Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,952 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing , everything came on time and in perfect condition”

Helpful Report

Posted 1 month ago

Hi Maeva, Thank you for your amazing 5-star review! We're so happy to hear that everything arrived on time and in perfect condition. Your satisfaction means the world to us! Warm regards, Team Face The Future

Posted 1 month ago

“Excellent, prompt service. Items arrived just as described”

Helpful Report

Posted 1 month ago

Hi Rachel, Thank you so much for your amazing 5-star review! We're thrilled to hear that you received your items promptly and that they matched your expectations. Warm regards, Team Face The Future

Posted 1 month ago

“Great service and value Thank you”

Helpful Report

Posted 2 months ago

Hi Carol, Thank you so much for your wonderful 5-star review! We're delighted to hear that you enjoyed our service and found great value. Warm regards, Team Face The Future

Posted 1 month ago

“always buy my skin care from this site. The delivery was quick too. Highly recommend.”

Helpful Report

Posted 2 months ago

Hi Wendy, Thank you for your amazing 5-star review! We’re so glad to hear that you consistently choose us for your skincare needs and that your delivery was quick. Your recommendation means the world to us! Warm regards, Team Face The Future

Posted 1 month ago

“I now use Face the Future for all my Skinceuticals products as the customer service and price reductions are better than buying direct from the company .”

Helpful Report

Posted 2 months ago

Hi Ruth, Thank you so much for your fantastic 5-star review! We’re thrilled to be your go-to for Skinceuticals products and to hear that you appreciate our customer service and pricing. Your support truly means a lot to us! Warm regards, Team Face The Future

Posted 1 month ago

“I haven’t received my order, even though Royal Mail says it’s been delivered. FTF to investigate.”

Helpful Report

Posted 2 months ago

Hi Julie, Thank you for your review. We have checked and can see you have emailed to confirm this has now been received. Enjoy your product. Kind regards, Face the Future

Posted 1 month ago

“I buy my skincare from Face The Future because the brands they stock are serious and professional. The pricing is competitive and delivery is always fast. My most recent purchase was no exception. Neostrata on offer - woohoo!”

Helpful Report

Posted 2 months ago

Hi Kathryn, Thank you for your fantastic 5-star review! We're so pleased to hear that you trust us for your skincare needs and that you found our prices competitive with swift delivery. Enjoy your Neostrata purchase—it’s great to see you benefiting from our offers! Warm regards, Team Face The Future

Posted 1 month ago

“You can trust this company. They did everything well 👏”

Helpful Report

Posted 2 months ago

Hi Elena, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you trust us and that we met your expectations. Warm regards, Team Face The Future

Posted 1 month ago

“Serum was dark orange!! Definitely old oxidised batch !!”

Helpful Report

Posted 2 months ago

Hi, Thank you for your review. We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 1 month ago

“I find Face The Future to be reliable and efficient. The products always arrive quickly and undamaged. There are an excellent range of products at reduced prices. I have recommended Face The Future to lots of people.”

Helpful Report

Posted 2 months ago

Hi Maria, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you find us reliable and efficient, and we truly appreciate your recommendations to others. It’s always our aim to provide quality products at great prices. Warm regards, Team Face The Future

Posted 1 month ago

“Good prices and speedy delivery.”

Helpful Report

Posted 2 months ago

Hi Fiona, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our prices great and enjoyed our speedy delivery. Your support means a lot to us! Warm regards, Team Face The Future

Posted 1 month ago

“Good service”

Helpful Report

Posted 2 months ago

Hi Melissa, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced good service. Warm regards, Team Face The Future

Posted 1 month ago

“Face the Future has a wide range of products and excellent customer service. They often have free products to try which I always appreciate. The customer service team have always been very responsive when I’ve needed to contact them. I have ordered from Face the Future many times over the years and will continue to do so!”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about our product range and customer service. We’re always here to help whenever you need us. Warm regards, Team Face The Future

Posted 1 month ago

“Easy to use website with a good range of products. Received my order very quickly.”

Helpful Report

Posted 2 months ago

Hi Sallie, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our website easy to use and that your order arrived quickly. Your feedback brightens our day! Warm regards, Team Face The Future

Posted 1 month ago

“The delivery was quick and well notified, and I got a good deal on the item I like, they are very good products.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your delivery was quick and that you found a good deal on our products. We truly appreciate your support. Warm regards, Team Face The Future

Posted 1 month ago

“great service”

Helpful Report

Posted 2 months ago

Hi Panna, Thank you for your fantastic 5-star review! We're thrilled to hear that you had a great experience with our service. Warm regards, Team Face The Future

Posted 1 month ago

“Jan Marini have the very best products. Sadly, when they raised their prices by 25% I stopped using them. I then took advantage of the sale and cannot deny the products are unbeatable.”

Helpful Report

Posted 2 months ago

Hi Sharon, Thank you for your fantastic 5-star review! We appreciate your loyalty to Jan Marini products and are thrilled to hear you took advantage of the sale. It’s wonderful to know that you find the quality unbeatable! Warm regards, Team Face The Future

Posted 1 month ago

“Good value and posted very quickly. Will buy from this company again.”

Helpful Report

Posted 2 months ago

Hi Kathy, Thank you for your fantastic 5-star review! We're thrilled to hear that you found great value in your purchase and that your order was posted quickly. Warm regards, Team Face The Future

Posted 1 month ago

“I am very satisfied ordering through facethefuture, always smooth checkout process, fast delivery and good quality products!”

Helpful Report

Posted 2 months ago

Hi Irina, Thank you for your fantastic 5-star review! We’re thrilled to hear that your experience with our checkout process and delivery has been smooth and satisfying. Warm regards, Team Face The Future

Posted 1 month ago

“Great delivery of goods. Excellent products. Will reorder from this company again.”

Helpful Report

Posted 2 months ago

Hi Pam, Thank you so much for your wonderful 5-star review! We're delighted to hear that you had a great experience with our delivery and products. Warm regards, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 21,952 reviews