Thank you for your review. We’re glad our team were able to honour an alternative offer and that you found delivery quick. We appreciate your understanding and kind words. Kind regards, Team Face The Future

Posted 6 days ago

“Quick delivery! Will continue to buy from the site again 😊”

Helpful Report

Posted 1 week ago

Hi Chanra, Thank you for your review. We're glad you had quick delivery and that you’ll continue shopping with us. Kind regards, Team Face The Future

Posted 6 days ago

“Loads of products and great offers on regularly.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review. We’re glad you’re enjoying the wide range of products and the regular offers. Kind regards, Team Face The Future

Posted 6 days ago

“All you need for your skin is available here.”

Helpful Report

Posted 1 week ago

Hi Daniela, Thank you for your review. Kind regards, Team Face The Future

Posted 6 days ago

“All my products at a time and the very best of brands here.”

Helpful Report

Posted 1 week ago

Hi Daniela, Thank you for your review. We’re glad you’re finding all your products and the best brands here. Kind regards, Team Face The Future

Posted 6 days ago

“Easy to use website and good value and efficient service and quick delivery.”

Helpful Report

Posted 1 week ago

Hi Barbara, Thank you for your review. We're glad you found the website easy to use, good value, and our service efficient with quick delivery. Kind regards, Team Face The Future

Posted 1 week ago

“Very prompt delivery and great price”

Helpful Report

Posted 1 week ago

Hi Gwenda, Thank you for your review. We're glad you found the delivery prompt and the price great. Kind regards, Team Face The Future

Posted 1 week ago

“Cannot write a review as I didn't receive the supplements”

Helpful Report

Posted 1 week ago

Hi Diane, Thank you for your review. Please contact us on shop@facethefuture.co.uk so we can assist. We have looked and haven't had any emails from you regarding this. Kind regards, Team Face the Future

Posted 1 week ago

“Always gives great advice and customer service.”

Helpful Report

Posted 1 week ago

Hi Millie, Thank you for your review. We're glad you feel we always provide great advice and customer service. Kind regards, Team Face The Future

Posted 1 week ago

Face The Future is rated 4.8 based on 22,547 reviews