Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,352 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived very quickly and at an excellent price”

Helpful Report

Posted 1 month ago

Hi Gillian, Thank you for your fantastic review! We're thrilled to hear that your item arrived quickly and at such a great price. Your feedback is greatly appreciated! Warm wishes, Team Face The Future

Posted 1 month ago

“FTF have a great choice of products at good prices. I wish the delivery were a bit quicker (I went to usual delivery). I would buy from FTF again”

Helpful Report

Posted 1 month ago

Hi Louise, Thank you for your fantastic review! We're thrilled to hear that you appreciate our product selection and pricing. We understand the importance of prompt delivery and appreciate your feedback. Warm wishes, Team Face The Future

Posted 1 month ago

“Great place to order”

Helpful Report

Posted 1 month ago

Hi Mags, Thank you for your great review! We're pleased to hear that you had a positive experience ordering with us. Warm wishes, Team Face The Future

Posted 1 month ago

“I am happy with this resource, there is a good choice and there are always discounts and fast delivery. I would also like to see Japanese brands here.”

Helpful Report

Posted 1 month ago

Hi Yulia, Thank you for your wonderful review! We're delighted to hear that you're happy with our selection and quick delivery. Warm wishes, Team Face The Future

Posted 1 month ago

“As my orders were Christmas presents I cannot comment on the actual products. The outer packaging was good and undamaged but unfortunately to the box the hand cream came in was damaged. That would suggest it was already damaged at the time of packing - not good for a Christmas present”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback! We're glad to hear that the outer packaging met your expectations. We apologise for the issue with the hand cream box and understand how important it is for gifts to arrive in perfect condition. Warm wishes, Team Face The Future

Posted 1 month ago

“Really pleased with my recent customer service experience. Professional, friendly and efficient customer care.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to share your experience! We're thrilled to hear that you received professional and friendly service from our team. Warm wishes, Team Face The Future

Posted 1 month ago

“Prompt delivery service, loyalty rewarded. Excellent range of high quality products.”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for your fantastic review! We're so pleased to hear that you enjoyed our prompt delivery and found value in our loyalty rewards. It means a lot to us that you appreciate our range of high-quality products. Warm wishes, Team Face The Future

Posted 1 month ago

“Excellent range of brands and products.....and great service. Would highly recommend.”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you so much for your excellent review! We're thrilled to hear that you enjoyed our range of brands and products, as well as the service provided. Your recommendation means the world to us! Warm wishes, Team Face The Future

Posted 1 month ago

“Easy delivery and ordering.”

Helpful Report

Posted 1 month ago

Hi Monique, Thank you for your wonderful review! We're delighted to hear that you found our ordering and delivery process easy. Warm wishes, Team Face The Future

Posted 1 month ago

“Great product,very happy with service. Well done.”

Helpful Report

Posted 1 month ago

Hi Vizma, Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with both our product and service. Warm wishes, Team Face The Future

Posted 1 month ago

“Good product”

Helpful Report

Posted 1 month ago

Hi Irina, Thank you for your wonderful review! We're delighted to hear that you are pleased with the product. Warm wishes, Team Face The Future

Posted 1 month ago

“Everything I expected and more. Definitely use again.”

Helpful Report

Posted 1 month ago

Hi Danielle, Thank you for your wonderful review! We're delighted to hear that we met your expectations and that you'll be returning. Your support means so much to us! Warm wishes, Team Face The Future

Posted 1 month ago

“I can’t fault this. It is a comfort cream for dry and dehydrated skin which I did not know I had until the itching finally stopped.”

Helpful Report

Posted 1 month ago

Hi Andrea, Thank you for your wonderful review! We're delighted to hear that our comfort cream has made such a positive difference for your dry and dehydrated skin. It's always rewarding to know we've helped alleviate discomfort. Warm wishes, Team Face The Future

Posted 1 month ago

“Found the product I wanted and it was delivered promptly and well packaged.”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for your wonderful review! We're delighted to hear that you found the product you wanted and that it arrived promptly and well packaged. Warm wishes, Team Face The Future

Posted 1 month ago

“Excellent speedy response. Many thanks. Highly recommended.”

Helpful Report

Posted 1 month ago

Hi Debbie, Thank you for your wonderful review! We're delighted to hear that you experienced a speedy response from us. Your recommendation means a lot, and we truly appreciate your kind words! Warm wishes, Team Face The Future

Posted 1 month ago

“Excellent professional help”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for your kind words! We're delighted to hear that you received excellent professional help from us. Your feedback is truly appreciated and motivates us to continue providing top-notch service. Best wishes, Team Face The Future

Posted 1 month ago

“Unfortunately this item arrived faulty but it is being dealt with promptly so I would still recommend people use this company”

Helpful Report

Posted 1 month ago

Hi Jill, Thank you for your review! We're sorry to hear that your item arrived faulty, but we're glad to know that our team is handling it promptly. Your recommendation means a lot to us, and we appreciate your understanding. Kind regards, Team Face The Future

Posted 1 month ago

“Been using this shampoo, conditioner & intensive treatment for a few months now, since my daughter’s hairdresser recommended it to her. Have to say I’ve noticed a lovely improvement in my menopausal hair, I intend to keep on using it.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful review! We’re so pleased to hear that the shampoo, conditioner, and intensive treatment have made a positive difference for your menopausal hair. It’s great to know you’re enjoying the results, and we appreciate your commitment to our products! Warm wishes, Team Face The Future

Posted 1 month ago

“Absolutely love the Medik8 product and Face the Future have some amazing offers I would definitely recommend.”

Helpful Report

Posted 1 month ago

Hi Shirley, Thank you for your wonderful review! Warm wishes, Team Face The Future

Posted 1 month ago

“This was my first shopping experience with Face the Future. I am trying new products for my hair, the browsing and buying experience was a pleasure and delivery was as expected. Packaging is of appropriate size to the items ordered for safe delivery and minimal waste ...perfect.”

Helpful Report

Posted 1 month ago

Hi Beverley, Thank you for your wonderful review! We’re delighted to hear that your first shopping experience with us was a pleasure and that you appreciated our packaging. Warm wishes, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 22,352 reviews