Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,337 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,337 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 29th April 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of brands & products.Always have good deals on & love the free samples with purchases.”

Helpful Report

Posted 1 day ago

“Great service”

Helpful Report

Posted 1 week ago

Hi Claire, Thank you for your fantastic 4-star review! We're so glad to hear you had a great service experience with us. Warm wishes, Face The Future

Posted 1 week ago

“Very good 👍”

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Posted 2 weeks ago

Hi there, Thank you for your positive review. Best wishes, Face The Future

Posted 1 week ago

“Quick delivery and neat packaging. Customer service is very good”

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Posted 2 weeks ago

Hi there, Thank you for your great review! We’re glad to hear that you appreciated the quick delivery and neat packaging. It’s also wonderful to know that our customer service met your expectations! Warm wishes, Team Face The Future

Posted 1 week ago

“They are always quick with delivery”

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Posted 4 weeks ago

Hi Sally, Thank you for your wonderful review! We're delighted to hear that you appreciate our quick delivery. Warm regards, Team Face The Future

Posted 3 weeks ago

“Fast delivery of Environment ACE oil which I can’t be without. Good selection of products and always a good response if I speak with customer services. Prices are fair and there are some offers and discounts to be had at times.”

Helpful Report

Posted 1 month ago

Hi Arlene, Thank you for your lovely review! We’re thrilled to hear that you appreciate our fast delivery and selection of products. It's great to know our customer service team has been helpful to you as well! We always strive to provide fair prices and great offers. Warm regards, Team Face The Future

Posted 1 month ago

“I would like larger bottles available please.”

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Posted 1 month ago

Hi Mary, Thank you for your valuable feedback! Warm regards, Team Face The Future

Posted 1 month ago

“Always reliable with a speedy post and good manners that I appreciate … Would like some discount though.”

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Posted 1 month ago

Hi Janet, Thank you for your lovely review! We're really happy to hear that you appreciate our speedy service and friendly approach. We understand the desire for discounts, and we always strive to provide the best value for our loyal customers. Warm regards, Team Face The Future

Posted 1 month ago

“Very good service”

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Posted 1 month ago

Hi Susan, Thank you for your positive review! We’re really pleased to hear that you found our service to be very good. Warm wishes, Team Face The Future

Posted 1 month ago

“Ordering was easy, updates on delivery were provided and delivery was when expected. I haven't had time to feel the benefit of the product purchased yet, so while I'm happy with the service received to date, I can't comment on the product yet.”

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Posted 1 month ago

Hi Amy, Thank you for your thoughtful review! We’re pleased to hear that you had a smooth ordering experience and appreciated our delivery updates. We look forward to hearing your thoughts on the product once you’ve had a chance to try it out! Warm wishes, Team Face The Future

Posted 1 month ago

“Good site, easily used. Only comment is I bought these and then there was a 25% off that I didnt benefit from which was annoying”

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Posted 1 month ago

Hi Jo, Thank you for your review! We're glad to hear you found our site easy to use. We totally understand how frustrating it can be to miss out on a discount, and we appreciate your feedback. We’re always looking to improve your shopping experience. Warm wishes, Team Face The Future

Posted 1 month ago

“User friendly website and order came through efficiently”

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Posted 1 month ago

Hi Karen, Thank you for your wonderful review! We're so glad to hear that you found our website user-friendly and that your order was processed efficiently. Your feedback is greatly appreciated! Warm wishes, Team Face The Future

Posted 1 month ago

“Great website with range of products to suit all”

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Posted 1 month ago

Hi Margaret, Thank you for your wonderful review! We're so glad to hear you enjoyed our website and found a range of products that suit your needs. Warm wishes, Team Face The Future

Posted 1 month ago

“Very good product which goes easily on to the skin. However, the cap does not fit easily back on once used.”

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Posted 1 month ago

Hi Barbara, Thank you for your great review! We're glad to hear that you find our product easy to apply. We appreciate your feedback regarding the cap. Warm wishes, Team Face The Future

Posted 1 month ago

“Quick delivery, efficient service and good prices”

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Posted 1 month ago

Hi Krystal, Thank you for your positive review! We're glad to hear that you enjoyed our quick delivery and efficient service, as well as the great prices. Your satisfaction is our priority, and we hope to see you back soon! Warm wishes, Face The Future

Posted 1 month ago

“Love the service provided and prices are generally good. Just sad I never seem to be in time to get the freebie 😂”

Helpful Report

Posted 1 month ago

Hi Wendy, Thank you for your lovely review! We’re so glad to hear you enjoy our service and prices. We completely understand the frustration of missing out on freebies—hopefully, you’ll snag one next time! 😄 Warm wishes, Face The Future

Posted 1 month ago

“Item arrived in good time. No issues.”

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Posted 1 month ago

Hi Reena, Thank you for your positive feedback! We're delighted to hear that your item arrived promptly and without any issues. Warm wishes, Face The Future

Posted 1 month ago

“Quick delivery”

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Posted 1 month ago

Hi Zubair, Thank you for your great review! We’re delighted to hear that you had a quick delivery experience with us. Warm wishes, Team Face The Future

Posted 1 month ago

“Good quick delivery, however I have been ordering the same product from you for years. Now, each time I order I have to verify my age etc. Surely, if you checked my account you will see this information. Just a small gripe but wanted to address this. Thanks Penny”

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Posted 1 month ago

Hi Penelope, Thank you for your feedback! We're thrilled to hear about your positive experience with our delivery. With certain brands a consultation form needs to be completed, when you have completed this once and there are no changes to the products you order you don't need to keep completing this, however the system will automatically send out the email. Hope that helps. Thank you for being a loyal customer! Warm wishes, Team Face The Future

Posted 1 month ago

“I really like the ColorScience Flex in Fair I went to order a second one and you don’t ship to Australia now.”

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Posted 1 month ago

Hi Sharon, Thank you for your review! We're thrilled to hear that you love the ColorScience Flex in Fair. We understand that shipping can be a challenge, and we're sorry for any inconvenience this may have caused. We appreciate your feedback and will keep it in mind as we work on expanding our shipping options in the future. Warm wishes, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 21,337 reviews