Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,352 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very hard to get in contact with, have emailed twice with no response”

Helpful Report

Posted 1 month ago

Hi Forida, Thank you for your review. We have looked into this and can see you did receive an AI response but it didn't pass your ticket over to us. Please accept our apologies for this. We have now responded. Kind regards, Face the Future

Posted 1 month ago

“I've had some amazing deals from FTF especially their bundles which don't contain any "fillers" like you usually get with them from other places, only really quality stuff. Love browsing and finding new products to try.”

Helpful Report

Posted 1 month ago

Hi Jade, Thank you for your wonderful review! We're thrilled you love our bundles and that you value the quality—happy to hear you enjoy browsing and discovering new products with us. Warm wishes, Team Face The Future

Posted 1 month ago

“I would not buy this shampoo again it leaves my hair very dry feeing after use the conditioner is even worse I can’t get a very large toothed come through my hair in shower with the conditioner still in my hair it doesn’t feel good or smooth on my hair at all would not buy either product again I thought for the price it was going to be great but it’s one of the worst products I’ve ever used my scalp still itches after use also so I am sorry I bought this shampoo and conditioner I’ve wasted a fortune in money. I’ve tried head and shoulders for itchy scalps and it’s much better in every way and far cheaper”

Helpful Report

Posted 1 month ago

Hi Mary, Thank you for sharing your experience. We’re sorry to hear the shampoo and conditioner didn’t meet your expectations. Warm regards, Team Face The Future

Posted 1 month ago

“Always good deals and service”

Helpful Report

Posted 1 month ago

Hi Clare, Thank you for your wonderful review! We're thrilled you’re enjoying the deals and service. Warm regards, Team Face The Future

Posted 1 month ago

“Po Prostu is a very good hairbrush, I'm glad I bought it from you”

Helpful Report

Posted 1 month ago

Hi Jan, Thank you for your wonderful review! Warm wishes, Team Face The Future

Posted 1 month ago

“Amazing just say wow”

Helpful Report

Posted 1 month ago

Hi Saqib, Thank you for your amazing 5-star review! Warm regards, Team Face The Future

Posted 1 month ago

“Always pleased with the service.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful review! We're glad you’re always pleased with the service. Warm wishes, Team Face The Future

Posted 1 month ago

“love this lip balm such a life saver”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful review! We're thrilled you love the lip balm. Warm wishes, Team Face The Future

Posted 1 month ago

“A very good product.”

Helpful Report

Posted 1 month ago

Hi Ayesha, Thank you for your wonderful review! We're thrilled you think it's a very good product. Warm wishes, Team Face The Future

Posted 1 month ago

“I have been a customer of Face the Future for over 7 years and more than happy to highly recommend them on being sellers of the highest clinical skin care at the most competitive prices, look no further, they are also highly knowledgeable on skin care.”

Helpful Report

Posted 1 month ago

Hi Rachel, Thank you for your wonderful review! We’re thrilled to have you as a customer for over 7 years and to hear you highly recommend us. Warm wishes, Team Face The Future

Posted 1 month ago

“Brilliant product, which is why I purchased. Super price, efficient and fast delivery. What's not to like?”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful review! We're thrilled you love the product, price, and fast delivery. Warm wishes, Team Face The Future

Posted 1 month ago

“I regularly order Pai products and love them. Clean, vegan and natural products. This was my first time shopping from Face The Future and am very pleased with both the prices and speedy delivery.”

Helpful Report

Posted 1 month ago

Hi Silviya, Thank you for your wonderful review! We're thrilled you enjoy Pai products and that Face The Future met your expectations with prices and speedy delivery. Warm wishes, Team Face The Future

Posted 1 month ago

“Love FTF - use it for all my skincare. Excellent range and great deals”

Helpful Report

Posted 1 month ago

Hi Daniel, Thank you for your wonderful review! We're thrilled you love Face The Future and that you’re enjoying the range and great deals. Warm wishes, Team Face The Future

Posted 1 month ago

“Great customer service and quick delivery- products exactly as described”

Helpful Report

Posted 1 month ago

Hi Sian, Thank you for your wonderful review! We're thrilled you had a positive experience with our customer service, quick delivery, and that the products matched the description. Warm regards, Team Face The Future

Posted 1 month ago

“Love shopping on this site, im a big fan of is clinical , my skin feels and looks amazing . Great value and always get a free sample.”

Helpful Report

Posted 1 month ago

Hi Naila, Thank you for your wonderful review! We're thrilled to hear you love shopping with us and that Is Clinical is a favourite of yours. It’s great to know you’re enjoying the value and the free samples. Warm wishes, Team Face The Future

Posted 1 month ago

“Excellent service as always. Many thanks”

Helpful Report

Posted 1 month ago

Hi Lee, Thank you for your wonderful review! We’re thrilled you’re pleased with our service as always. Warm regards, Team Face The Future

Posted 1 month ago

“It’s really made difference in my skin but the only thing it’s not for dry skin i have mixed skin it’s really make dry by with moisturiser it’s really good”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your experience! We're glad it’s made a difference for your skin. Warm wishes, Team Face The Future

Posted 1 month ago

“Simple process , quick delivery, cheaper price on the product I needed .”

Helpful Report

Posted 1 month ago

Hi Debra, Thank you for your wonderful review! We're glad the process was simple, the delivery was quick, and the price was cheaper for the product you needed. Warm wishes, Team Face The Future

Posted 1 month ago

“Always very happy with the products.”

Helpful Report

Posted 1 month ago

Hi Patsy, Thank you for your wonderful review! We're thrilled you’re always very happy with the products. Warm regards, Team Face The Future

Posted 1 month ago

“Always great service and competitive prices.”

Helpful Report

Posted 1 month ago

Hi Nicola, Thank you for your wonderful review! We're delighted you enjoyed our great service and competitive prices. Warm regards, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 22,352 reviews