Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 23,827 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 23,827 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 19th April 2026

Doreen D

Face The Future 5 star review on 7th March 2026

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first time i have used face the future and got my dermalogica super rich repair for nearly £20 cheaper than any other site. It was delivered 2 days later with free postage over the moon i am and will defo use this site again”

Helpful Report

Posted 1 month ago

Hi Susan, Thank you for sharing your experience. We’re glad you saved money, and that your delivery arrived quickly. Kind regards, Team Face The Future

Posted 1 month ago

“👍👍👍👍👍👍👍👍👍👍👍”

Helpful Report

Posted 1 month ago

Hi Ingrida, Thank you for the fantastic 5-star review! We’re thrilled you’re happy with Face The Future. Kind regards, Team Face The Future

Posted 1 month ago

“Nothing negative to say about the product or your your website or the quick dispatch, but I don’t know why suppliers still put their trust in sending their goods through EVRI. My parcel was left on the front doorstep in full view of the pavement for 6 hours and looked like it had been sat on my a giant hippo. Luckily the product was still intact inside, but I very rarely will buy anything if I know the delivery service is going to be through EVri as they cannot be trusted, time to change to a more reliable company guys!!”

Helpful Report

Posted 1 month ago

Hi Kirsty, Thank you for your review. We’re glad the product and dispatch were good, and we’re sorry about the EVRI delivery experience. Kind regards, Team Face The Future

Posted 1 month ago

“This is the only factor 50 sunscreen that doesn't burn or make my eyes itch. Its exactly what I was looking for and easy to find on their website. Very fast delivery. I would highly recommend this suncream,especially if you have watery sensitive eyes.”

Helpful Report

Posted 1 month ago

Hi Marilyn, Thank you for sharing your experience. We’re glad this factor 50 sunscreen works well for you, doesn’t irritate your eyes, and that you found it easy to locate on our website. Great to hear the delivery was fast, and your recommendation means a lot. Kind regards, Team Face The Future

Posted 1 month ago

“Excellent. My item arrived promptly ! I was also very relieved it was genuine and not a counterfeit, sneyd product 😊 I will definitely order from Face The Future again.”

Helpful Report

Posted 1 month ago

Hi Caroline, Thank you for your wonderful review. We’re glad the item arrived promptly. Kind regards, Team Face The Future

Posted 1 month ago

“My parcel hasn’t arrived. EVRI gave bit delivered it to my address and their photograph doesn’t match my address or door. Please can you send me a replacement. I needed the creams for my holiday”

Helpful Report

Posted 1 month ago

Hi, thank you for your review. We are sorry to hear you have had issues with the delivery of your parcel. We can see our Customer Service team are helping with this. Kind regards, Face the Future

Posted 1 month ago

“My Rodial collagen drops had less than a third of the bottle left when they arrived.”

Helpful Report

Posted 1 month ago

Hi, thank you for your review. We are sorry to hear this. We have checked, and we haven't received any emails from you regarding the issue from the email address on your account. Please contact us on shop@facethefuture.co.uk so we can assist. Kind regards, Face the Future

Posted 1 month ago

“I like face the future for High quality products.”

Helpful Report

Posted 1 month ago

Hi Ami, Thanks for your wonderful review. We’re glad you’re happy with the high-quality products. Kind regards, Team Face The Future

Posted 1 month ago

“Quick prompt delivery”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for your review. We’re glad the delivery was quick. Kind regards, Team Face The Future

Posted 1 month ago

“I haven't revived my order till now. Bad experience!”

Helpful Report

Posted 1 month ago

Hi, thank you for your review. We can see that the issue was because you input the wrong address at checkout. We can see that our team have emailed you regarding this. Kind regards, Face the Future

Posted 1 month ago

“Products competitively priced and fast delivery. Thanks”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review. We’re glad you found our products competitively priced and the delivery fast. Kind regards, Team Face The Future

Posted 1 month ago

“Very efficient service”

Helpful Report

Posted 1 month ago

Hi Rasa, Thank you for your review. We're glad you found our service very efficient. Kind regards, Team Face The Future

Posted 1 month ago

“I am very disappointed, my package is on its way back cause it was stuck at customs for many days and it is now automatically returned. FEDEX was the importer and its service in Greece is very poor, they were not responding in emails and there is not easy to connect with them over the phone. On top the importer was asking for documents I don’t have access to and were supposed to be provided by the shipper, so your end. Finally, I was not informed that customs costs would occur.I hope my money will be returned fast together with transport costs that I paid.”

Helpful Report

Posted 1 month ago

Hi, thank you for your review. We are sorry to hear about the issues faced with this delivery. Please be assured that all documentation is provided from our side. We can see that the parcel is being returned to us. We have issued a full refund. Again, please accept our apologies for this. Kind regards, Face the Future

Posted 1 month ago

“Easily absorbed good product”

Helpful Report

Posted 1 month ago

Hi Jeanette, Thank you for your review. We’re glad you’re finding the product easily absorbed and good. Kind regards, Team Face The Future

Posted 1 month ago

“I ordered my O&M shampoo and it arrived safely and quickly with a free sample !! Win win . Thankyou”

Helpful Report

Posted 1 month ago

Hi Lindsey, Thank you for your review. We’re glad the O&M shampoo arrived safely and quickly and that you received a free sample. Kind regards, Team Face The Future

Posted 1 month ago

“Minimum fuss to order my factor 50 moisturiser. (Cheaper too) I'll certainly use for more products.”

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Posted 1 month ago

Hi Alison, Thank you for your review. Kind regards, Team Face The Future

Posted 1 month ago

“Great prices, quick despatch 👍🏼”

Helpful Report

Posted 1 month ago

Hi Kellie, Thank you for your review. We’re glad you found great prices and quick dispatch. Kind regards, Team Face The Future

Posted 1 month ago

“Your cancelation policy is awful.”

Helpful Report

Posted 1 month ago

Hi Sarah, We are sorry you feel this way. Unfortunately, once an order has been shipped, we are unable to cancel it. All international charges are clearly outlined before payment. Kind regards, Face the Future

Posted 1 month ago

“Quality and fast delivery”

Helpful Report

Posted 1 month ago

Hi, Thank you for your review. We’re glad you’re happy with the quality and fast delivery. Kind regards, Team Face The Future

Posted 1 month ago

“We needed our Altruist factor 50 Sun Barrier cream replenished. You had the best price we could get with FOC delvery. 4 Star”

Helpful Report

Posted 1 month ago

Hi Thomas, Thank you for your review. We’re glad you found the best price and free delivery for the Altruist factor 50 Sun Barrier cream replenishment. Kind regards, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 23,827 reviews